You can delete your Uber account through the app or website, and the process takes a few minutes

To remove your Uber account, open the Uber app or go to uber.com, sign in, and navigate to your account settings. From there, you'll find a delete or deactivate option that walks you through the removal process. Uber will ask you to confirm your choice and may request feedback about why you're leaving. Once you complete the steps, your account and associated data are scheduled for deletion, though Uber retains some information for legal and safety reasons.

The deletion is permanent — you cannot undo it after confirming. If you have an active trip, pending payment, or outstanding balance, you'll need to resolve those before the account can be fully removed.

Key Takeaways

  • You can delete your account through the Uber app under Account Settings or through the website at uber.com.
  • Any active trips, unpaid charges, or outstanding balances must be settled before deletion can be completed.
  • Deletion is permanent and cannot be reversed once you confirm the request.
  • Uber keeps some records after deletion for legal, tax, and safety purposes, but your profile and payment methods are removed from active use.
  • If you want to stop using Uber temporarily without deleting everything, you can deactivate your account instead.

How to delete your account through the Uber app

Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Account" and then look for "Settings" or "Legal." Scroll down until you see the option to delete your account — it may be labeled "Delete Account" or "Close Account." Tap it and follow the on-screen prompts.

Uber will show you a confirmation screen explaining that deletion is permanent. You may be asked to provide a reason for leaving or to rate your experience. After you confirm, the deletion request is submitted. Uber typically processes account deletions within 30 days, though some data removal may take longer.

How to delete your account through the website

Go to uber.com and sign in with your email and password. Click on your profile icon in the top right corner and select "Account Settings." Look for a "Delete Account" or "Close Account" link, usually found near the bottom of the settings page or under a "Legal" or "Privacy" section.

Click the delete option and read through Uber's confirmation message. You'll be asked to confirm your identity — Uber may send a verification code to your email or phone number. Enter that code, confirm your choice one more time, and your deletion request will be processed. The same 30-day processing window applies.

What to do if you have an active trip or unpaid balance

If you're in the middle of a ride, you cannot delete your account until the trip ends and payment is processed. Complete the ride, rate your driver, and wait for the charge to appear on your payment method. Then return to your account settings and proceed with deletion.

If you have an outstanding balance — money you owe Uber for a previous ride — you must pay it before deletion. Go to your Account Settings, find "Payments" or "Billing," and look for any pending charges. Pay the balance using your saved payment method or add a new one. Once the balance is zero, you can delete your account.

The difference between deactivating and deleting your account

Deactivating your account temporarily pauses it without removing your data. Your profile, payment methods, and ride history stay on Uber's servers. You can reactivate a deactivated account at any time by signing back in. Deactivation is useful if you want to take a break from using Uber but might return later.

Deleting your account is permanent. Your profile, payment methods, ride history, and personal information are removed from active use. You cannot reactivate a deleted account. If you want to use Uber again after deletion, you'll need to create a new account from scratch. Choose deactivation if you're unsure about leaving permanently.

What happens to your data after deletion

Uber removes your profile, payment methods, and ride history from its active systems. However, the company retains certain information for legal, tax, and safety reasons. This includes records related to trips you completed, payments you made, and any disputes or safety incidents. Uber may also keep anonymized data for research and service improvement.

Your personal information — name, email, phone number, and address — is deleted from systems used for marketing and customer service. If you had a promotional credit or gift card balance, that money is forfeited when you delete your account and cannot be recovered.

Frequently Asked Questions

Can I delete my Uber account if I have a pending dispute or complaint?

You can request deletion, but Uber may delay processing it while investigating an active dispute. Resolve any open complaints or disputes first to avoid complications. Contact Uber Support through the app to check the status of any pending issues before submitting a deletion request.

What if I forgot my password and can't sign in to delete my account?

Go to the Uber login page and click "Forgot password?" Enter your email address, and Uber will send a password reset link. Follow the link to create a new password, sign in, and then proceed to delete your account through settings.

Will deleting my Uber account also delete my Uber Eats account?

Uber and Uber Eats share the same login credentials, so deleting your account removes access to both services. If you want to keep using Uber Eats but stop using Uber for rides, you'll need to contact Uber Support — they may be able to separate the services or deactivate one while keeping the other active.

How long does it take for my account to be completely deleted?

Uber typically processes deletions within 30 days. Some data, like ride receipts and payment records kept for tax purposes, may remain in Uber's archives longer for legal compliance. Your profile and active account information are removed much faster, usually within a few days.

Can I reactivate my account after deleting it?

No. Once your account is deleted, it cannot be reactivated. If you want to use Uber again, you'll need to create a brand new account with the same or a different email address. Your old ride history, ratings, and payment methods will not transfer to the new account.