You can delete your Uber account through the app or website, and the process takes a few minutes
To delete your Uber account, open the Uber app or go to uber.com, sign in, navigate to your account settings, and select the option to delete or deactivate your account. Uber will ask you to confirm the deletion and may ask why you're leaving. Once you confirm, your account and associated data are removed from Uber's active systems.
The exact steps differ slightly depending on whether you use the app or a web browser, but both routes lead to the same result. You do not need to contact Uber support to delete your account — the option is built into the settings menu.
Key Takeaways
- You can delete your account directly through the Uber app or website without calling support or submitting a form.
- Deleting your account removes your profile, payment methods, and ride history from Uber's systems.
- Any active or scheduled rides must be cancelled before you can delete your account.
- Once deleted, you can create a new Uber account with the same email address after 30 days.
How to delete your account on the Uber app
Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap your profile picture or initials at the top of the menu. Scroll down and tap "Settings." In the Settings menu, scroll to the bottom and tap "Delete Account."
Uber will show you a confirmation screen explaining that deletion is permanent and will remove your profile, payment methods, and ride history. Read through this information, then tap "Delete Account" again to confirm. You may see a screen asking why you're deleting your account — this is optional to answer, but Uber may use your feedback to improve the service.
After you confirm, Uber will send a confirmation email to the address associated with your account. Your account is then deleted and you will no longer be able to request rides.
How to delete your account on the Uber website
Go to uber.com and sign in with your email and password. Click on your profile picture or initials in the top right corner and select "Account Settings." Scroll down the page until you see the "Delete Account" section near the bottom.
Click "Delete Account" and Uber will display a warning that deletion is permanent. Review the information about what will be removed — your profile, payment methods, and ride history. Click the checkbox to confirm you understand, then click "Delete Account" to proceed.
Like the app, you may be asked to provide feedback about why you're leaving. After you confirm deletion, check your email for a confirmation message from Uber. Your account will be removed from their system within a few minutes.
What happens to your data when you delete your account
When you delete your Uber account, Uber removes your profile information, saved addresses, payment methods, and ride history from its active systems. Your name, phone number, and email address are no longer associated with an Uber account.
Uber may retain some information for legal or financial reasons — for example, if you have an outstanding charge or a dispute with a driver, Uber may keep records related to that issue. You can contact Uber's support team if you have questions about what data they retain after deletion.
Cancelling active rides before deletion
If you have an active ride or a scheduled ride coming up, you must cancel it before you can delete your account. Open the Uber app, go to "Your Trips," and cancel any rides listed there. Once all active and scheduled rides are cancelled, you can proceed with account deletion.
If you cancel a ride close to the pickup time, you may be charged a cancellation fee depending on Uber's policy in your area. Check your ride details to see the cancellation policy before you cancel.
Reactivating or recreating your account after deletion
Once your account is deleted, you cannot reactivate it. However, you can create a new Uber account using the same email address after 30 days have passed. Uber enforces this 30-day waiting period to may support the deletion is final.
When you create a new account, you will start fresh — your previous ride history, saved addresses, and payment methods will not transfer over. You will need to add a payment method and set up your profile again.
Difference between deleting and deactivating your account
Uber uses the terms "delete" and "deactivate" interchangeably in most places, but they mean the same thing: your account is removed and you can no longer use Uber's services. Some older versions of the app or website may show "Deactivate Account" instead of "Delete Account," but the result is identical.
There is no temporary pause or suspension option built into Uber's account settings. If you want to stop using Uber but think you might return later, your only option is to delete your account now and create a new one when you're ready to use the service again.
Frequently Asked Questions
What if I can't find the delete account option?
Make sure you are signed into your account and have the latest version of the Uber app installed. If you are using the website, try a different browser or clear your browser cache. The delete option is always in Account Settings at the bottom of the page or menu. If you still cannot locate it, contact Uber support through the app or website for help.
Can I delete my account if I have a pending payment or dispute?
You can delete your account even if you have an outstanding charge or an active dispute with a driver. However, Uber may retain records related to that charge or dispute for billing and legal purposes. You should resolve any disputes before deletion if you want a clean break from the service.
Will deleting my account remove me from Uber's mailing list?
Yes. Deleting your account removes your email address from Uber's mailing list, so you will no longer receive promotional emails or ride reminders. If you only want to stop receiving emails but keep your account active, you can unsubscribe from marketing emails in your notification settings instead.
How long does it take for my account to be fully deleted?
Uber typically removes your account from its active systems within a few minutes of confirmation. You will receive a confirmation email once the deletion is complete. In rare cases, it may take up to 24 hours for all traces of your account to be removed from Uber's servers.
Can someone else delete my account if they have my password?
Yes, anyone with access to your email and password can delete your account. To protect your account, use a strong password and enable two-factor authentication if Uber offers it. If you believe someone has deleted your account without permission, contact Uber support when ready with details about what happened.