Your delivery address is the location where Uber Eats sends your order

When you open Uber Eats and search for restaurants, the app shows you what's available at the address you've entered. This address determines which restaurants can deliver to you, how long delivery takes, and what the delivery fee will be. You can add multiple addresses to your account — home, work, a friend's place — and switch between them before you place an order.

The address you enter must be specific enough for a driver to find it. A street number and name are the minimum. If you live in an apartment, condo, or office building, adding the unit number, floor, or building name helps the driver locate you faster and reduces the chance your order gets left at the wrong entrance.

Key Takeaways

  • Your delivery address controls which restaurants show up in your search results and what delivery fees you pay.
  • You can save multiple addresses in your Uber Eats account and pick a different one each time you order.
  • Adding apartment numbers, building names, or gate codes in the address field or delivery notes prevents drivers from leaving your order at the wrong location.
  • If you enter an address outside a restaurant's delivery zone, that restaurant will not appear in your search results.
  • You can change your address at any point before you confirm payment, but not after the driver has been assigned.

How to add a new address to your account

Open the Uber Eats app and tap the account icon in the bottom right corner. Select "Saved Places" or "Addresses" — the exact label varies by phone type and app version. Tap the plus sign or "Add Address" button. Type in your street address, including the number and street name. If you have an apartment or unit number, add it on the same line or on a second line, depending on what the form shows.

After you enter the address, the app will show you a map with a pin marking the location. Check that the pin is in the right spot — sometimes the app places it in the middle of a building or on the wrong side of the street. If the pin is wrong, you can drag it to the correct location. Once the location looks right, give the address a label like "Home," "Work," or "Mom's House" so you can find it quickly next time.

Tap "Save" or "Confirm." The address is now stored in your account. You do not have to use it right away — it will stay there until you delete it.

Changing your address before you place an order

When you are browsing restaurants, your current address appears near the top of the screen, usually above the search bar. Tap on it to see your saved addresses and pick a different one. The restaurant list will update to show only places that deliver to the new address. If no restaurants deliver to that address, the app will tell you so.

You can also enter a one-time address without saving it. Tap the address field and type in a new location. The app will search for restaurants at that spot. If you think you will order from that address again, save it before you place the order — it is easier than typing it in every time.

Adding details that help the driver find you

The street address alone is not always enough. If you live in a large apartment complex, a multi-unit building, or behind a gate, add those details so the driver knows exactly where to go. You have two places to put this information: the address field itself and the "Delivery Instructions" box that appears when you are checking out.

In the address field, you can add your apartment number, suite number, or building name on a second line. For example: "123 Main Street, Apt 4B" or "456 Oak Avenue, Building C." In the Delivery Instructions box, you can write more detailed directions: "Gate code is 1234," "Ring the buzzer for Unit 5," "Leave at the side entrance," or "Call when you arrive." Drivers read these notes before they ring your doorbell, so be specific and keep them short.

If your building has a lobby or front desk, you can ask the driver to leave the order there instead of trying to find your unit. Write this in the Delivery Instructions: "Please leave with the front desk" or "Leave in the lobby." Some drivers will do this; others will not. If it is important, call or message the driver after they pick up the order to confirm.

What happens if your address is outside a delivery zone

Restaurants on Uber Eats set their own delivery zones — the areas where they will send drivers. If your address is outside a restaurant's zone, that restaurant will not show up when you search. This is not a problem with your address; it means the restaurant does not deliver that far.

You can still see which restaurants deliver to you by looking at the address field. If you want to order from a restaurant that does not deliver to your address, you have a few options: order from a different restaurant, pick up the order yourself if the restaurant allows it, or try a different delivery app. Some restaurants use multiple apps, and one app might show them as delivering to your location even if another does not.

Changing your address after you have placed an order

Once you have confirmed payment and the order is being prepared, you cannot change the delivery address through the app. If you need to change it, contact Uber Eats support right away — tap the order in your app, scroll down, and select "Help." Explain that you need to change the address and why. Support can sometimes make the change if the driver has not picked up the order yet, but there is no may provide.

If the driver has already picked up your order, you cannot change the address. The order will be delivered to the address you entered when you placed it. This is why it is important to double-check your address before you tap "Confirm Order."

Fixing a wrong address you entered by mistake

If you realize you entered the wrong address after you have placed the order, contact Uber Eats support when ready. The sooner you report the mistake, the better the chance support can redirect the driver. Tap the order, scroll to the bottom, and select "Help." Choose "Wrong Address" or "Delivery Issue" and explain what happened.

Support will try to reach the driver and ask them to deliver to the correct address instead. If the driver has already left the restaurant, this might not be possible. If the order is delivered to the wrong address and you cannot retrieve it, contact support again and ask about a refund or replacement order.

Frequently Asked Questions

Can I change my address while the driver is on the way?

No. Once a driver has been assigned to your order, you cannot change the address in the app. Contact Uber Eats support when ready and explain the situation. They may be able to reach the driver by phone and ask them to go to a different location, but this is not may provide and depends on how far the driver has already traveled.

What if I enter an address and the map pin is in the wrong place?

Drag the pin to the correct location on the map before you save the address. If the pin keeps moving back to the wrong spot, try entering the address in a different format — for example, use the full zip code, or add a nearby landmark. You can also delete the address and re-enter it from scratch.

Do I have to save my home address, or can I enter a different address each time?

You do not have to save anything. You can enter a one-time address every time you order without saving it to your account. Saving addresses just makes it faster to reorder from the same location — you tap the saved address instead of typing it in again.

Will the driver call or text me when they arrive?

Most drivers will knock on your door or ring the buzzer. Some will call or text, especially if they cannot find the entrance or need you to come downstairs. Make sure your phone number in the Uber Eats app is correct so the driver can reach you if needed.

Can I use a P.O. box or a business address as my delivery address?

Uber Eats requires a physical street address where a driver can hand over your order in person. P.O. boxes do not work because drivers cannot access them. Business addresses work if someone is there to receive the order during delivery hours. If you want food delivered to your workplace, enter the building address and add your office number and any gate or security codes in the delivery instructions.