What new user promo codes do and how to use them
Uber Eats offers promo codes to new users that reduce the cost of your first order or orders. These codes typically give you a discount on food, drinks, or delivery fees — the exact amount depends on which code you enter and which restaurant you order from. You enter the code in the Uber Eats app or website before you pay, and the discount applies to that order.
The code must be entered before checkout. Open the Uber Eats app, add items to your cart, and look for a field that says "Promo code" or "Add promo code" near the payment section. Type or paste the code there, and the app will show you the discount amount if the code is valid for your order. If the code does not work, the app will tell you why — usually because it has expired, because you do not meet the requirements, or because the code does not work with the restaurant or items you selected.
Promo codes are not the same as Uber Eats Pass, which is a paid membership. A promo code is a one-time or limited-time discount code. Uber Eats Pass is a subscription you pay for monthly to get ongoing discounts and free delivery on many orders.
Key Takeaways
- New user promo codes are entered in the app or website at checkout and reduce the cost of your first order or first few orders.
- The discount amount and which restaurants accept the code vary by promo code and by your location.
- Codes expire on a set date, and Uber Eats will tell you in the app if a code is no longer valid.
- You must be a new user to the Uber Eats account to use a new user promo code; codes do not work on existing accounts.
Where to find current promo codes
Uber Eats publishes promo codes on its own website and app. When you open the Uber Eats app for the first time or log in to a new account, you may see a banner or pop-up offering a code. You can also look in the "Account" or "Promotions" section of the app to see codes available to you.
Promo codes also appear in emails Uber Eats sends to new users. If you signed up for an Uber Eats account, check your email inbox and spam folder for messages from Uber with a subject line about a discount or welcome offer. These emails often include a code you can copy and paste into the app.
Third-party websites and deal forums sometimes post Uber Eats promo codes, but you should verify that the code is current before you rely on it. Codes expire, and a code posted weeks ago may no longer work. The safest source is the Uber Eats app or website itself, where you can see the expiration date and any restrictions before you enter it.
Requirements and restrictions for new user codes
To use a new user promo code, you must have a new Uber Eats account — one that has not placed an order before. If you have already ordered from Uber Eats, even if it was years ago, a new user code will not work on that account. You cannot use a new user code on an existing account, even if you create a new account with a different email address or phone number linked to the same person.
Most new user codes have a minimum order amount. For example, a code might require you to spend at least $15 before the discount applies. If your order is below that minimum, the code will not work. The app will show you the minimum when you enter the code.
Some codes work only at certain restaurants or only on certain types of food. A code might say "Valid at participating restaurants" or "Valid on orders over $15 at select merchants." This means the code does not work everywhere — you have to order from a restaurant that accepts it. The app will show you which restaurants accept the code you entered.
Codes also have an expiration date. After that date, the code stops working. Uber Eats shows the expiration date in the app when you look at available codes, so you know how long you have to use it.
How discounts are applied to your order
When you enter a valid promo code, Uber Eats calculates the discount and shows it as a line item in your order summary. You will see the original subtotal, the promo code discount as a negative amount, any taxes, and the delivery fee (if applicable). The final total is what you pay after the discount is subtracted.
The discount is applied before you complete payment. You can see the final amount you will be charged before you confirm the order, so there are no surprises. If you change your order after entering the code — for example, if you add or remove items — the app recalculates whether the code still works. If your new total falls below the minimum order amount, the code may stop working.
Discounts from promo codes cannot be combined with other discounts or promotions on the same order. If you have both a promo code and an Uber Eats Pass membership, the app will use whichever gives you the bigger discount, but not both at once.
What happens if a promo code does not work
If you enter a code and the app says it is invalid, check the following: First, make sure you typed the code correctly, including capital letters, numbers, and any hyphens. Promo codes are case-sensitive, so "WELCOME20" is different from "welcome20". Second, check that the code has not expired. Third, confirm that your order meets the minimum amount and includes restaurants that accept the code.
If the code still does not work after you check these things, the code may have reached its limit. Some promo codes are only good for a certain number of uses, and once that limit is reached, no one else can use the code. You can try a different code, or you can contact Uber Eats support through the app to ask about other codes available to your account.
If you believe a code should work but does not, you can report the issue in the Uber Eats app. Open the menu, go to "Help," and select the option to report a problem with a promo code. Describe what happened, and Uber Eats support will investigate.
Difference between promo codes and other Uber Eats discounts
Uber Eats offers several ways to save money, and they work differently. A promo code is a one-time code you enter at checkout that gives you a discount on a single order or a few orders. A promo code for a referral is a code you share with friends; when they use your code to sign up and place their first order, you both get a discount. An Uber Eats Pass is a monthly subscription that gives you free delivery and discounts at many restaurants, but you pay a monthly fee for it.
You can use a new user promo code once (or a limited number of times, depending on the code). After that, the code stops working on your account. Referral codes work differently — you can share your referral code with as many people as you want, and you get a reward each time someone uses it. Uber Eats Pass is ongoing as long as you keep paying the monthly fee.
Some promotions are automatic and do not require a code. For example, Uber Eats may offer free delivery on orders over a certain amount during a specific time period. These promotions appear in the app without you having to enter anything, and they explore to all users in your area who meet the requirements.
Frequently Asked Questions
Can I use a new user promo code if I have ordered from Uber before?
No. New user codes only work on accounts that have never placed an order. If your account has any order history, even from years ago, a new user code will not work. You cannot create a new account to use a new user code if you are the same person — Uber Eats links accounts by phone number and payment method.
What if I enter a promo code and my order total goes below the minimum?
The code will stop working. Most promo codes require a minimum order amount before discount. If you remove items and your total falls below that minimum, the app will remove the discount. You can add items back to reach the minimum, or you can remove the code and place the order without it.
Can I use multiple promo codes on one order?
No. You can only enter one promo code per order. If you have multiple codes, you have to choose which one to use. The app will not let you stack codes or combine them.
How long does a promo code last?
Expiration dates vary. Some codes last a few weeks, others a few months. The Uber Eats app shows the expiration date when you view available codes. After the expiration date passes, the code stops working, even if you have not used it yet.
Do I have to pay a fee to use a promo code?
No. Promo codes are free to use. You only enter the code at checkout, and the discount is applied. There is no separate charge or membership fee required to use a one-time promo code.