Deleting your Uber account removes all your data from Uber's servers

When you delete your Uber account, Uber removes your profile, payment methods, ride history, and saved addresses. The account cannot be recovered after deletion. If you want to stop using Uber but keep the option to return later, you can deactivate your account instead — deactivated accounts can be reactivated by logging back in, but deleted accounts are gone permanently.

Deletion takes place through the Uber app or website. The process is straightforward and takes a few minutes. Uber will ask you to confirm the deletion and may ask why you are leaving, but these questions are optional.

Key Takeaways

  • Account deletion is permanent and cannot be undone, so make sure you want to leave before you start the process.
  • You can delete your account through the Uber app by going to Account > Settings > Delete Account, or through the website at uber.com.
  • Deactivation is different from deletion — a deactivated account can be reactivated by logging in again, while a deleted account cannot.
  • Any active trips, pending payments, or outstanding balances must be resolved before Uber will let you delete the account.
  • After deletion, you can create a new Uber account with the same phone number or email address after a waiting period.

Steps to delete your account through the Uber app

Open the Uber app and tap the icon for your account, usually located at the bottom right of the screen. Tap Settings. Scroll down and look for Delete Account or Account Deletion — the exact wording may vary depending on your app version and location.

Tap that option. Uber will show you a confirmation screen explaining that deletion is permanent and that your data will be removed. Read through this screen carefully. Tap Continue or Delete Account to move forward. Uber may ask you to select a reason for leaving — this is optional, and you can skip it or choose one of the listed reasons.

Enter your password to confirm your identity. Tap Delete or Confirm. Your account will be deleted when ready. You will be logged out of the app.

Deleting your account through the Uber website

Go to uber.com and log in with your email and password. Click on your profile icon or account menu, usually in the top right corner. Select Settings or Account Settings. Look for a Delete Account or Close Account link, typically found near the bottom of the settings page.

Click that link. Uber will display a warning that deletion is permanent. Click Continue or Delete Account. You may be asked to provide a reason — this step is optional. Enter your password to confirm your identity and click Delete. Your account will be deleted, and you will be logged out.

What happens to your data after deletion

Uber removes your name, email, phone number, payment methods, ride history, and saved addresses from its active systems. However, Uber may retain some information for legal, tax, or fraud-prevention purposes, as required by law. This retained data is not accessible through your account and is kept separately from active user data.

If you had any active promotions, credits, or rewards on your account, these are forfeited when you delete. Refunds for unused credits are not issued. If you had a pending trip or an outstanding balance at the time of deletion, you must resolve these before the deletion can be completed — Uber will not allow you to delete an account with unresolved transactions.

The difference between deactivation and deletion

Deactivation temporarily disables your account. You will not receive ride requests, and your profile will not appear to drivers. However, your data remains on Uber's servers. You can reactivate your account at any time by logging back into the app or website — your payment methods, ride history, and saved addresses will still be there.

Deletion is permanent. Your account and all associated data are removed. You cannot reactivate a deleted account. If you want to use Uber again after deletion, you must create a brand-new account. Deactivation is useful if you want a break from Uber but think you might return; deletion is for when you are certain you will not use the service again.

How long before you can create a new account with the same information

After you delete your account, there is a waiting period before you can create a new Uber account using the same phone number or email address. This period typically lasts a few days to a week, though the exact length varies and Uber does not publicly specify a fixed timeframe. During this waiting period, if you try to sign up with the same phone number or email, you will see a message saying the account is not yet available.

Once the waiting period ends, you can create a new account. Your new account will be treated as a fresh account — it will not have access to your previous ride history, credits, or saved information. You will need to add payment methods and set up your profile again from the beginning.

What to do if you cannot delete your account

If you see an error message or the delete option does not appear, the most common reason is an unresolved transaction. Check whether you have an active trip, a pending payment, or an outstanding balance. If you do, complete or cancel the trip and settle any charges before attempting deletion again.

If you have a promotional credit or reward that has not been used, you may need to use or forfeit it before deletion is allowed. Some accounts with fraud flags or legal holds also cannot be deleted until those issues are resolved. If you have tried these steps and still cannot delete your account, contact Uber support through the app or website. Go to Help in the app menu, select your issue, and choose the option to contact support. Explain that you want to delete your account and describe any error messages you are seeing.

Frequently Asked Questions

Can I recover my account after I delete it?

No. Account deletion is permanent and cannot be reversed. Once deleted, your account, data, and ride history are gone. If you want to use Uber again, you must create a completely new account. If you are unsure about leaving, consider deactivating instead — deactivated accounts can be reactivated by logging in again.

Will deleting my account affect my Uber Eats account?

If you use the same email or phone number for both Uber and Uber Eats, deleting your Uber account may affect your Uber Eats access. The two services are linked to the same login. Contact Uber support before deleting if you want to keep using Uber Eats but stop using Uber rides.

What happens to my Uber credits or promotions when I delete my account?

Any unused credits, promotions, or rewards are forfeited when you delete your account. Uber does not issue refunds for unused credits. If you have credits you want to use, complete rides or place food orders before you delete your account.

How long does it take for my account to be fully deleted?

Your account is deleted when ready after you confirm the deletion in the app or on the website. You are logged out right away. However, it may take a few days for all your data to be fully removed from Uber's systems. You can create a new account after the waiting period, which is typically a few days to a week.

Can I delete my account if I have an active dispute or complaint?

If you have an open support case, dispute, or complaint with Uber, you may not be able to delete your account until it is resolved. Contact Uber support to close any open cases first, then attempt deletion. Deleting your account does not close disputes — you should resolve them before deletion.