You can delete your Uber account through the app or website, and the process takes a few minutes
Deleting your Uber account removes your profile, payment methods, ride history, and personal information from Uber's servers. Once you confirm the deletion, the account cannot be recovered — you will need to create a new one if you want to use Uber again later. Uber does not charge a fee to delete your account, and you do not need to have a zero balance or cancel an active ride first.
The deletion is permanent after a 30-day waiting period. During those 30 days, you can contact Uber Support to cancel the deletion request and restore your account. After 30 days pass, Uber permanently removes your data.
Key Takeaways
- You can delete your account from the Uber app by going to Account Settings, then Help, then Delete Account, or through the website at uber.com by clicking your profile and selecting Delete Account.
- Uber will ask you to confirm the reason you are deleting and whether you want to provide feedback before the deletion is final.
- Your account enters a 30-day waiting period after deletion, during which you can contact Uber Support to restore it if you change your mind.
- After 30 days, Uber permanently removes all your data, including ride history, saved addresses, and payment methods.
- If you only want to pause using Uber temporarily, you can deactivate your account instead, which keeps your data intact.
How to delete your account through the Uber app
Open the Uber app and tap the profile icon in the bottom right corner. Tap "Account Settings" at the top of the menu. Scroll down and tap "Help." Search for "delete account" or scroll to find the option labeled "Delete Account." Tap it.
Uber will show you a screen explaining that deletion is permanent and ask you to confirm. You will see a dropdown menu asking why you are deleting your account — choose the reason that fits your situation. Tap "Continue." Uber may ask if you want to share additional feedback about your experience. You can type a message or skip this step. Tap "Delete Account" to confirm.
After you confirm, you will see a message saying your account has been scheduled for deletion. Your account will remain accessible for 30 days in case you want to restore it. After 30 days, Uber will permanently remove all your information.
How to delete your account through the website
Go to uber.com and sign in to your account. Click your profile picture or initial in the top right corner. Click "Account Settings." Scroll down to find "Delete Account" and click it. You may need to click "Help" first if you do not see the option when ready.
Uber will display a confirmation page explaining that deletion is permanent. Select the reason you are deleting from the dropdown menu. You can optionally type feedback in the text box. Click "Delete Account" to confirm. Your account will enter the 30-day waiting period.
What happens during the 30-day waiting period
After you request deletion, your account is still active for 30 days. During this time, you cannot use Uber to request rides, but Uber has not yet removed your data from its servers. If you change your mind, you can contact Uber Support and ask them to restore your account before the 30 days end.
To restore your account during the waiting period, open the Uber app or go to uber.com and try to sign in. You should see a message indicating your account is scheduled for deletion with an option to cancel the deletion. Click or tap "Cancel Deletion" or "Restore Account." If you do not see this option, contact Uber Support through the app or website and explain that you want to restore your account.
What gets deleted and what does not
When your account is permanently deleted after 30 days, Uber removes your profile name, email address, phone number, saved addresses, payment methods, ride history, ratings, and any promotional credits or gift cards you had not used. Your profile will no longer appear in other users' contact lists if they had saved your number.
Uber may retain some information for legal or tax reasons — for example, if you received a receipt for a business expense or if there was a dispute on a ride. This retained information is not connected to your account and cannot be used to identify you. Ride data that other users or drivers may have saved separately (such as screenshots or messages) will not be deleted.
Deactivating your account instead of deleting it
If you want to stop using Uber temporarily but do not want to lose your account information, you can deactivate your account instead of deleting it. A deactivated account keeps your payment methods, saved addresses, and ride history intact. You can reactivate it at any time by signing in again.
To deactivate your account, go to Account Settings and look for "Deactivate Account" or "Pause Account" (the exact wording varies). This option is usually near the Delete Account option. Deactivation does not require a waiting period — your account is paused when ready. When you are ready to use Uber again, straightforward sign in and your account will be active.
What to do if you cannot find the delete option
If you do not see a Delete Account option in your Account Settings, your account type may not support self-service deletion. Business accounts, accounts with active disputes, or accounts in certain regions may require you to contact Uber Support directly.
To request deletion through Uber Support, open the app or go to uber.com and tap or click the Help icon. Search for "delete account" or "close account." Select the option that appears and follow the prompts to contact support. Explain that you want to delete your account and provide your email address or phone number. A support agent will guide you through the process and may ask for additional information to verify your identity.
Frequently Asked Questions
Can I delete my Uber account if I have an active ride or outstanding balance?
You can request deletion even if you have an active ride or balance owed. However, Uber may not process the deletion until any outstanding charges are resolved. If you have a pending balance, settle it before requesting deletion to avoid delays. If you have an active ride, complete it or cancel it first.
Will deleting my Uber account also delete my Uber Eats account?
Uber and Uber Eats share the same login account, so deleting your Uber account will also delete your Uber Eats account. Your Uber Eats order history, saved restaurants, and payment methods will be removed along with your Uber profile. If you want to keep one but not the other, you will need to contact Uber Support to discuss your options.
What if I want to delete my account but keep my Uber driver account?
If you have both a rider account and a driver account, you will need to delete them separately. Deleting your rider account does not affect your driver account. Contact Uber Support if you need to delete only one of the two accounts, as the process may differ from standard account deletion.
Can Uber recover my account after the 30 days are up?
No. After 30 days, Uber permanently deletes your account and data. You cannot recover it. If you want to use Uber again, you will need to create a new account with a new email address or phone number.
Do I need to remove my payment methods before deleting my account?
You do not need to remove your payment methods manually. When your account is permanently deleted after 30 days, all payment methods are automatically removed from Uber's servers. However, if you want to remove them when ready for security reasons, you can do so through Account Settings before requesting deletion.