You can delete your Uber account through the app or website in a few minutes, but the process differs slightly depending on your device
Closing your Uber account is straightforward: you go to your account settings, find the option to delete or deactivate, and confirm. The account disappears from Uber's active system, though Uber keeps records of your rides and payments for tax and legal reasons. If you change your mind within 30 days, you can usually reactivate by logging back in. After 30 days, the account is permanently deleted and you cannot recover it.
The steps take about two minutes. You do not need to contact Uber support unless something goes wrong — the delete button is built into the app and website for exactly this reason.
Key Takeaways
- You can delete your account from the Uber app by going to Account > Settings > Delete Account, or from the website under Account Settings.
- Uber will ask you to confirm the deletion and may ask why you are leaving, but you can skip that question.
- Your account becomes inactive when ready, but you have 30 days to change your mind and reactivate it by logging in again.
- After 30 days, the deletion is permanent and Uber will not restore the account, so make sure you have downloaded any receipts or records you need first.
- Any outstanding balance, credits, or promotions in your account will be lost when you delete it.
How to delete your account from the Uber app
Open the Uber app and tap the icon in the bottom right corner (usually labeled "Account" or showing your profile picture). Scroll down until you see "Settings" and tap it. Look for an option labeled "Delete Account" or "Close Account" — it is usually near the bottom of the Settings menu, sometimes under a "More" or "Help" section.
Tap "Delete Account." Uber will show you a confirmation screen explaining that your account will be deactivated and that you have 30 days to reactivate it. Read through any warnings about lost credits or promotions. Tap the button to confirm deletion. Uber may ask you to rate your experience or explain why you are leaving — you can skip these questions and go straight to the final confirmation.
Once you tap the final confirmation, your account is closed. You will be logged out of the app when ready.
How to delete your account from the Uber website
Go to uber.com and log in if you are not already signed in. Click on your profile icon or name in the top right corner and select "Account Settings." Scroll down the page until you find "Delete Account" or "Close Account." Click it.
Uber will display the same confirmation message you see in the app: your account will be deactivated, you have 30 days to reactivate, and any credits or promotions will be lost. Click the button to confirm. You may see a feedback form, but you can skip it. After your final confirmation, you will be logged out and your account will be closed.
What happens to your data and payment methods
When you delete your account, Uber removes your profile from its active system. You will no longer receive ride requests, promotional emails, or notifications. Your payment methods (credit cards, debit cards, linked bank accounts) are disconnected from the account.
Uber keeps records of your past rides, payments, and account activity for legal and tax reasons. These records are not deleted when you close your account — they remain in Uber's system for the time required by law. You cannot see these records after deletion, but Uber can access them if needed for disputes, refunds, or legal matters.
Any Uber Cash balance, promotional credits, or gift cards tied to your account will be forfeited. Uber does not refund unused credits when you delete your account, so spend or transfer any balance before you close the account if you want to keep that money.
How to reactivate your account within 30 days
If you change your mind within 30 days of deletion, you can reactivate your account by opening the Uber app or going to uber.com and logging in with your original email and password. Uber will recognize that your account is in the 30-day reactivation window and will restore it. Your payment methods, ride history, and account settings will be restored exactly as they were.
After you log in, your account is active again and you can request rides when ready. You do not need to contact support or do anything else — logging in is enough to reactivate.
What happens after 30 days
Once 30 days have passed since you deleted your account, Uber permanently removes it from the system. You cannot reactivate it by logging in. If you want to use Uber again, you will need to create a new account with the same email address or a different one.
When you create a new account, it will be treated as a brand-new account. You will not have access to your old ride history, and you will not have any of the credits, promotions, or loyalty status from your previous account. You will start from zero.
Before you delete: what to save or do first
read your ride history and receipts before you delete your account. Open the app or website, go to your Account Settings, and look for "Ride History" or "Trips." You can usually take screenshots or export this information. If you need receipts for tax or expense purposes, get them now — you will not be able to access them after deletion.
Check your account balance. If you have Uber Cash, promotional credits, or gift card balance, spend it on a ride or transfer it if Uber offers that option. Any unused balance will be lost when you delete the account.
If you have an active ride or delivery order, cancel it before you delete your account. Deleting your account while a ride is in progress can cause problems with payment and the driver.
Frequently Asked Questions
Can I delete my Uber account if I have an outstanding balance or unpaid ride?
You can still delete your account, but Uber may pursue payment for any unpaid balance. Deleting your account does not erase the debt. If you owe money, Uber can contact you or send the balance to a collection agency. It is better to pay any outstanding balance before you delete the account.
Will deleting my Uber account affect my Uber Eats account?
Uber Eats uses the same account system as Uber rides. If you delete your Uber account, your Uber Eats account is deleted as well. You will lose access to both services and any credits or saved payment methods tied to that account.
What if I forgot my password and cannot log in to delete my account?
Go to the Uber login page and click "Forgot password?" Enter your email address and Uber will send you a password reset link. Once you reset your password, log in and follow the deletion steps. If you do not have access to the email address associated with your account, contact Uber support through the app or website for help.
Can Uber refuse to delete my account?
Uber will delete your account if you request it through the app or website. The only exception is if you have an active legal dispute or investigation involving your account — in that case, Uber may place a hold on deletion until the matter is resolved. This is rare and Uber will notify you if it applies to your account.
Do I lose my driver rating if I delete my account?
If you were an Uber driver, deleting your account removes your driver profile and rating. If you create a new account later, you will start with no driver rating and will need to go through the driver sign-up process again, including background checks and vehicle verification.