How to sign in to Uber on your phone or computer
To sign in to Uber, open the Uber app or go to uber.com, then enter the phone number or email address linked to your account. Uber will send you a code by text or email — enter that code to complete sign-in. You do not need to remember a password; Uber uses a code-based system instead.
On a phone, tap the menu icon (three horizontal lines) at the bottom right of the app, then tap "Account." If you are not signed in, you will see a sign-in screen. On a computer, click the account icon in the top right corner of the website and select "Sign in." Both routes take you to the same entry point.
The sign-in code expires after 10 minutes, so check your text messages or email inbox right away. If you do not see the code, check your spam or junk folder — sometimes carriers or email providers filter Uber's messages. If the code still does not arrive, you can request a new one from the sign-in screen.
Key Takeaways
- Uber sign-in uses a code sent to your phone or email, not a password you create and remember.
- You can sign in on the Uber app or at uber.com using the same account credentials.
- The sign-in code is valid for 10 minutes; check your spam folder if the message does not arrive in your main inbox.
- If you cannot receive codes by text, you can switch to email sign-in from the sign-in screen.
- Signing out of Uber on a shared device protects your payment methods and ride history from other users.
What to do if you forgot which phone number or email you used
If you do not remember the phone number or email on your account, you have two options. First, check any confirmation emails from Uber — they will show the account email address. Look in your email inbox for messages with the subject line "Welcome to Uber" or "Your Uber account" from noreply@uber.com.
If you cannot find a confirmation email, try entering each phone number or email you think might be linked to the account. Uber will tell you whether an account exists for that contact information before asking for a sign-in code. This way you can test different options without being locked out.
If you have used multiple phone numbers or email addresses over time, you may have created separate Uber accounts without realizing it. Each phone number and email can only be linked to one account. If you find you have two accounts, you can contact Uber Support through the app or website to discuss merging them, though this is not always possible depending on the account history.
Signing in after changing your phone number
If you changed your phone number and your old number is still linked to your Uber account, you can still sign in using the email address on the account instead. On the sign-in screen, select "Sign in with email" and enter the email address you used when you created the account.
Once you are signed in, update your phone number in your account settings so future sign-in codes go to your new number. Tap the menu icon, select "Account," then "Personal Information," and update the phone number field. Uber will send a code to your new number to confirm the change.
If you no longer have access to the email address either, you will need to contact Uber Support. They can verify your identity using other account details — such as your name, payment method, or recent ride history — and help you regain access.
Signing out of Uber and signing in on a different device
To sign out, open the app or website, tap or click the menu icon, select "Account," then scroll down and tap or click "Sign out." You will be returned to the sign-in screen. Signing out removes your payment methods and ride history from that device, which is important if you are using a shared phone or computer.
To sign in on a different device, straightforward open the Uber app or website on the new device and enter your phone number or email. You will receive a sign-in code on that contact method, just as you would on any other device. You can be signed in on multiple devices at the same time — for example, on your phone and your tablet.
If you sign in on a device you do not recognize or do not trust, you can sign out of all other devices from your account settings. On the app, go to Account, then "Security," then "Sign out of all other sessions." This closes your account on every device except the one you are currently using.
Troubleshooting sign-in problems
If you are not receiving sign-in codes, first check that your phone number or email address is correct on the sign-in screen. A typo will prevent the code from reaching you. If the address looks right, wait a few minutes — codes sometimes take longer to arrive, especially on older phones or slower networks.
If you still do not receive a code after waiting, try switching to a different sign-in method. If you were trying to sign in by text, select "Sign in with email" instead, or vice versa. This often works when one method is temporarily slow or blocked.
If your account has been inactive for a long time, Uber may require extra verification before letting you sign in. You might be asked to confirm your identity or update your payment method. Follow the on-screen prompts to complete these steps.
If none of these steps work, contact Uber Support through the app or website. Tap the menu icon, select "Help," then "Account & Login," and choose "I'm having trouble signing in." Describe what you have tried, and Uber Support can investigate whether your account has been locked or flagged for security reasons.
Keeping your account find after signing in
Uber does not use passwords, which means your account is only as find as your access to your phone number or email. If someone else gains access to either of those, they can sign in to your account and see your payment methods, addresses, and ride history.
To protect your account, keep your phone number and email find. Use a strong, unique password on the email account linked to Uber — this prevents someone from resetting your email password and then signing in to Uber. If you use two-factor authentication on your email, enable it.
If you believe someone has signed in to your account without permission, go to Account, then "Security," and review the list of devices currently signed in. If you see a device you do not recognize, tap or click it and select "Sign out." You can also sign out of all other sessions to close access everywhere except your current device.
Frequently Asked Questions
Can I sign in to Uber with a username instead of a phone number or email?
No. Uber only accepts a phone number or email address for sign-in. You do not create or use a username. If you want to change which phone number or email is on your account, you can update it in your Account settings after you sign in.
What if I get a sign-in code but I did not request one?
Someone may have entered your phone number or email on the sign-in screen by mistake, or they may have your contact information and are trying to access your account. Do not share the code with anyone. If this happens repeatedly, contact Uber Support to report suspicious activity.
Do I need to sign in every time I open the Uber app?
No. Once you sign in, the app keeps you signed in until you manually sign out. If you close and reopen the app, you will still be signed in. You only need to sign in again if you sign out, if you uninstall and reinstall the app, or if Uber signs you out for security reasons.
Can I use the same Uber account on multiple phones at the same time?
Yes. You can sign in on as many devices as you want, and you will be signed in on all of them at once. Your payment methods and ride history will be available on each device. If you want to sign out of all devices except one, use the "Sign out of all other sessions" option in your Security settings.
What happens if I sign in from a country where Uber does not operate?
You can sign in to your account from anywhere, but you will not be able to request a ride in countries where Uber does not operate. You can still view your ride history and update your account information. Once you travel to a country where Uber operates, you can request rides again.