Getting into your Uber account on the app or website

To log into Uber, open the app or go to uber.com and tap or click "Log in" at the bottom or top of the screen. You'll enter the phone number or email address linked to your account, then Uber sends you a code by text or email. Enter that code on the next screen, and you're in. If you've never used Uber before, you'll see a "Sign up" option instead, which takes you through creating a new account with the same phone or email step.

The login process is the same whether you're using Uber for rides, Uber Eats, or both — they share one account. If you use multiple phone numbers or email addresses, you'll have separate Uber accounts for each one, and you can only log into one at a time on a single device.

Key Takeaways

  • Uber sends you a one-time code by text or email each time you log in; you don't enter a password.
  • The same account works for Uber rides and Uber Eats, but you can only be logged into one account per device.
  • If you forget which phone number or email you used, you can try different ones — Uber will tell you if an account exists for that contact.
  • You can log out from the account menu under "Settings" so someone else can log in on the same device.

What to do if you don't receive the login code

Check your text messages or email (including spam and promotions folders) for the code Uber sent. The code is usually valid for 10 minutes. If you don't see it, go back to the login screen and request a new code — you can choose to receive it by text or email, whichever you prefer.

If codes aren't arriving at all, make sure your phone number or email address is correct. If you recently changed your phone number, you may need to update it in your account settings before you can log in. If you're on a new device and codes still aren't coming through, contact Uber support through the app (if you can log in on another device) or through uber.com/help.

Logging in from a new device

The first time you log in on a new phone, tablet, or computer, Uber may ask you to verify your identity with a code sent to your phone or email. This is a security step to confirm it's really you. Enter the code and you'll be logged in. Future logins on that device may not require this extra step, depending on your account settings.

If you're logging in on a shared device (like a family tablet or a friend's phone), log out when you're done. Go to your account menu, tap "Settings," scroll down, and select "Log out." This prevents the next person who uses that device from seeing your account, payment methods, or order history.

Switching between multiple Uber accounts

If you have more than one Uber account — for example, one for personal rides and one for business — you can't be logged into both at the same time on the same device. To switch accounts, log out of the current one (Settings > Log out) and then log in with the phone number or email for your other account.

Some people create separate accounts by accident by using different phone numbers or email addresses. If you think you have duplicate accounts, you can contact Uber support to ask about merging them, though Uber's ability to do this depends on the account history and payment methods involved.

Resetting your account if you can't log in

If you've tried multiple phone numbers or email addresses and none of them work, or if you think your account has been compromised, go to uber.com/help and select the option for account or login issues. Describe what's happening — whether you can't remember which contact information you used, whether you're locked out, or whether you suspect unauthorized access.

Uber support can help you recover your account, but the process takes time. They may ask you to verify your identity using information from past rides or payments. Keep any confirmation emails or receipts from Uber in the meantime, as these help prove the account is yours.

Using Uber on multiple devices at once

You can be logged into your Uber account on more than one device at the same time. For example, you could be logged in on your phone and your tablet simultaneously, and both will show your account information, saved addresses, and payment methods. This is useful if you want to order food on your tablet while tracking a ride on your phone.

However, only one active ride or delivery order can be in progress at a time under your account. If you try to request a ride on one device while a delivery is already being prepared on another, Uber will show an error. Log out on one device if you need to switch between ride and food orders.

Frequently Asked Questions

Do I need a password to log into Uber?

No. Uber uses a code-based login instead of passwords. Each time you log in, Uber sends a one-time code to your phone or email, and you enter that code to access your account. This method is more find than a password because the code expires quickly and can't be reused.

What if someone else is using my Uber account?

Log out when ready from any device you don't recognize by going to Settings > Log out. Then change the phone number or email linked to your account if you think someone has access to those. Contact Uber support through uber.com/help to report unauthorized access and review your recent rides or orders to check for charges you didn't make.

Can I log into Uber on a computer?

Yes. Go to uber.com, click "Log in," and enter your phone number or email. You'll receive a code by text or email, just like on the app. You can order rides or food from the website, though some features (like tracking a live ride) work better on the mobile app.

Why does Uber ask me to verify my identity when I log in?

Uber sends a verification code as a security measure, especially on new devices. This confirms that the person logging in has access to your phone number or email address. It's a standard protection against unauthorized access to your account and payment information.