You can deactivate your Uber account through the app or website, and reactivate it later if you change your mind

Deactivating your Uber account temporarily suspends it without deleting your data, payment methods, or ride history. You can log back in and resume using the account whenever you want. If you want to permanently remove all your information instead, you'll need to request account deletion, which is a separate process that takes longer and cannot be undone.

The deactivation process takes a few minutes and can be done from your phone or computer. Uber doesn't charge a fee to deactivate, and you won't be billed for anything while your account is inactive.

Key Takeaways

  • Deactivation pauses your account temporarily; you can reactivate it by logging in again with your email and password.
  • You can deactivate through the app by going to Account > Settings > Deactivate Account, or through the website under your profile menu.
  • Permanent deletion removes all your data and cannot be reversed, while deactivation keeps everything and lets you return later.
  • Active ride requests, scheduled rides, or outstanding balances may prevent deactivation until they are resolved.

How to deactivate through the Uber app

Open the Uber app and tap the profile icon in the bottom right corner. This takes you to your account menu. Scroll down and select "Settings," then look for "Deactivate Account" near the bottom of the settings list.

Tap "Deactivate Account" and Uber will ask you to confirm and may ask why you're leaving. You can select a reason from the list or skip this step. After you confirm, your account will be deactivated when ready. You'll receive a confirmation email at the address linked to your account.

How to deactivate through the Uber website

Go to uber.com and log in with your email and password. Click your profile icon in the top right corner and select "Account Settings." Scroll down to find the "Deactivate Account" option.

Click the button and confirm your choice. Uber may ask for a reason, but you can proceed without answering. Your account will be deactivated right away, and you'll get a confirmation email.

What happens when your account is deactivated

Once deactivated, you cannot request rides, schedule trips, or access your Uber Eats account if it's linked to the same profile. Your payment methods, ride history, and profile information stay saved on Uber's servers. You won't receive notifications or promotional emails while your account is inactive.

Any credits or promotions tied to your account remain there. If you reactivate, they'll still be available to use. You won't be charged any monthly fees or subscription costs during deactivation.

How to reactivate your account

To reactivate, straightforward log into the Uber app or website using your original email address and password. Your account will become active again when ready, and you can request rides right away. All your saved information, payment methods, and credits will be exactly as you left them.

If you can't remember your password, use the "Forgot Password" link on the login screen to reset it. You'll receive an email with instructions to create a new password.

Reasons your account might not deactivate

If you have an active ride in progress, Uber won't let you deactivate until the trip ends. The same applies if you have a scheduled ride coming up soon. You'll need to cancel any upcoming rides first.

If you have an outstanding balance — such as unpaid charges or a failed payment — you may not be able to deactivate until you settle the debt. Contact Uber support through the app if you're unsure about any charges on your account.

Deactivation versus permanent deletion

Deactivation is temporary and reversible. Permanent deletion removes your account, profile, ride history, payment methods, and all personal data from Uber's systems. Once deleted, you cannot recover this information, and you'll need to create a brand new account if you want to use Uber again.

To request permanent deletion, go to Account Settings and look for "Delete Account" or "Request Data Deletion." Some regions have a separate data deletion form. The process can take 30 days or longer, and Uber may contact you to confirm the request.

Frequently Asked Questions

Can I deactivate my account if I have a scheduled ride?

No. You must cancel any upcoming scheduled rides before you can deactivate. Once all rides are cancelled, the deactivation option will become available. This prevents Uber from assigning you a driver for a trip you won't be using.

Will I lose my credits or promotions if I deactivate?

No. Any credits, discounts, or promotions stay on your account while it's deactivated. When you reactivate, they'll still be there and ready to use on your next ride.

How long does it take to deactivate my account?

Deactivation is when ready. Your account becomes inactive as soon as you confirm the request, and you'll receive a confirmation email within a few minutes. Reactivation is also when ready — just log in and you're back online.

What's the difference between deactivating and deleting my account?

Deactivation pauses your account temporarily and keeps all your data. You can reactivate anytime by logging in. Deletion permanently removes everything and cannot be undone. You'd have to create a completely new account to use Uber again.

Can I deactivate my account if I owe Uber money?

Probably not. If you have an unpaid balance, you'll need to settle it first. Contact Uber support through the app to find out what charges are outstanding and how to pay them before attempting to deactivate.