You can delete your Uber account through the app or website in about five minutes, but the account stays in Uber's system for 30 days before permanent removal

To delete your Uber account, open the Uber app, go to your profile (the icon in the top left or bottom right depending on your device), scroll to "Settings," then tap "Delete Account." You will be asked to confirm your reason for leaving and whether you want to delete your Uber Eats account at the same time. Confirm the deletion, and Uber will send you a confirmation email. Your account becomes inactive when ready, but Uber keeps your data for 30 days in case you change your mind and want to reactivate it.

If you delete your account through the website instead, log in at uber.com, click your profile photo, select "Settings," find "Delete Account," and follow the same confirmation steps. The process is identical whether you use the app or the website.

Key Takeaways

  • Deletion starts when ready when you confirm, but your account remains recoverable for 30 days if you change your mind.
  • You can delete your Uber and Uber Eats accounts separately or together during the deletion process.
  • Uber will send a confirmation email to the address on file once you request deletion.
  • After 30 days, your account and associated data are permanently removed from Uber's system.
  • You can reactivate a deleted account within the 30-day window by logging back in with your original email and password.

What happens to your data when you delete

When you request deletion, Uber when ready deactivates your account so you cannot request rides or place food orders. Your payment methods, ride history, ratings, and saved addresses are hidden from your profile and no longer visible to drivers or restaurants.

Uber retains your personal information—name, phone number, email, payment details, and ride history—for 30 days. During this window, if you log back in with your original email and password, your account reactivates with all your information intact. After 30 days, Uber permanently deletes this data from active systems, though some information may remain in backups or for legal compliance purposes.

If you have an active ride or food order when you request deletion, that order completes first. You cannot cancel an in-progress transaction by deleting your account.

Reactivating your account within 30 days

If you delete your account and then change your mind within 30 days, you can reactivate it by opening the Uber app or going to uber.com and logging in with your original email address and password. Your account will return to active status with all your previous information—payment methods, ride history, ratings, and saved locations—exactly as it was before deletion.

After you log back in, you can when ready request a ride or place a food order. There is no additional step or waiting period for reactivation.

Deleting Uber and Uber Eats separately

Uber and Uber Eats share the same account login, but you can delete one without deleting the other. During the deletion process, Uber asks whether you want to delete both services or just one. If you only want to stop using Uber rides but keep Uber Eats, select that option. If you only want to delete Uber Eats but keep your ride account, you can choose that instead.

If you have already deleted your full account and want to keep one service, you cannot separate them after deletion. You would need to reactivate your account and then delete only the service you no longer want.

What to do before you delete

Before you request deletion, read your ride history and receipts if you need them for tax or expense purposes. Uber does not send this information automatically after deletion, so save what you need while your account is still active. You can usually find receipts in the app under "Your Trips" or "Order History."

If you have Uber Cash or promotional credits on your account, use them before deletion. Unused credits are forfeited when your account is deleted and cannot be refunded or transferred. Check your account balance in Settings under "Wallet" or "Payment Methods" to see what you have available.

If you have an active Uber Pass or Eats Pass subscription, canceling it before deletion prevents any charges after your account is removed. Subscriptions do not automatically cancel when you delete your account, so you may be charged for the next billing cycle if you do not cancel first.

Reasons deletion might not work

If you try to delete your account and receive an error message, the most common cause is an active or recent transaction. Uber does not allow deletion while a ride is in progress or while a food order is being prepared or delivered. Wait for the transaction to complete, then try deletion again.

If you are locked out of your account due to a security issue or forgotten password, you cannot delete it through the normal process. Use the "Forgot Password" option to reset your access, then proceed with deletion. If you cannot regain access, contact Uber Support through the app or website to request account deletion on your behalf.

Some accounts with outstanding balances, chargebacks, or fraud investigations may be restricted from self-deletion. If you see a message saying you cannot delete your account, contact Uber Support to learn why and what options are available.

Frequently Asked Questions

Can I delete my Uber account if I have a pending dispute or complaint?

You can request deletion, but Uber may not process it when ready if there is an active dispute, chargeback, or investigation on your account. Contact Uber Support to resolve the issue first, then request deletion. Deletion does not cancel an ongoing investigation or dispute.

Will deleting my account remove my ratings and reviews?

Your ratings and reviews are hidden from your profile when you delete your account, but Uber may retain them in its system. Drivers and restaurants cannot see your rating or past reviews after deletion. You cannot request that Uber remove specific reviews or ratings before deletion.

What if I delete my account but Uber keeps charging me?

If you see charges after deletion, you likely had an active subscription (Uber Pass or Eats Pass) that was not canceled before deletion. Contact your bank or credit card company to dispute the charge, then contact Uber Support with your confirmation email to request a refund. Keep the deletion confirmation email as proof you requested removal.

Can someone else delete my Uber account?

No. Only the account owner can delete an Uber account by logging in and confirming deletion. Uber does not delete accounts over the phone or email without the account holder's direct action in the app or on the website. If you believe someone else has access to your account, change your password when ready and enable two-factor authentication.

Do I need to delete my account to stop using Uber?

No. You can straightforward stop using the app without deleting your account. If you want to prevent accidental charges, delete any saved payment methods and cancel any active subscriptions. Deletion is only necessary if you want Uber to remove your data after 30 days or if you want a complete break from the service.