You can deactivate your Uber driver account at any time through the app or by contacting Uber support

Deactivating your Uber driver account stops you from receiving ride requests and earning money through the platform. Unlike deleting your account entirely, deactivation is reversible — you can reactivate later if you change your mind. The process takes a few minutes in the app, though Uber may ask you questions about why you're leaving.

If you cannot deactivate through the app, you can contact Uber's driver support team by phone or through the in-app messaging system. They can process the deactivation on their end and answer questions about what happens to your earnings, ratings, and documents after you stop driving.

Key Takeaways

  • You can deactivate your account directly in the Uber Driver app under Account settings without needing to call anyone.
  • Deactivation stops new ride requests when ready but does not delete your account or earnings history.
  • You can reactivate your account later if you want to drive again, as long as your documents and background check are still valid.
  • If you want to permanently delete your account instead of deactivating it, you will need to contact Uber support directly.
  • Any earnings you have already received stay in your account and can be withdrawn even after deactivation.

Deactivating through the Uber Driver app

Open the Uber Driver app and tap the menu icon (three horizontal lines) in the bottom right corner. Scroll down and select "Account," then look for "Deactivate Account" or "Account Status." Tap that option and follow the prompts. Uber will ask you to confirm the deactivation and may ask why you're leaving — you can skip these questions or answer them.

Once you confirm, your account will be deactivated when ready. You will no longer receive ride requests, and your driver profile will no longer appear to passengers. If you have an active ride when you deactivate, you will be able to complete it, but no new requests will come through after that.

What happens to your money and documents after deactivation

Any earnings you have already received stay in your account. You can withdraw them to your linked bank account at any time, even after deactivation. Pending earnings — money from rides you completed but haven't been paid for yet — will still be processed and paid on your normal payment schedule.

Your driver documents (license, insurance, vehicle registration, background check) remain on file with Uber. If you reactivate your account within a certain period, you may not need to resubmit them. However, if documents expire or if too much time passes, Uber may require you to upload new ones before you can drive again. Check with Uber support about the specific timeline for your situation.

Reactivating your account later

If you deactivated your account and want to drive again, you can reactivate it through the app. Open the Uber Driver app, go to Account settings, and look for an option to reactivate. If that option does not appear, contact Uber support — they can reactivate your account on their end.

Reactivation is usually when ready if your documents are still valid and your background check is current. If your documents have expired, you will need to upload new ones before you can accept rides. Uber will tell you which documents need to be renewed during the reactivation process.

Contacting Uber support if you cannot deactivate in the app

If the deactivate option does not appear in your app or if you encounter an error, contact Uber support directly. In the Uber Driver app, tap the menu icon, select "Help," and then choose "Account and Profile." Look for an option to message support or call them. Uber's support team can deactivate your account over the phone or through the app messaging system.

Have your driver account email address and phone number ready when you contact them. Support wait times vary depending on how busy Uber is, but you should hear back within a few hours to a day through the in-app messaging system.

The difference between deactivation and deletion

Deactivation pauses your account — you stop driving, but your account, earnings history, and documents stay in Uber's system. You can reactivate anytime. Deletion is permanent and removes your account from Uber's platform entirely. Once deleted, you cannot recover your account or its history.

Most drivers deactivate rather than delete because deactivation is reversible and takes seconds. If you are certain you never want to drive for Uber again and want your data removed, you can request account deletion through support, though this process takes longer and cannot be undone.

What to do with your vehicle and insurance after deactivating

Once your account is deactivated, you no longer need commercial rideshare insurance for that vehicle. You can switch back to personal auto insurance, which is usually cheaper. Contact your insurance company and let them know you are no longer driving for Uber.

If you were using a vehicle leased or financed through Uber's vehicle program, check your agreement about what happens after deactivation. Some programs allow you to keep the vehicle under certain conditions, while others require you to return it or end the lease. Contact Uber's vehicle support team if you have questions about your specific arrangement.

Frequently Asked Questions

Will deactivating my account affect my ratings or reviews?

Your ratings and reviews remain part of your account history even after deactivation. If you reactivate, your rating will still be visible to passengers. Deactivation does not erase your driving history.

Can I deactivate my account if I have an active ride?

You can complete any active rides before deactivating, but you cannot deactivate while a ride is in progress. Finish the current ride, then deactivate your account. No new requests will come through after you deactivate.

How long does it take to reactivate my account?

Reactivation is usually when ready if your documents are still valid. If documents have expired, you will need to upload new ones, which can take a few hours to a few days for Uber to verify. Check the app to see which documents need renewal.

What if I forgot my password and cannot log into the driver app?

Tap "Forgot Password" on the login screen and follow the steps to reset it using your email address. If you do not have access to your email, contact Uber support through the website or call them directly to verify your identity and regain access to your account.

Can I deactivate my account if I have unpaid fees or disputes?

You can deactivate your account even if you have outstanding fees or disputes, but Uber may still pursue collection or resolve the dispute after deactivation. Contact support before deactivating if you have questions about pending charges or disputes.