Cancel Uber One in the App in Three Steps

You can cancel your Uber One membership directly in the Uber app on your phone. Open the app, tap the account icon in the bottom right corner, then select "Uber One" from the menu. On the Uber One page, scroll down and tap "Manage membership" or "Cancel membership" — the exact wording depends on your phone's operating system. Tap through the confirmation screen, and your membership will end at the close of your current billing cycle.

Your cancellation takes effect when ready in the system, but you will keep your Uber One benefits through the end of the month you paid for. If you paid for a full year, you will keep benefits through the anniversary date of your subscription. You will not receive a refund for the unused portion of your membership.

If you cannot find the cancellation option in your app, make sure you are signed into the account that holds the Uber One membership. Some accounts have Uber One added through a family plan or a promotional offer, and those may require a different cancellation path — see the section below on family plans and promos.

Key Takeaways

  • You can cancel Uber One through the app by going to your account, selecting Uber One, and tapping "Cancel membership."
  • Your membership ends at the close of your current billing cycle, and you keep your benefits until that date.
  • Uber does not refund unused time on your membership, whether you paid monthly or annually.
  • If Uber One was added through a family plan or a promotional offer, you may need to cancel it through a different method.
  • You can reactivate Uber One at any time after cancellation by purchasing a new membership through the app.

Cancel Through the Website if Your App Is Not Working

If you cannot cancel through the Uber app, you can cancel on the Uber website. Go to uber.com, sign into your account, and click on your profile icon in the top right. Select "Uber One" or "Subscriptions" from the dropdown menu. Look for a "Manage" or "Cancel" button next to your membership, and click it to confirm the cancellation.

The website cancellation process works the same way as the app: your membership ends at the close of your current billing cycle, and you keep your benefits until then. Use this method if you are having technical problems with the app or if you prefer to manage your account on a computer.

What Happens to Your Benefits After Cancellation

Once your Uber One membership ends, you lose access to the benefits that came with it. These typically include discounts on Uber rides and Uber Eats orders, waived delivery fees on Uber Eats, and priority customer support. The exact benefits depend on your location and what Uber is currently offering, but all of them stop when your membership expires.

You will still be able to use Uber and Uber Eats after cancellation — you just will not receive the member discounts. Your ride and food order history remains in your account, and you can reactivate Uber One at any time by purchasing a new membership.

Canceling Uber One on a Family Plan

If Uber One was added to your account through a family plan, you may not see a direct cancellation option in your account settings. Instead, the person who manages the family plan must remove you from it. Ask the plan manager to go to their account settings, find the family plan section, and remove your name from the list of members.

Alternatively, you can contact Uber support through the app and explain that you want to leave the family plan. Tap the menu icon, select "Help," and choose "Account and settings." You can then message Uber support and request removal from the family plan. They will confirm your request and remove you within a few business days.

Canceling a Promotional or Trial Membership

If you signed up for Uber One through a promotional offer or a free trial, the cancellation process is the same as a regular membership. Go to your account settings, find Uber One, and tap "Cancel membership." Your trial or promotional period will end, and you will not be charged after the offer expires — but canceling ensures you do not accidentally get charged if the promotion ends and Uber converts your account to a paid membership.

Some promotions are tied to a credit card or a third-party service like a bank account or airline program. If your Uber One came through one of these partnerships, check your email for the original offer details. The email will usually tell you how to cancel through that partner's website or app instead of through Uber directly.

Stopping Charges if You Forgot to Cancel

If you were charged for Uber One after you thought you canceled, contact Uber support right away. Open the app, tap the menu icon, select "Help," and choose "Account and settings." Message Uber support and explain that you were charged after cancellation. Include the date you canceled and the date you were charged.

Uber support can review your account history and issue a refund if the charge was made in error. Refunds typically appear in your original payment method within three to five business days. If you do not see the refund after a week, follow up with support again and ask for a refund status update.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Uber does not refund unused time on Uber One memberships. If you cancel on the 15th of a month but paid for the full month, you keep your benefits through the end of that month but do not receive a refund for the remaining days.

Can I cancel Uber One without using the app?

Yes. You can cancel through the Uber website at uber.com by signing in, clicking your profile icon, selecting Uber One, and clicking "Cancel." You can also contact Uber support through the app and ask them to cancel your membership for you.

What if I want to cancel but keep using Uber?

You can cancel Uber One and still use Uber and Uber Eats normally. You just will not receive the member discounts or benefits. Your ride history and saved addresses stay in your account.

How do I know if my cancellation went through?

After you tap "Cancel membership" and confirm, you should see a message saying your membership will end on a specific date. Check your email — Uber usually sends a confirmation email within a few minutes. You can also go back to your account settings and verify that Uber One no longer shows as active.

Can I cancel and reactivate Uber One later?

Yes. You can cancel Uber One at any time and buy a new membership whenever you want. There is no penalty for canceling and reactivating, and your account history remains intact.