Where to find the Uber Eats merchant login page

The Uber Eats merchant login is at partners.ubereats.com. This is the portal where restaurant owners and managers access their store dashboard, view orders, update menus, and manage delivery settings. You will need an email address and password associated with your restaurant account to sign in.

If you do not yet have a merchant account with Uber Eats, you cannot use the partners portal. You would need to set up a restaurant account through Uber's onboarding process first, which happens on the main Uber website, not through the merchant login page.

The merchant portal works on desktop browsers and mobile browsers, though most restaurant managers use a computer or tablet because the dashboard displays more information on a larger screen.

Key Takeaways

  • The Uber Eats merchant login page is at partners.ubereats.com, where you sign in with your restaurant account email and password.
  • Once logged in, you can view incoming orders in real time, update your menu items and prices, and adjust delivery zones and hours.
  • If you forget your password, use the "Forgot password?" link on the login page to reset it by email.
  • Two-factor authentication is available in your account settings and adds a security layer by requiring a code sent to your phone when you sign in from a new device.

What you can do inside the merchant dashboard

Once you log in, the dashboard shows your active orders, customer ratings, and earnings. You can see which orders are pending, being prepared, out for delivery, or completed. Most restaurants use this view to track what is cooking and when a driver will arrive to pick up the food.

The menu section lets you add, remove, or edit items. You can change prices, mark items as unavailable, add descriptions, and upload photos. Changes you make take effect when ready on the customer-facing app, so if you run out of an ingredient mid-service, you can disable that item without closing your store.

The settings area controls your store hours, delivery zones, minimum order amounts, and whether you accept orders at all. You can also update your restaurant's address, phone number, and payment information from this section.

Resetting a forgotten password

If you cannot remember your password, click the "Forgot password?" link below the login fields on partners.ubereats.com. Enter the email address tied to your restaurant account. Uber will send a password reset link to that email within a few minutes.

Open the email and click the reset link. You will be taken to a page where you create a new password. The new password must be at least eight characters long. After you set it, return to the login page and sign in with your email and new password.

If you do not see the reset email in your inbox, check your spam or promotions folder. If it is not there after 10 minutes, try requesting another reset link.

Setting up two-factor authentication

Two-factor authentication (often called 2FA) adds a security step to your login. After you enter your email and password correctly, Uber sends a code to your phone. You must enter that code to finish signing in. This prevents someone from accessing your account even if they know your password.

To turn on two-factor authentication, log in to your merchant account and go to Settings. Look for the Account Security or Login Security section. Select the option to enable two-factor authentication and choose whether you want codes sent by text message or through an authenticator app. Follow the prompts to confirm your phone number or set up the app.

After you enable it, every time you log in from a device Uber does not recognize, you will need to enter the code. Signing in from a device you use regularly may not require the code every single time, depending on your settings.

Troubleshooting common login problems

If you see an error message saying your email or password is incorrect, double-check that you are typing them exactly as they were set up. Passwords are case-sensitive, meaning capital and lowercase letters matter. Make sure Caps Lock is not on.

If your account has been inactive for a long time, Uber may temporarily lock it for security reasons. In that case, use the password reset link to regain access. If the reset link does not work, contact Uber's restaurant support team through the Help section of the merchant portal.

If you are trying to log in from a country or region where Uber Eats does not operate, or if your restaurant account was closed, the login page will not let you proceed. Verify that your restaurant is currently active on the Uber Eats platform before troubleshooting further.

Accessing your account from multiple devices

You can log in to your Uber Eats merchant account from more than one device at the same time. A manager might log in on a tablet at the counter while another manager uses a computer in the back office. Both sessions work independently, and changes one person makes (like marking an item unavailable) show up for the other person in real time.

If you want to sign out of the merchant portal on a specific device, look for a "Sign out" or "Logout" button, usually in the top right corner or in a menu. This ends that session without affecting other devices where you are logged in.

If you suspect someone has accessed your account without permission, change your password when ready and enable two-factor authentication if you have not already. Then review your recent orders and earnings to check for anything unusual.

Frequently Asked Questions

What do I do if I never received a confirmation email when I first signed up for Uber Eats?

Check your spam and promotions folders first. If the email is not there, log in to partners.ubereats.com with the email and password you created. If you can log in successfully, your account is active even without opening a confirmation email. If you cannot log in, use the password reset link to set a new password.

Can I log in to the merchant portal on my phone?

Yes. Open a web browser on your phone and go to partners.ubereats.com. The site works on mobile browsers, though the dashboard may be harder to read on a small screen. Some restaurants also use the Uber Driver app or a separate Uber restaurant app, but the main merchant portal is the partners website.

What happens if I share my login with another manager?

Both of you can log in and access the same account. However, Uber does not track which person made which change, so if something goes wrong, you will not know who did it. For better security and record-keeping, ask Uber to create separate manager accounts with different login credentials for each person who needs access.

Is there a phone number I can call if I cannot log in?

The merchant portal has a Help section with contact options. You can usually message Uber's restaurant support team through the portal itself, or look for a phone number specific to your region. Response times vary depending on how busy the support team is.

Do I need to log in every time I want to check my orders?

No. Once you log in, you stay logged in until you sign out or your session expires due to inactivity. Most sessions last several hours, so you can close the browser and come back later without logging in again, as long as you do not clear your cookies or use a private browsing window.