Deleting your Uber account removes all your data from Uber's servers

When you delete your Uber account, Uber removes your profile, payment methods, ride history, and saved addresses. The deletion is permanent — you cannot recover the account or its data afterward. If you want to stop using Uber but keep your account, you can deactivate it instead, which pauses your account without erasing anything. Deletion is the right choice if you want Uber to remove your information entirely.

The deletion process takes place through the Uber app or website. Uber typically completes the deletion within 30 days, though the company states this timeline may vary. During this period, your account remains visible to Uber's systems but you cannot log in or place new orders.

Key Takeaways

  • You can delete your Uber account through the app by going to Account, then Help, then selecting the delete option, or through the website at uber.com.
  • Deletion is permanent and removes your profile, payment methods, ride history, and saved locations from Uber's servers.
  • Uber processes account deletion within 30 days, though this timeline may vary depending on your account type and region.
  • If you want to stop using Uber temporarily without losing your data, you can deactivate your account instead of deleting it.
  • Outstanding charges, refunds, or disputes on your account may delay the deletion process until they are resolved.

Steps to delete through the Uber app

Open the Uber app and tap the account icon in the lower right corner. Scroll down and tap "Help". In the Help section, look for an option related to account deletion or closing your account — the exact wording varies by region and app version. Select this option and follow the prompts Uber displays.

Uber may ask you to confirm your reason for leaving and offer options to deactivate instead. If you choose to proceed with deletion, you will need to confirm your choice, usually by entering your password or verifying your identity through email or phone. After you confirm, the deletion request is submitted and Uber begins processing it.

Steps to delete through the Uber website

Go to uber.com and sign in to your account. Click on your profile icon or account menu, usually located in the upper right corner. Look for settings or account options and find the section for closing or deleting your account.

Click the delete or close account option and follow the on-screen instructions. You will need to confirm your identity and your choice to delete. Once you submit the request, Uber processes the deletion over the following 30 days.

What happens to your data and payment methods

When your account is deleted, Uber removes your name, email address, phone number, saved payment methods, and ride history from its active systems. Your saved home and work addresses are deleted. Any ratings or reviews you left for drivers are also removed.

Uber may retain some information for legal, tax, or fraud-prevention purposes, but this data is separated from your account and not used for marketing or service delivery. If you have an outstanding balance or a refund pending, Uber may delay the deletion until the transaction is resolved.

Deactivation as an alternative to deletion

If you are unsure about permanent deletion, you can deactivate your account instead. Deactivation hides your profile and stops you from receiving ride requests, but Uber keeps all your data intact. You can reactivate a deactivated account at any time by logging back in.

Deactivation is useful if you want to take a break from Uber or stop using it for a while but may want to return later. To deactivate, go to your account settings and look for a pause or deactivate option. The process is faster than deletion and does not erase your information.

Reasons deletion may be delayed or refused

Uber may not process your deletion request when ready if your account has an outstanding balance, a pending refund, or an active dispute. If you owe money for a ride or have a chargeback filed against your payment method, Uber typically requires this to be resolved before completing the deletion.

If you are under investigation for violating Uber's terms of service — such as fraudulent activity or safety violations — Uber may hold your account for the duration of the investigation. In this case, you will receive a message explaining why the deletion is delayed.

After your account is deleted

Once deletion is complete, you cannot log into your account. If you try to sign in with the same email address, Uber will treat it as a new account. You can create a new Uber account using the same email, phone number, or payment method, but it will be a separate account with no connection to your deleted account.

If you were a driver for Uber, deleting your account also removes your driver profile and earnings history. You will need to go through the full driver onboarding process if you want to drive for Uber again in the future.

Frequently Asked Questions

How long does it take Uber to delete my account?

Uber typically completes account deletion within 30 days. The timeline may be longer if you have outstanding charges, refunds, or disputes on your account. Uber will notify you when the deletion is complete.

Can I recover my account after I delete it?

No, deletion is permanent. Once Uber completes the deletion, you cannot recover your account, ride history, or saved information. You can create a new account using the same email or phone number, but it will be treated as a brand new account.

Will deleting my account remove me from Uber Eats?

If you use the same account for both Uber rides and Uber Eats, deleting your account removes both. If you have separate accounts for rides and Eats, you must delete each one separately through its own app or settings.

What if I have a pending refund when I try to delete?

Uber will not process your deletion until the refund is issued. Contact Uber support through the Help section in your account to check the status of any pending refunds. Once the refund is complete, you can submit your deletion request again.

Can I delete my account if I was deactivated by Uber?

If Uber deactivated your account due to a violation of its terms of service, you may still be able to request deletion. However, Uber may investigate your account first or require you to resolve the issue before processing the deletion. Contact Uber support for guidance on your specific situation.