You can delete your Uber account through the app or website, and the process takes a few minutes

To delete your Uber account, open the Uber app, go to your account settings, find the "Delete Account" or "Close Account" option, and follow the prompts to confirm. You can also do this on the Uber website by signing in, navigating to account settings, and selecting the delete option. Uber will ask you to confirm your choice and may ask why you're leaving — this feedback is optional. Once you confirm deletion, your account and associated data are removed from Uber's active systems.

The deletion process is permanent. You cannot undo it after confirmation. If you delete your account and later want to use Uber again, you'll need to create a new account with the same or a different email address.

Key Takeaways

  • Account deletion happens when ready after you confirm, and you cannot reverse it once completed.
  • You must have no active trips, no pending payments, and no outstanding balances before Uber will let you delete your account.
  • Deleting your account removes your ride history, saved payment methods, and any credits or promotions you haven't used.
  • If you're an Uber driver, you must deactivate your driver account separately before you can delete your rider account.

Step-by-step deletion through the Uber app

Open the Uber app and tap the account icon in the bottom right corner (usually a profile picture or silhouette). Scroll down to find "Settings" or "Account Settings" and tap it. Look for an option labeled "Delete Account," "Close Account," or sometimes "Deactivate Account" — the exact wording varies by region and app version.

Tap that option. Uber will show you a confirmation screen explaining that deletion is permanent and will remove your account, ride history, and saved information. Read through any warnings about outstanding balances or active trips. If everything is clear, tap the button to proceed. Uber may ask you to select a reason for leaving (poor service, moving away, switching to another service, etc.) — this is optional feedback and doesn't affect whether your account is deleted.

Enter your password to confirm your identity, then tap the final confirmation button. Your account is now deleted. You'll be signed out of the app when ready.

Deleting your account through the Uber website

Go to uber.com and sign in with your email and password. Click on your profile icon or account name in the top right corner and select "Account Settings" from the dropdown menu. Scroll down the settings page until you see "Delete Account" or "Close Account."

Click that option. You'll see the same confirmation screen as in the app, explaining that deletion is permanent. Uber will check whether you have any active trips or outstanding charges. If you do, you'll need to complete or resolve those before proceeding. If your account is clear, enter your password and click the final confirmation button. Your account is deleted when ready.

What you need to know before deleting

Uber will not let you delete your account if you have an active trip in progress, a pending payment, or an outstanding balance. If you see an error message saying you can't delete, check your payment method to make sure there are no failed charges, and wait for any current or recent trips to fully complete and settle. This usually takes a few hours after your trip ends.

Deleting your account removes everything associated with it: your ride history, saved addresses, emergency contacts, payment methods, and any unused credits or promotional codes. If you have Uber Cash or a gift card balance, use it before you delete. Once your account is gone, you cannot recover these funds.

If you're an Uber driver, you must deactivate your driver account first. Go to the Driver app, find "Account" or "Settings," and look for "Deactivate" or "Stop Driving." Complete that process, then follow the steps above to delete your rider account. You cannot delete both at once.

What happens to your data after deletion

Uber removes your account from its active systems when ready. Your name, email, phone number, ride history, and payment information are deleted from the systems you interact with. However, Uber may retain some data for legal, tax, or fraud-prevention purposes for a limited time, as required by law. This retained data is not connected to your account and is not used for marketing or service purposes.

If you received receipts or invoices from Uber for tax purposes, read or save those before you delete your account. Once deleted, you won't be able to access your ride history through the app or website.

Reactivating your account after deletion

You cannot reactivate a deleted account. If you want to use Uber again after deletion, you'll need to create a new account. You can use the same email address or a different one. Your new account will start fresh with no ride history, saved addresses, or payment methods. Any credits or promotions from your old account cannot be transferred.

If you're hesitant about permanent deletion, consider deactivating your account instead. Some regions allow you to temporarily pause your account without deleting it. Check your account settings to see if "Deactivate" or "Pause Account" is an option in your area. This keeps your account and data intact while you're not using the service, and you can reactivate it later.

Troubleshooting deletion problems

If you see a message that says you can't delete your account, the most common reason is an outstanding balance or active trip. Wait for any trips to complete (usually a few hours after the ride ends) and check your payment method for failed charges. If a charge failed, update your payment information and try again.

If you're still unable to delete after resolving those issues, contact Uber support through the app or website. Go to "Help" in your account menu, search for "delete account," and select the option to contact support. Explain that you're trying to delete your account and describe any error message you're seeing. Support can investigate whether something is blocking deletion on their end.

Frequently Asked Questions

Can I delete my Uber account if I have a pending refund?

No. You must wait for any pending refunds to process before you can delete your account. Check your payment method to confirm the refund has arrived, then try deleting again. This usually takes three to five business days after you request the refund.

Will deleting my account affect my credit score?

No. Deleting your Uber account does not affect your credit score. Uber does not report account deletion to credit bureaus. If you have an outstanding balance that went to collections, that may already be on your credit report, but deleting your account won't change it.

What's the difference between deactivating and deleting my account?

Deactivating temporarily pauses your account — your data stays with Uber and you can reactivate later. Deleting permanently removes your account and all associated data. Not all regions offer deactivation. Check your settings to see if it's available where you are.

Can I delete my account if I'm an Uber driver?

You must deactivate your driver account first through the Driver app, then delete your rider account separately. You cannot delete both at the same time. Deactivating your driver account does not automatically delete your rider account.

What happens to my saved payment methods after I delete my account?

All saved payment methods are deleted along with your account. If you want to keep a record of which cards you used with Uber, take a screenshot or note them before you delete. You'll need to add new payment methods if you create a new Uber account later.