Chick-fil-A is available on Uber Eats in most U.S. markets, but not all locations participate
You can order Chick-fil-A through the Uber Eats app or website in many cities, but availability depends on whether your local Chick-fil-A restaurant has partnered with Uber Eats. Not every Chick-fil-A location uses the service — some restaurants choose to handle delivery through their own app or not offer delivery at all. The fastest way to know if your nearest Chick-fil-A is on Uber Eats is to open the app, enter your address, and search for the restaurant by name.
When a Chick-fil-A location does use Uber Eats, you see the full menu, current hours, and delivery fees specific to that restaurant. Delivery times typically range from 30 to 45 minutes depending on distance and order volume. You pay through the Uber Eats app, and the driver picks up your order from the restaurant and brings it to you.
Key Takeaways
- Not all Chick-fil-A locations deliver through Uber Eats — search your address in the app to see which restaurants near you participate.
- Chick-fil-A is closed on Sundays, so Uber Eats will not show delivery as an option on that day even if the restaurant normally uses the service.
- Delivery fees, service fees, and small order minimums vary by location and are shown before you complete your order.
- You can track your driver in real time once the restaurant confirms your order, just like any other Uber Eats delivery.
How to find and order from Chick-fil-A on Uber Eats
Open the Uber Eats app or go to ubereats.com and enter your delivery address. Tap the search bar and type "Chick-fil-A" to see which locations near you are currently taking orders. If no results appear, it means no participating Chick-fil-A restaurants serve your area through Uber Eats.
Once you find a location, tap it to see the menu. Browse categories like sandwiches, sides, drinks, and desserts. Add items to your cart, review any special instructions or modifications, and proceed to checkout. You will see the subtotal, any applicable service fees, delivery fees, and taxes before you confirm payment. Most locations have a small order minimum, typically around $15 to $20.
After you place the order, the restaurant receives it and begins preparing your food. You will see a confirmation screen with an estimated delivery time. The driver is assigned once the restaurant marks the order as ready, and you can track their location on the map in the app.
Delivery fees and pricing differences
Ordering through Uber Eats costs more than ordering directly at the restaurant or through Chick-fil-A's own app. The difference comes from three separate charges: the delivery fee (paid to the driver), the Uber Eats service fee (a percentage of your order), and sometimes a small order fee if your subtotal falls below the restaurant's minimum.
Delivery fees vary by location and distance — a delivery from a Chick-fil-A two miles away might cost $2 to $4, while one from five miles away could be $5 to $8 or more. Service fees are typically 15% to 30% of your subtotal. These fees are shown in the app before you pay, so you know the total cost before confirming.
Chick-fil-A promotions and coupons from the restaurant's own app do not transfer to Uber Eats orders. However, Uber Eats sometimes runs its own promotions on Chick-fil-A orders, such as discounts on first orders or percentage-off deals during certain hours. Check the Uber Eats app for current offers in your area.
Why some Chick-fil-A locations do not use Uber Eats
Individual Chick-fil-A franchisees decide whether to partner with Uber Eats, DoorDash, Grubhub, or other delivery services. Some restaurants choose to use only their own app to keep delivery fees lower and maintain direct customer relationships. Others may not have the kitchen capacity or staffing to handle third-party delivery orders alongside in-restaurant and drive-through traffic.
A few Chick-fil-A locations do not offer delivery at all, preferring to focus on dine-in and drive-through service. If you do not see a Chick-fil-A in your Uber Eats search results, call the restaurant directly to ask whether they use any delivery service, or check their website or the Chick-fil-A app to see what options they offer.
What to do if your order is late or incorrect
If your order does not arrive within the estimated time window, open the Uber Eats app and tap the order. You will see the driver's location and can contact them directly through the app's messaging feature. If the driver appears to be stuck or going the wrong direction, message them to confirm your address.
If your food arrives cold, incomplete, or wrong, tap the order in your Uber Eats history and select "Report an issue." Describe what went wrong — for example, "Missing fries" or "Sandwich was cold." Uber Eats will review your report and may issue a refund or credit to your account. Take a photo of the problem if you can, as it helps support staff process your claim faster.
For issues with the restaurant's preparation — such as a sandwich made incorrectly — Uber Eats typically handles the refund rather than asking you to contact Chick-fil-A directly. The restaurant receives feedback about the mistake through Uber Eats' system.
Chick-fil-A's Sunday closure and holiday hours
Chick-fil-A is closed every Sunday, so Uber Eats will not show delivery as an option on Sundays even if the restaurant normally participates in the service. If you search on a Sunday, the restaurant will appear as "Closed" in the app.
Holiday hours vary by location. Some Chick-fil-A restaurants close on Thanksgiving, Christmas, or other holidays, while others may have reduced hours. Check the restaurant's hours in the Uber Eats app before placing an order, or call the location directly if you are unsure.
Frequently Asked Questions
Can I use my Chick-fil-A app rewards or gift card on Uber Eats?
No. Chick-fil-A app rewards and gift cards do not work on Uber Eats orders. You must pay through the Uber Eats app using a credit card, debit card, or other payment method linked to your Uber account. If you want to use Chick-fil-A rewards, order directly through the Chick-fil-A app or visit the restaurant in person.
What if my local Chick-fil-A is not on Uber Eats?
Check the Chick-fil-A app or website to see if that location offers delivery through another service like DoorDash or Grubhub, or if they have their own delivery option. You can also call the restaurant to ask what delivery services they use. Some locations only accept orders through their own app or at the drive-through.
Do delivery times change during busy hours?
Yes. During lunch and dinner rushes, both the restaurant's preparation time and the driver's availability affect how long delivery takes. Estimated times shown in the app account for current demand, so ordering during off-peak hours (mid-afternoon or late evening) usually results in faster delivery.
Can I modify my order after placing it?
If the restaurant has not started preparing your order, you can cancel through the Uber Eats app and place a new order with the changes you want. Once the restaurant begins cooking, cancellation may not be possible, and you may be charged a cancellation fee. Contact Uber Eats support when ready if you need to make changes.
Is the menu on Uber Eats the same as in the restaurant?
The menu is usually the same, but some items may be unavailable on Uber Eats if the restaurant is out of stock or if certain items do not travel well. The app shows what is currently available for delivery at that specific location.