Where to find the Uber login page and what you need
The main Uber login page is at uber.com. You'll see a sign-in option in the top right corner of the website. Click it, and you'll be asked for either your email address or phone number — whichever one you used when you created your account.
You can also log in through the Uber mobile app on iPhone or Android. The login process is the same: enter your email or phone number, then your password or a verification code sent to you.
Before you try to log in, make sure you know which account type you're signing into. Uber has separate logins for riders (people requesting trips) and drivers (people providing rides). If you have both a rider and driver account, they use the same email or phone number but you may need to switch between them after logging in.
Key Takeaways
- Go to uber.com and click the sign-in button in the top right, or open the Uber app and tap the account icon.
- Enter the email address or phone number linked to your account, then your password or a code sent to your phone.
- If you forget your password, click "Forgot password?" on the login page and follow the reset instructions sent to your email.
- Two-factor authentication adds a security step by requiring a code from your phone or email each time you log in from a new device.
- If you're locked out or see an error message, check that your internet connection is working and try clearing your browser cache.
Password reset if you can't remember yours
On the Uber login page, look for the link that says "Forgot password?" Click it and enter the email address or phone number on your account. Uber will send you a link or code to reset your password.
If you use email, check your inbox and spam folder for a message from Uber. The reset link usually works for 24 hours. Click it, create a new password, and you'll be able to log in right away.
If you use a phone number instead of email, Uber will text you a code. Enter that code on the reset page, then create your new password. Make sure your new password is at least 6 characters long and includes a mix of letters and numbers if you want it to be harder to guess.
Two-factor authentication and security
Two-factor authentication is an extra security layer that requires you to confirm your identity in two ways. After you enter your password, Uber sends a code to your phone or email. You have to enter that code before you can access your account.
You can turn two-factor authentication on or off in your account settings under "Security." If you turn it on, you'll need that second code every time you log in from a device Uber doesn't recognize. This makes it much harder for someone else to access your account even if they know your password.
If you lose access to the phone number or email where Uber sends codes, contact Uber support through the app or website. They can help you regain access to your account by verifying your identity another way.
Troubleshooting login errors and locked accounts
If you see an error message when you try to log in, the most common causes are a typo in your email or phone number, an incorrect password, or a slow internet connection. Try logging in again, making sure you're typing your credentials exactly as they are on your account.
If you enter your password wrong several times in a row, Uber will temporarily lock your account to protect it from unauthorized access. Wait a few minutes, then try again. If the lock persists, use the "Forgot password?" option to reset your password, which will unlock your account.
If you're using a public or shared computer, clear your browser cache and cookies before logging in. Sometimes old login information stored on the device can cause conflicts. On most browsers, you can do this through Settings or Preferences under Privacy or History.
If none of these steps work, contact Uber support through the app or website. You can also visit help.uber.com and search for your specific error message — Uber's support pages often have solutions for common problems.
Logging in on different devices
You can log into your Uber account on as many devices as you want at the same time. Your rider account and driver account will stay in sync across all of them, so any changes you make on one device show up on the others.
If you log in on a new device and have two-factor authentication turned on, Uber will ask for a verification code. This is normal and is meant to prevent someone else from accessing your account. After you verify, that device will be recognized and you won't need the code every single time you log in from it.
If you sell a phone or give it to someone else, log out of your Uber account on that device before you hand it over. Go to your account settings, find the option to view active sessions or devices, and log out remotely if you can't access the phone itself.
Switching between rider and driver accounts
If you have both a rider account and a driver account under the same email or phone number, you can switch between them after you log in. In the app, tap your profile picture or account icon at the bottom or top of the screen. You'll see an option to switch accounts or view both accounts.
On the website at uber.com, click your profile picture in the top right corner. You should see a menu with options to switch between your accounts. Select the one you want to use.
Each account has its own settings, payment methods, and history. Changes you make in your rider account won't affect your driver account and vice versa. If you're having trouble switching, make sure you're fully logged in and that both accounts are active.
Frequently Asked Questions
What if I don't remember which email or phone number I used for my account?
Check your email inbox for messages from Uber — they usually come from noreply@uber.com. You can also check your phone bill or credit card statement to see if Uber charged you, which would confirm the phone number or email on file. If you still can't find it, contact Uber support and they can help you locate your account.
Can I log into Uber on a web browser instead of the app?
Yes. Go to uber.com, click the sign-in button, and log in with your email or phone number and password. The website works the same way as the app, though some features like requesting a ride may work better on the mobile app.
Is it safe to save my password in my browser?
It's safer not to, especially on a shared or public computer. If you use your own personal device that only you access, saving your password is more convenient and reasonably safe. On shared computers, always log out when you're done and don't let your browser save your password.
What should I do if someone else is using my Uber account?
Change your password when ready using the "Forgot password?" option on the login page. Then go to your account settings and review your active sessions or devices. Log out of any sessions you don't recognize. Turn on two-factor authentication if you haven't already, and contact Uber support to report the unauthorized access.
Why does Uber keep asking me to verify my identity when I log in?
This usually means two-factor authentication is turned on, or Uber detected a login from an unusual location or device. It's a security measure to protect your account. If you're logging in from a new device, you'll need to verify once. After that, the device will be recognized and you may not need to verify every time.