You can delete your Uber account through the app or website, and the process takes a few minutes
Deleting your Uber account removes your profile, payment methods, ride history, and saved addresses from Uber's system. Once deleted, you cannot use that account to request rides, and Uber will not restore it. If you want to stop using Uber but might return later, you can deactivate your account instead — that freezes it without erasing your data, and you can reactivate it by logging back in.
The deletion process is permanent after 30 days. Uber gives you a 30-day window to change your mind and reactivate before the account is fully erased from their servers. After that period, your data is gone and you cannot recover it.
Key Takeaways
- Deleting your account through the Uber app or website takes about five minutes and removes all your profile information, payment methods, and ride history.
- You have 30 days after deletion to reactivate your account before Uber permanently erases your data.
- Deactivation is different from deletion — it pauses your account without erasing anything, and you can turn it back on anytime by logging in.
- Any active or scheduled rides must be cancelled before you can delete your account.
- Deleting your account does not refund unused Uber Cash or credits, so spend or transfer them before you proceed.
How to delete your account through the Uber app
Open the Uber app and tap the menu icon (three horizontal lines) in the lower right corner. Tap your profile picture or name at the top of the menu. Scroll down and tap "Settings," then scroll to the bottom and tap "Delete Account."
Uber will show you a confirmation screen explaining that deletion is permanent after 30 days. Read the information about what happens to your data, payment methods, and ride history. Tap "Delete" to confirm. You may be asked to enter your password or verify your identity through your phone number or email before the deletion goes through.
After you confirm, Uber will send you an email confirming that your account is scheduled for deletion. Your account will be fully removed after 30 days.
How to delete your account through the website
Go to uber.com and log in with your email and password. Click your profile picture in the upper right corner and select "Account Settings." Scroll down to the bottom of the page and click "Delete Account."
A pop-up window will appear with information about what deletion means and the 30-day waiting period. Click "Delete Account" again to confirm. You may need to enter your password or verify your identity before the deletion is processed.
Uber will send a confirmation email to the address on file. Your account will remain accessible for 30 days in case you want to undo the deletion by logging back in.
What you need to do before deleting
Cancel any active or scheduled rides before you start the deletion process. If you have a ride in progress or scheduled for the future, Uber will not let you delete your account until those rides are cancelled. Open the app, go to "Your Trips," and cancel any upcoming rides.
Spend or transfer any Uber Cash or promotional credits in your account. Deletion erases these balances and Uber does not refund them. You can use credits on rides, transfer them to another Uber account if that person is in your contacts, or donate them to certain charities through the app — the option to donate appears in some cities.
Make sure you have no outstanding charges or disputes. If you have unpaid ride charges or an open dispute with Uber, resolve it before deleting. Deletion does not cancel a dispute or erase a debt.
The difference between deactivation and deletion
Deactivation pauses your account without removing any data. Your profile, payment methods, ride history, and saved addresses stay in Uber's system. You can reactivate by logging in anytime — there is no waiting period. Deactivation is useful if you want to take a break from Uber but might use it again later.
Deletion removes your account and all associated data from Uber's system after 30 days. You cannot reactivate a deleted account. If you want to use Uber again after deletion, you must create a new account with a new email address or phone number.
To deactivate instead of deleting, go to Account Settings, scroll to "Deactivate Account," and follow the prompts. You will not see a 30-day waiting period — your account is paused when ready.
What happens to your data after deletion
During the 30-day waiting period, your account is hidden from view but your data still exists on Uber's servers. You cannot log in or request rides, but Uber has not yet erased your information. If you log back in during this window, your account reactivates and deletion is cancelled.
After 30 days, Uber permanently deletes your profile, payment methods, ride history, saved addresses, and any other personal information associated with that account. This data cannot be recovered. Uber may retain some information for legal or tax reasons — for example, records of charges for accounting purposes — but your account itself is gone.
If you had an Uber Eats account linked to the same email or phone number, deleting your Uber account may also affect your Eats account. Check your Eats settings separately if you want to keep using that service.
Troubleshooting deletion problems
If Uber will not let you delete your account, the most common reason is an active or scheduled ride. Cancel all trips in the "Your Trips" section and try again. Another reason is an outstanding balance or unresolved dispute — contact Uber Support through the app to clear any charges before attempting deletion.
If you see an error message when you try to delete, try logging out and logging back in, then navigate to Account Settings again. If the problem persists, contact Uber Support by tapping the menu icon, scrolling to "Help," and selecting "Account & Login Issues." Describe the error and Uber's support team can help you complete the deletion.
If you are having trouble accessing your account because you forgot your password, reset it through the login screen before attempting deletion. Tap "Trouble logging in?" and follow the steps to reset your password via email or phone number.
Frequently Asked Questions
Can I get my Uber Cash back if I delete my account?
No. Uber Cash and promotional credits are erased when your account is deleted, and Uber does not refund them. Spend any credits on rides or donate them through the app before you delete. If you have a large balance, contact Uber Support to ask about your options.
What if I change my mind during the 30-day waiting period?
Log back into your account using the same email and password. Your account will reactivate when ready and deletion will be cancelled. All your data, payment methods, and ride history will be restored.
Can I delete my Uber account if I have an active Uber Eats account?
Yes, but deleting your Uber account may also delete your Eats account if they are linked to the same email or phone number. Check your Eats settings before you delete. If you want to keep using Eats, contact Uber Support to separate the accounts first.
Will deleting my account remove me from shared rides or group trips?
Any active shared rides or group trips must be cancelled before you can delete your account. Once deletion is complete, you are removed from any future group arrangements. People you shared rides with will not be able to contact you through Uber after your account is deleted.
Do I need to delete my payment methods before deleting my account?
No. Deleting your account automatically removes all saved payment methods from Uber's system. You do not need to remove them separately. Your bank or credit card company will not be affected.