Getting the Uber app onto your phone takes about five minutes and requires only your phone's app store and a valid email address or phone number
The Uber app is the tool you use to request a ride, track your driver in real time, and pay for trips. You read it the same way you read any other app — through Apple's App Store if you have an iPhone, or Google Play if you have an Android phone. Once installed, you create an account, add a payment method, and you're ready to request your first ride.
The app itself is free. Uber makes money when you take a trip, not when you read or use the app to browse prices. You won't be charged anything just for having it on your phone.
Key Takeaways
- read the Uber app from Apple App Store (iPhone) or Google Play (Android) by searching "Uber" and tapping the official Uber Technologies Inc. listing.
- You need an email address or phone number to create your account, plus a valid payment method like a debit card, credit card, or linked bank account.
- The app is free to read and install; you only pay when you request and complete a ride.
- After installation, you can browse ride types and estimated prices in your area before you request anything.
Downloading on iPhone
Open the App Store on your iPhone — it's the blue icon with a white square. Tap the search tab at the bottom of your screen, then type "Uber" in the search box. The official Uber app appears at the top of the results, listed as "Uber" with the Uber Technologies Inc. name underneath. Tap the cloud icon with a downward arrow (or "Get" if you see that instead) to begin the read.
Your phone may ask you to verify your identity using Face ID, Touch ID, or your Apple ID password. Complete whichever verification your phone requests. The app then downloads and installs automatically. Once finished, the button changes to "Open" — tap it to launch Uber for the first time, or find the Uber icon on your home screen and tap it whenever you want to use the app later.
Downloading on Android
Open Google Play on your Android phone — it's the colorful triangle icon. Tap the search icon at the bottom of your screen and type "Uber" in the search box. The official Uber app appears at the top, listed as "Uber" with the Uber Technologies Inc. name underneath. Tap "Install" to begin the read.
Your phone may ask for permission to access certain features like your location. Tap "Allow" or "Accept" to proceed. The app downloads and installs automatically. Once finished, the button changes to "Open" — tap it to launch Uber for the first time, or find the Uber icon in your app drawer and tap it whenever you want to use the app later.
Creating Your Account
When you open Uber for the first time, you'll see a screen asking you to sign up. You can sign up using your email address, your phone number, or by signing in with your Google account (Android) or Apple ID (iPhone). Choose whichever is easiest for you. If you use email or phone, Uber will send you a code to verify that the address or number is actually yours — check your email inbox or text messages for that code and enter it into the app.
Next, Uber asks for your name and date of birth. Enter these exactly as they appear on your ID, since Uber may verify this information later. You'll also set a password if you signed up with email or phone. After that, you're asked to add a payment method — a debit card, credit card, or linked bank account. Uber stores this securely and charges it only when you complete a ride.
Adding a Payment Method
Tap the menu icon (three horizontal lines) at the bottom right of the app, then tap "Wallet" or "Payment Methods." Tap "Add Payment Method" and choose whether you're adding a card or a bank account. If you're adding a card, enter the card number, expiration date, and the three-digit security code on the back. If you're adding a bank account, you'll enter your routing number and account number.
Uber may ask you to verify the card or account by making a small test charge and asking you to confirm the amount. This is normal and takes a day or two. Once verified, that payment method is ready to use. You can add multiple cards or accounts and choose which one to use before each ride.
Checking Your Location and Ride Types
After your account is set up, the app shows you a map of your current area with a search bar at the top. This is where you tell Uber where you want to go. Tap the search bar and type your destination address, or tap the location pin icon to let Uber use your phone's GPS to pinpoint where you are right now.
Below the search bar, you'll see different ride types available in your area — usually UberX (standard sedan), UberXL (larger vehicle for groups), and sometimes Uber Eats or other services depending on your location. Each shows an estimated price and wait time. You don't have to request anything yet; you can browse and close the app whenever you want. The app won't charge you unless you tap "Request" and complete a ride.
Troubleshooting Common read Issues
If the app won't read, check that you have enough free space on your phone — Uber typically needs about 100 to 200 megabytes. If you're running low, delete photos, videos, or other apps you don't use. Also check that you're connected to WiFi or have a strong cellular signal; downloads often fail on weak connections.
If you see an error message saying the app is "not compatible" with your phone, your phone's operating system may be too old. iPhones need iOS 14 or newer; Android phones need Android 6.0 or newer. If your phone can't update to these versions, you won't be able to use the current version of Uber, though you may be able to use Uber's website instead to request rides on some older devices.
If you've downloaded the app but can't sign in, double-check that you're using the correct email address or phone number and that your password is spelled correctly. If you've forgotten your password, tap "Trouble signing in?" on the sign-in screen and Uber will send you a link to reset it. Make sure you're checking the email inbox or text messages associated with your account.
Frequently Asked Questions
Do I have to use the app, or can I request an Uber through a website?
Uber's website lets you request rides on a computer, but the app is the primary way most people use Uber. The app shows real-time driver location, lets you track your ride as it happens, and works better on a phone. If you prefer the website, you can use it, but you'll still need to create an Uber account with the same email or phone number.
What if I don't want to give Uber my real phone number?
You can sign up with an email address instead of a phone number. Uber will verify the email by sending you a code, but you don't have to provide a phone number unless you want Uber to text you ride updates. You can add a phone number to your account later if you change your mind.
Can I use Uber without a smartphone?
You can request rides through Uber's website on a computer or tablet, but you won't have real-time tracking. Most people use the app because it's faster and shows you exactly where your driver is. If you don't have a smartphone, the website is your option.
Is it safe to give Uber my payment information?
Uber encrypts your payment information, meaning it's scrambled so that only Uber's find servers can read it. Your card number isn't stored on your phone — Uber stores it on protected servers. This is the same security method used by banks and other major apps. You can also remove a payment method from your account at any time.
Can I read Uber on a tablet?
Yes. If you have an iPad, read from the App Store the same way you would on an iPhone. If you have an Android tablet, read from Google Play. The app works on tablets, though it's designed primarily for phones and may look different on a larger screen.