Where to log in and what you need
You log into your Uber driver account through the Uber Driver app on your phone or through the Uber Partner website on a computer. Both routes take you to the same account — your earnings, trip history, and vehicle information sync across them.
To log in, you need either the phone number or email address you registered with, plus your password. If you signed up with a phone number, you can log in with that number instead of an email. Uber will send a code to your phone or email to verify it is really you, especially if you are logging in from a new device or location.
You cannot log in with just your name or driver's license number. The account is tied to the contact information you provided when you first registered as a driver.
Key Takeaways
- Log in through the Uber Driver app on your phone or the Uber Partner website on a computer using your phone number or email and password.
- Uber sends a verification code to your phone or email when you log in from a new device, and you must enter that code to complete login.
- If you forget your password, use the "Forgot password?" link on the login screen to reset it through your email or phone number.
- Two-factor authentication adds a security layer by requiring a code from your phone each time you log in, and you can turn it on in your account settings.
- If your account is locked or you cannot receive verification codes, contact Uber Support through the app or website for help.
Logging in on your phone with the Uber Driver app
read the Uber Driver app from the Apple App Store or Google Play Store. Open the app and tap "Log in" at the bottom of the screen. Enter the phone number or email address linked to your account, then tap "Next."
Uber sends a six-digit code to your phone via text message or to your email, depending on which contact method you used to sign up. Enter that code in the app within the time shown on screen — codes usually expire after 10 minutes. Tap "Verify" and you are logged in.
If you do not receive the code, check your spam or junk folder for the email, or wait a few seconds and request a new code. The app will let you request a new code after a short delay.
Logging in on a computer through the Uber Partner website
Go to partners.uber.com in your web browser. Click "Log in" in the top right corner. Enter your phone number or email address and click "Next."
Uber sends a verification code to your phone or email. Enter it on the website and click "Verify." You are then logged into your driver account on the computer.
The computer login works the same way as the phone app — you always need that verification code. This is a security step Uber uses to make sure no one else is accessing your account.
What to do if you forget your password
On the login screen of either the app or website, click or tap "Forgot password?" below the password field. Enter your phone number or email address. Uber sends a code to that contact method.
Enter the code, then create a new password. Your new password must be at least eight characters long and should include uppercase letters, lowercase letters, numbers, and symbols to be strong. Write it down somewhere safe or use a password manager so you do not forget it again.
After you reset your password, log in with your new one. Your old password no longer works.
Setting up two-factor authentication for extra security
Two-factor authentication means Uber requires a code from your phone every time you log in, even if someone knows your password. This protects your account from being hacked.
To turn it on, log into your account, go to "Account" or "Settings," and look for "Security" or "Two-factor authentication." Follow the prompts to link your phone number. From then on, you will receive a code each time you log in, and you must enter it before you can access your account.
You can turn two-factor authentication off the same way, but Uber recommends leaving it on. If you lose access to the phone number linked to two-factor authentication, contact Uber Support to remove it and set up a new one.
Troubleshooting login problems
If the verification code does not arrive, check that your phone number or email address in your Uber account is correct. Go to your account settings and confirm the contact information matches what you are using to log in. If it does not match, update it and try logging in again.
If you are locked out of your account or see a message saying your account is suspended, you cannot log in until the issue is resolved. Contact Uber Support through the app by tapping the menu icon and selecting "Help," or go to the Uber Partner website and click "Help" at the bottom. Describe what you see on screen and what you were doing when the problem started.
If you are trying to log in from a country different from where you registered, Uber may block the login as a security measure. Contact Uber Support to confirm your identity and unlock your account for that location.
Logging out of your account
To log out on the app, tap the menu icon (three horizontal lines), scroll down, and tap "Log out." On the website, click your profile icon in the top right, then click "Log out."
Logging out removes your account information from that device. The next time you open the app or website, you will need to log in again with your phone number or email and password. Log out if you are using a shared device or a computer that is not yours.
Frequently Asked Questions
Can I log in with my driver's license number or Social Security number?
No. Uber only accepts the phone number or email address you registered with. If you cannot remember which one you used, contact Uber Support with your name and driver's license number, and they can tell you which contact method is on file.
What if I changed my phone number after I signed up?
Log in with your email address instead, then go to your account settings and update your phone number. After that, you can log in with either your old email or your new phone number.
How long does the verification code stay valid?
Verification codes expire after about 10 minutes. If yours expires, tap "Resend code" on the login screen and Uber will send you a new one. You can request a new code multiple times.
Is it safe to log in on a public computer?
It is safer to log in on your own device. If you must use a public computer, log out when you are done and do not save your password. Never check the "Remember me" box on a shared device.
What happens if someone else logs into my account?
They can see your earnings, trip history, and payment information. If you think someone has accessed your account, change your password when ready and turn on two-factor authentication. Contact Uber Support to review your account activity and report any unauthorized trips.