What login.uber.com does
login.uber.com is the web page where you sign into your Uber account using a computer or tablet. It is separate from the Uber app on your phone — this is the browser-based login for the website version of Uber.
When you go to login.uber.com, you enter your email address or phone number and your password. Uber then sends you a code to confirm it is really you, usually through a text message or email. Once you confirm that code, you can see your account, your ride history, your payment methods, and your account settings from any computer.
This login page is also where you go if you have forgotten your password or need to reset your account access.
Key Takeaways
- login.uber.com is the website login page; it is different from signing in through the Uber mobile app.
- You will need your email address or phone number and your password to sign in.
- Uber sends a confirmation code to your phone or email after you enter your password as a security step.
- If you forget your password, you can reset it from the login page using your email or phone number.
- Once signed in on the website, you can manage your payment methods, see your ride history, and change account settings.
Steps to sign in at login.uber.com
Open your web browser and go to login.uber.com. You will see a box asking for your email address or phone number. Type in whichever one you used when you created your Uber account.
Next, enter your password in the second box. Make sure the caps lock key is not on, because passwords are case-sensitive — uppercase and lowercase letters are different. Click the "Sign In" or "Continue" button.
Uber will send a confirmation code to your phone or email. This code is usually four to six digits. Check your text messages or your email inbox (including the spam folder) for this code. Type the code into the box that appears on the login page. Once you enter the correct code, you are signed in.
What to do if you forget your password
On the login.uber.com page, look for a link that says "Forgot your password?" or "Can't sign in?" Click that link. Uber will ask you to enter your email address or phone number.
After you enter your email or phone number, Uber sends you a password reset link to that email address or a code to that phone number. If you got a link, click it and follow the steps to create a new password. If you got a code, enter it on the page and then create a new password. Your new password should be something you have not used before and something only you know.
Two-factor authentication and security codes
After you enter your password, Uber may ask for an extra security step called two-factor authentication. This means Uber sends a code to your phone or email and asks you to type it in before you can sign in. This protects your account if someone else learns your password.
The code usually arrives within a few seconds. If you do not see it, check your spam or junk email folder. Some phone carriers delay text messages by a minute or two. If the code does not arrive after five minutes, you can ask Uber to send it again by clicking "Resend code" or a similar button on the page.
If you no longer have access to the phone number or email address where Uber sends codes, you will need to contact Uber support to regain access to your account. They can verify your identity using other information from your account.
Signing in on a shared or public computer
If you sign in to your Uber account on a computer that other people use — such as a library computer, a work computer, or a shared family device — do not check the box that says "Remember me" or "Keep me signed in." This prevents your account from staying open after you close the browser.
After you finish using your account, always click "Sign Out" or "Log Out" before you leave the computer. Do not just close the browser window. Closing the browser without signing out may leave your account accessible to the next person who uses that computer.
If you are on your own personal computer and you check "Remember me," Uber keeps you signed in the next time you visit login.uber.com. This is convenient, but it also means anyone with access to your computer can see your account. Only use this option on devices only you use.
Troubleshooting common login problems
If you see a message that says "Incorrect password," double-check that you typed it correctly. Passwords are case-sensitive, so "Password" is different from "password." If you are not sure what your password is, use the "Forgot your password?" link to reset it.
If you see a message that says "Account not found," make sure you are using the email address or phone number that is actually connected to your Uber account. Some people have more than one email address and forget which one they used to sign up. Try your other email addresses or phone numbers.
If the confirmation code does not arrive, wait a few minutes — text messages and emails can be slow. Check your spam folder. If you still do not see it, click "Resend code" on the login page. If codes keep failing to arrive, your phone number or email address may have changed since you created your account. Use the "Forgot your password?" option and have the reset link sent to an email address you can currently access.
If you see a message that says your account has been locked or suspended, contact Uber support. They can tell you why and what steps to take next.
Frequently Asked Questions
Is login.uber.com the same as the Uber app?
No. login.uber.com is the website version you use on a computer or tablet browser. The Uber app is a separate program you read to your phone. Both let you request rides and manage your account, but they are different ways to access Uber. You use the same email and password for both.
Can I sign in to Uber on multiple devices at the same time?
Yes. You can be signed in on your phone app, your tablet, and a computer at the same time. Uber does not limit how many devices you can use, but if you see sign-in activity you do not recognize, change your password right away.
What should I do if I think someone else signed into my account?
Change your password when ready by going to login.uber.com and clicking "Forgot your password?" Then check your ride history and payment methods to see if anything looks wrong. If you see rides you did not request or charges you do not recognize, contact Uber support and report the unauthorized activity.
Do I need to sign in every time I use Uber on my computer?
No. If you check the "Remember me" box when you sign in, Uber keeps you signed in on that computer. The next time you visit login.uber.com, you will already be signed in. If you uncheck that box, you will need to sign in each time.
Can I change my email address or phone number after I sign in?
Yes. Once you are signed in at login.uber.com, look for "Account Settings" or "Profile Settings." From there you can update your email address, phone number, and other account information. Uber may send a confirmation code to your new email or phone number to verify the change.