How to delete your Uber account permanently

You can delete your Uber account through the app or website, and the process takes a few minutes. Once you confirm deletion, Uber removes your profile, payment methods, and ride history. The account cannot be recovered after deletion, so make sure you have downloaded any receipts or records you need before you proceed.

Deletion is different from deactivation. When you delete your account, it is gone for good. When you deactivate it (which is also an option), you can reactivate it later by logging back in. Most people who want to stop using Uber choose deletion if they do not plan to return.

Key Takeaways

  • You can delete your Uber account from the app by going to Account settings, then Help, then Delete Account.
  • Deletion is permanent and cannot be undone, so read your ride history and receipts first if you need them.
  • You have the option to deactivate instead, which lets you reactivate the account later without losing your data.
  • Uber will ask you to confirm deletion and may offer a reason to stay, but you can proceed through the confirmation screen.

Steps to delete through the Uber app

Open the Uber app and tap the account icon in the bottom right corner. This takes you to your Account page. Scroll down and tap Settings.

In Settings, tap Help. Scroll through the Help menu until you find Delete Account. Tap it. Uber will show you information about what happens when you delete, including that your data will be removed and you cannot undo the deletion.

Tap Delete Account again to confirm. You may see a screen asking why you are leaving or offering you a discount to stay. You can skip this or answer it, then tap Delete one more time. Uber will send a confirmation email to the address on your account. Your account is deleted once you see the final confirmation message in the app.

Steps to delete through the Uber website

Go to uber.com and log in to your account. Click the account icon in the top right corner and select Account Settings.

Scroll down to the bottom of the Settings page. You will see a section labeled Delete Account. Click it. Uber shows the same information about permanent deletion and what data will be removed.

Click Delete Account to confirm. You may see a retention offer or a survey. You can skip both and click Delete on the final confirmation screen. Check your email for Uber's deletion confirmation message.

What happens to your data when you delete

Uber removes your name, phone number, email address, payment methods, and ride history from its active systems. You will no longer receive emails or notifications from Uber. Any credits or promotions in your account are forfeited and cannot be transferred or refunded.

If you have an active ride or delivery order when you request deletion, Uber will complete that trip first, then delete the account. Deletion does not affect any Uber Eats account you may have — those are separate and must be deleted separately if you want them gone.

Deactivation as an alternative to deletion

If you are not sure whether you want to use Uber again, you can deactivate your account instead of deleting it. Deactivation hides your profile and stops new ride requests, but your data stays on Uber's servers. You can log back in anytime to reactivate without losing your payment methods, ride history, or credits.

To deactivate, go to Account Settings and look for Deactivate Account instead of Delete Account. The process is the same, but you will be told that you can reactivate later. This option is useful if you want a break from Uber but might return in the future.

Before you delete: what to save

read your ride receipts and history before deletion. Open the app, go to Account Settings, and look for read Your Data or Your Trips. You can take screenshots of individual receipts or request a full data export, which Uber will email to you as a file.

If you have a business account or use Uber for work expenses, make sure your employer or accountant has copies of your receipts for tax or reimbursement purposes. Once the account is deleted, you cannot retrieve this information from Uber.

What to do if you cannot find the delete option

If the Delete Account option does not appear in your Settings, your account may have restrictions. This can happen if you have an active dispute with Uber, an unpaid balance, or an ongoing legal matter. In this case, contact Uber Support through the Help section of the app or website.

Explain that you want to delete your account and ask whether there are any blocks preventing deletion. Uber Support can tell you what needs to be resolved first. Once any issues are cleared, the delete option should appear in your Settings.

Frequently Asked Questions

Can I get my account back after I delete it?

No. Deletion is permanent and cannot be reversed. If you think you might use Uber again, deactivate instead of delete. Deactivation lets you reactivate by logging in, while deletion removes everything permanently.

Will deleting my Uber account affect my Uber Eats account?

No. Uber and Uber Eats are separate accounts. Deleting one does not affect the other. If you want both gone, you must delete each account separately through its own settings.

What happens to my credits or promotions when I delete?

Any unused credits, discounts, or promotional codes in your account are forfeited when you delete. They cannot be refunded or transferred. Use them before you delete if you want to keep their value.

How long does it take for Uber to fully delete my account?

Deletion is when ready in the app, but Uber may take several days to fully remove your data from all its systems. You will receive a confirmation email once the deletion is complete. You should not be able to log back in after you see that email.

Can I delete my account if I have an active ride or delivery order?

Uber will complete any active trip before processing your deletion request. Once the ride or delivery is finished, the account deletion will go through. You cannot cancel a deletion request once you confirm it.