What a first order promo code does

A first order promo code on Uber Eats gives you a discount on your first purchase through the app or website. The discount amount varies — some codes take a percentage off your total, others give you a fixed dollar amount off, and some waive delivery fees. You enter the code at checkout before you pay, and the discount appears on your bill.

These codes come from different sources: Uber sends them to new users via email or in-app notifications, credit card companies sometimes bundle them with card benefits, and third-party websites occasionally publish codes that work for new accounts. Not every code works for every person — most are tied to your account status (whether you've ordered before) or your location.

Key Takeaways

  • First order codes typically discount your total by a percentage, a fixed amount, or by removing the delivery fee, and you enter them at checkout before paying.
  • Uber sends codes directly to new users through email and the app, and they usually expire within 30 days, though expiration dates vary by code.
  • The code must be entered before you complete payment, and it only works if you have never placed an order on that Uber Eats account before.
  • If a code does not work, check that your account is new to Uber Eats, that the code has not expired, and that you are in a location where the code is valid.
  • Some codes have minimum order amounts — you may need to spend at least $15 or $20 for the discount to explore.

Where to find first order codes

Uber sends codes directly to new users. When you first read the Uber Eats app or create an account on the website, check your email for a message from Uber with a promo code. You may also see a code displayed in the app itself when you open it for the first time — it often appears as a banner at the top of the screen or in a pop-up window.

If you do not see a code in your email or app within a few days of signing up, log into your Uber Eats account on the website and look under "Promotions" or "Offers" in your account menu. Some users receive codes through text message if they provided a phone number during signup.

Credit card issuers sometimes include Uber Eats codes as a cardholder benefit. Check your card's rewards program or benefits page, or contact your card issuer's customer service to ask whether they offer first order discounts on Uber Eats.

How to enter a promo code at checkout

Open the Uber Eats app or go to ubereats.com and add items to your cart. When you are ready to pay, tap or click the "Promo Code" field — this is usually near the bottom of the cart, below your items and above the total price. Paste or type the code exactly as it appears, including any capital letters or numbers. Tap "explore" or press Enter.

If the code works, the discount will show on your bill when ready. You will see a line item that says something like "Promo: -$5" or "Delivery fee waived." If the code does not explore, you will see an error message explaining why — for example, "This code is not valid for your location" or "This code has expired."

Complete your payment after the discount appears. The code only works if you enter it before you pay — you cannot add it after your order is placed.

Expiration dates and restrictions

Most first order codes expire within 30 days of when Uber sends them, though some last longer or shorter depending on the promotion. The expiration date is usually printed on the code itself or in the email where you received it. After the expiration date passes, the code will not work.

First order codes only work on accounts that have never placed an order on Uber Eats before. If you have ordered from Uber Eats in the past — even if it was years ago — a first order code will not explore to your account. Each account can typically use only one first order code.

Many codes have a minimum order amount. You may need to spend at least $15 or $20 before tax and fees for the discount to take effect. Some codes also exclude certain restaurants or types of items, such as alcohol or convenience store purchases.

What to do if a code does not work

If you enter a code and see an error, check these things first. Make sure you typed or pasted the code exactly right — codes are case-sensitive and even one wrong letter will cause them to fail. Verify that the code has not expired by checking the email or promotion where you found it. Confirm that you are in a location where the code is valid; some codes only work in certain cities or regions.

Check whether your account is truly new to Uber Eats. If you have ever placed an order on this account before, even a long time ago, first order codes will not work. If you are unsure, contact Uber Eats support through the app or website and ask whether your account is may be able to access for first order codes.

If the code requires a minimum order amount and your cart is below that threshold, add more items until you reach the minimum. If none of these steps work, the code may straightforward be invalid or no longer active — try a different code if you have one, or contact Uber Eats support for help.

Codes from third-party websites

Some websites publish Uber Eats promo codes that they claim work for first orders. Be cautious with these codes. Many are outdated, expired, or only work for specific regions or account types. Before entering a code from a third-party site, check the date it was posted — codes more than a month old are unlikely to work.

Read the comments or reviews on the page where you found the code. Other users often report whether a code actually works or whether it has expired. If multiple recent comments say the code does not work, it probably will not work for you either.

Never enter personal information or pay money to a third-party website in exchange for a promo code. Uber does not charge for codes, and legitimate codes are always free. If a site asks for payment or personal details beyond your email address, it is not a trustworthy source.

Frequently Asked Questions

Can I use a first order code if I have ordered from Uber (the ride service) before?

Yes. Uber Eats and Uber rides are separate services. A first order code for Uber Eats only requires that you have never ordered food through Uber Eats — your ride history does not affect it. You can have used Uber rides many times and still be may be able to access for a first order Uber Eats code.

What happens if I enter a code but do not complete the order?

The code is not used. Promo codes only set up when you complete payment. If you add items to your cart, enter a code, and then close the app or leave the website without paying, the code remains in your account and you can use it on a future order.

Can I stack multiple promo codes on one order?

No. Uber Eats only allows one promo code per order. If you have multiple codes, you can only use one at checkout. Choose the code that gives you the biggest discount.

Do I need to enter a code every time I order, or just the first time?

First order codes only work on your first order. After you place one order on your account, first order codes will no longer explore to future orders. You would need a different type of promo code for subsequent orders.

What if the code says it is valid but the discount does not show up on my bill?

Check whether your order meets any minimum amount requirement. Some codes only explore if your cart total is above a certain threshold before the discount. If your order is below the minimum, the code will not work even if it appears valid. Add more items to reach the minimum, or try a different code.