Uber Eats provides or requires specific equipment for delivery work

Uber Eats does not give you a delivery bag for free. You must either buy your own insulated bag that meets Uber's size and material requirements, or purchase one directly from Uber through their equipment store. The bag keeps food at the right temperature during delivery and is required before you can start accepting orders on the platform.

Uber's official bags are designed to fit their specifications exactly, but third-party bags work if they meet the same standards. The choice between buying from Uber or elsewhere depends on cost, durability, and whether you want a bag customized with Uber branding.

Key Takeaways

  • You must own an insulated delivery bag before Uber Eats will let you accept orders; the platform does not provide one.
  • Uber sells official bags through their equipment store, or you can buy a third-party insulated bag that meets their size and material requirements.
  • Official Uber bags typically cost between $15 and $50 depending on size and style, while comparable third-party bags range widely in price.
  • The bag must be large enough to fit standard restaurant containers and maintain temperature during delivery, which is why a regular backpack does not work.

Buying a bag directly from Uber

Uber's equipment store offers branded delivery bags in different sizes and styles. You access this store through the Uber Eats app under the "Account" or "Earnings" section, where you will see an "Equipment" or "Shop" link. The exact location varies by region and app version.

Official Uber bags are made from insulated material designed to keep hot food hot and cold food cold. They come with shoulder straps or handles and are sized to fit standard takeout containers. Prices vary by location and bag type, but Uber typically offers options at multiple price points.

When you order through Uber's store, the bag ships to your address. Delivery times depend on your location and current shipping volume. Some regions offer faster shipping than others.

Using a third-party insulated bag instead

You do not have to buy from Uber. Any insulated delivery bag that meets their requirements will work. Uber's requirements are: the bag must be insulated, large enough to hold standard restaurant containers, and in good condition with no tears or damage.

Third-party bags are sold on Amazon, eBay, restaurant supply websites, and other retailers. Many delivery drivers use generic insulated bags designed for food delivery, which cost anywhere from $10 to $100 depending on brand and quality. Some bags have multiple compartments to separate hot and cold items, which can be useful but is not required by Uber.

When you use a third-party bag, Uber may ask you to confirm it meets their standards. You typically do this by uploading a photo through the app. If the bag looks damaged or too small, Uber may reject it and ask you to use a different one.

What happens if you do not have a bag

Uber Eats will not let you accept delivery orders until you have added a bag to your account. When you first sign up as a delivery driver, the app will prompt you to either buy a bag from Uber or confirm that you own a third-party bag that meets their requirements.

If you skip this step, you will see an error message when you try to go online and accept orders. The app will direct you back to the equipment section until you complete the bag requirement.

Replacing or upgrading your bag

If your bag gets damaged or worn out, you can buy a replacement through Uber's equipment store or purchase a new third-party bag. You update your bag information in the app by uploading a new photo or selecting a new option from Uber's store.

Some drivers buy multiple bags so they can wash one while using another, or keep a backup in case one tears during a shift. This is optional but common among drivers who work frequently.

Deductions and tax considerations

The cost of your delivery bag may be deductible as a business expense on your taxes if you are filing as self-employed. Keep your receipt from Uber or the third-party retailer. The IRS allows deductions for equipment and supplies you buy to do your work, but you should consult a tax professional about what applies to your situation.

Uber does not withhold taxes or provide tax documents for equipment purchases. You are responsible for tracking these costs yourself if you want to claim them.

Frequently Asked Questions

Can I use a regular backpack or cooler instead of a delivery bag?

No. Uber requires an insulated bag designed for food delivery. A regular backpack does not keep food at safe temperatures, and a cooler is too large and impractical for walking or biking deliveries. The bag must be specifically made for this purpose.

Do I have to buy Uber's official bag or can I use any insulated bag?

You can use any insulated bag that meets Uber's size and material requirements. You do not have to buy from Uber. Many drivers use third-party bags from other retailers and save money doing so.

What if Uber rejects the bag I want to use?

If Uber says your bag does not meet their requirements, you will need to use a different one. Common reasons for rejection are visible damage, tears, or a size that is too small. You can upload a photo of a different bag and try again, or purchase one from Uber's store.

How long does it take to get a bag from Uber's store?

Shipping times vary by location. Most orders arrive within one to two weeks, but some regions have faster or slower delivery. Check the estimated delivery date when you place your order in the app.

Can I return or exchange a bag I bought from Uber?

Return and exchange policies vary by region and the specific bag. Check Uber's equipment store page or contact Uber support through the app to learn the policy in your area before you buy.