You can cancel Uber One through the app or website in under a minute, and the cancellation takes effect when ready

To cancel Uber One, open the Uber app, tap your profile icon in the bottom right, select "Uber One," and then tap "Cancel membership." On the web, go to your account settings, find the Uber One section, and choose the cancellation option. The process is the same whether you pay monthly or annually. Your membership ends right away, though you keep any remaining credits or benefits through the end of your current billing cycle if you paid in advance.

You will not be charged again after you cancel. If you have an active monthly subscription, the next charge will not happen. If you paid for a year upfront, you cannot get a refund for the unused portion — the membership straightforward stops working after the cancellation date.

Key Takeaways

  • Cancel Uber One directly in the app by going to your profile, selecting Uber One, and tapping "Cancel membership."
  • Cancellation takes effect when ready and you will not be charged again, but annual prepayments are not refunded.
  • You keep any remaining credits or promotional benefits through the end of your current billing period after cancellation.
  • If you cancel by mistake, you can reactivate Uber One through the same menu within a short window.

Step-by-step cancellation in the Uber app

Open the Uber app and tap the profile icon — it looks like a person's head and shoulders — in the bottom right corner of the screen. This takes you to your account menu.

Scroll down until you see "Uber One" listed under your active memberships or subscriptions. Tap it. You will see your current plan, the next billing date, and a button or link that says "Cancel membership" or "Manage membership." Tap "Cancel membership."

The app will ask you to confirm the cancellation and may show you a reason-selection screen asking why you are canceling. You do not have to select a reason, but Uber uses the feedback to improve the service. Tap the final confirmation button to complete the cancellation. You will see a message confirming that your membership has been canceled.

Canceling through the Uber website

Go to uber.com and sign in to your account. Click on your profile icon or name in the top right corner and select "Account settings" or "Settings."

Look for a section labeled "Subscriptions," "Memberships," or "Uber One." Click on it. You will see your current Uber One plan and a button to manage or cancel it. Click "Cancel membership" and confirm when prompted.

The website process mirrors the app: your membership cancels when ready and you will not be charged again. If you have any remaining credits from your membership, they stay in your account through the end of your billing period.

What happens to credits and benefits after cancellation

When you cancel Uber One, any credits you earned through the membership remain in your account and you can use them on rides and food orders. However, you lose access to Uber One's perks — like reduced delivery fees on Uber Eats or discounts on rides — as soon as the cancellation goes through.

If you paid for an annual membership upfront and cancel partway through the year, you do not receive a refund for the unused months. Monthly memberships do not charge you again after cancellation, so there is no refund to process.

Promotional credits that came with your membership (for example, a sign-up bonus) may expire on a set date regardless of whether you keep the membership. Check the terms of any promotion you received to see when those credits expire.

Reactivating Uber One if you cancel by mistake

If you cancel and change your mind, you can reactivate Uber One through the same menu where you canceled it. Go to your profile, tap "Uber One," and look for an option to "Reactivate" or "Subscribe again." This option is usually available for a short time after cancellation.

When you reactivate, your membership restarts on a new billing cycle. If you originally had an annual plan and canceled partway through, reactivating will put you on a monthly plan unless you choose otherwise. You will be charged the current price for Uber One, which may differ from what you paid before.

Reasons your cancellation might not go through

If you tap "Cancel membership" and the button does not respond, try closing the app completely and opening it again. Sometimes the app needs to refresh to process the action.

If you are using an older version of the Uber app, update it through your phone's app store and try again. Cancellations sometimes fail on outdated versions.

If you subscribed to Uber One through Apple's App Store or Google Play Store rather than directly through Uber, you may need to cancel through that platform instead. Open your phone's settings, go to subscriptions or billing, find Uber One, and cancel there. This is common if you signed up on an iPhone or Android phone.

Frequently Asked Questions

Will I get a refund if I cancel my annual Uber One membership early?

No. Annual memberships are not refunded if you cancel before the year is up. Your membership straightforward stops working on the cancellation date. Monthly memberships do not refund either, but you stop being charged after you cancel.

Can I cancel Uber One if I have an active ride or food order?

Yes. Canceling your membership does not affect orders that are already in progress. You can cancel anytime and your current ride or delivery will complete normally. You will just lose the membership benefits for future orders.

What if I subscribed to Uber One through my phone's app store?

You need to cancel through that platform, not through the Uber app. On iPhone, go to Settings > [Your Name] > Subscriptions and find Uber One. On Android, open Google Play, tap your profile icon, go to Payments and Subscriptions > Subscriptions, and select Uber One. Tap Cancel and confirm.

Do I lose my Uber account if I cancel Uber One?

No. Canceling Uber One only removes the membership. Your Uber account stays active and you can still use Uber for rides and Uber Eats for food delivery. You will just pay the regular prices without the membership discounts.

How long does it take for the cancellation to show up?

Cancellation is when ready. You lose access to Uber One benefits right away. If you had a monthly subscription, your next charge will not happen. If you had an annual subscription, no future charges will occur.