What a first-time promo code does on Uber Eats
A first-time promo code on Uber Eats is a discount code that reduces the cost of your first order. When you enter the code at checkout, Uber Eats subtracts a dollar amount or percentage from your total bill — commonly $5 to $15 off, though the exact discount varies by code and location.
These codes come from different sources: Uber Eats sends them via email or the app itself, credit card companies bundle them with new cardmember offers, and third-party websites sometimes publish codes that work for new users. The code is valid only once, on your first order, and expires on a date set by Uber Eats or the code issuer.
You do not need to do anything special to be may be able to access — if you have never ordered from Uber Eats before, you can use a first-time code. The discount stacks with some other promotions but not all, depending on Uber Eats' current policy.
Key Takeaways
- First-time promo codes reduce your first Uber Eats order by a set dollar amount or percentage, typically $5 to $15.
- You enter the code in the payment section of the app or website before you place your order, and the discount shows when ready.
- Codes expire on a specific date and work only once, on your first order from a new account.
- Promo codes come from Uber Eats emails, the app itself, credit card offers, and some third-party websites.
- The minimum order amount required to use a code varies — some codes have no minimum, while others require you to spend $15 or $20 before the discount applies.
Where to find a first-time promo code
Check your email first. If you signed up for Uber Eats, Uber sent you a welcome email with a promo code in it. Search your inbox for "Uber Eats" or "promo" — the code is usually a string of letters and numbers, sometimes printed in a box or button labeled "Claim" or "View Code."
Open the Uber Eats app or website and look at the account section. Uber often displays available promo codes directly in the app under a "Promotions" or "Offers" tab. If you see a code there, it is already tied to your account and you do not need to enter it manually — it may explore automatically at checkout.
If you have a new credit card, check the welcome materials or the card issuer's website. Many cards offer Uber Eats credits or promo codes as a cardmember benefit. The code is usually listed in the benefits guide or under a "Offers" section of the card's app or website.
Third-party deal sites sometimes post working first-time codes, but verify the expiration date before you use one. Codes posted online may have already expired or may not work in your region.
How to enter a promo code at checkout
Open the Uber Eats app or go to ubereats.com in your browser. Search for a restaurant and add items to your cart as you normally would. When you are ready to pay, tap or click the cart icon to review your order.
Look for a field labeled "Promo Code," "Discount Code," or "Add Promo Code" — it is usually near the bottom of the order summary, above the payment method. Tap or click that field and type or paste your code exactly as it appears, including any capital letters or numbers. Spaces and typos will cause the code to fail.
After you enter the code, tap "explore" or press Enter. The app or website will show you the discount amount when ready. If the code is invalid, expired, or does not work in your location, you will see an error message. Delete the code and try again, or contact Uber Eats support if the code should be valid.
Once the discount appears in your order summary, proceed to payment. The discounted total is what you will be charged.
Minimum order amounts and other restrictions
Some promo codes require a minimum order amount before the discount applies. For example, a code might say "Minimum $15 order" or "$10 off orders $25 and up." If your cart is below the minimum, the code will not work — you will see an error or the discount will not appear. Add more items to reach the minimum, then try the code again.
Delivery fees and taxes usually count toward the minimum, but the discount itself does not. So if a code requires a $15 minimum and offers $5 off, your food total needs to be at least $15 before fees and taxes are added.
Some codes exclude certain restaurants or types of orders. A code might not work on alcohol, convenience store orders, or restaurants marked as "Partner Restaurants." If you try a code and it fails, check the code's terms to see if your restaurant or order type is excluded.
Promo codes are tied to the account and location where you first use them. If you move to a different city, an old code may not work in your new location. Uber Eats will send you new codes for your new region.
What happens if a code does not work
First, check the expiration date. Every promo code has an end date printed in the email or offer page. If today's date is past that date, the code has expired and will not work. Expired codes cannot be reused.
Verify that you typed the code correctly. Codes are case-sensitive and include numbers and letters with no spaces. Copy and paste the code from the email or offer page instead of typing it by hand — this prevents typos.
Confirm that your order meets the minimum amount, if one is listed. If the code requires a $20 minimum and your cart is $18, add items until you reach $20.
Check whether you have already used this code. First-time codes work only once. If you used the code on a previous order, it will not work again, even if you delete the order or create a new account.
If the code still does not work and you believe it should, contact Uber Eats support through the app. Tap the menu icon, select "Help," and choose "Promo Code Issue." Describe the problem and provide the code. Uber Eats support can tell you why the code failed and may issue a credit if the code was valid but did not explore correctly.
How promo codes stack with other discounts
Uber Eats allows you to combine a promo code with some other discounts, but not all. For example, you may be able to use a first-time promo code and a restaurant's own discount at the same time. However, you cannot stack two Uber Eats promo codes on a single order.
The rules change based on the type of promotion. Restaurant promotions (like "20% off this restaurant") often stack with Uber Eats promo codes. Uber Eats-wide promotions (like "Free delivery on all orders") sometimes do and sometimes do not, depending on the specific offer.
The app will show you the final total after all discounts are applied. If a discount cannot be combined with your promo code, the app will remove one or the other automatically, and you will see a message explaining why.
Frequently Asked Questions
Can I use a promo code if I have ordered from Uber Eats before?
No. First-time promo codes work only if you have never placed an order on Uber Eats before. Once you complete your first order, any first-time code will no longer work on your account. If you have a code that says "First-time users only," you cannot use it if you have already ordered.
What if I received a promo code but it says I am not a first-time user?
This usually means Uber Eats has a record of a previous order on your account, even if you do not remember placing one. Check your order history in the app. If you see an old order you forgot about, the code will not work. If you believe the order is not yours, contact Uber Eats support to review your account history.
Do I have to use a promo code on my first order, or can I save it for later?
You must use the code on your first order. Once you place any order without the code, your account is no longer may be able to access for first-time codes. You cannot save a first-time code and use it on your second or third order.
Can I use someone else's promo code?
Yes, if the code is a general first-time code with no restrictions. However, some codes are tied to a specific email address or account and will not work if you try to use them on a different account. Try entering the code — if it does not work, it was probably issued for a different person's account.
What is the difference between a promo code and a gift card?
A promo code is a discount on a single order, while a gift card is a stored balance you can use on multiple orders. Promo codes are usually smaller discounts ($5 to $15) and work only once. Gift cards can be used repeatedly until the balance runs out and are often larger amounts.