How promo codes work on your first Uber Eats order
A promo code is a text string that you enter at checkout to reduce the cost of your order. Uber Eats promo codes typically give you a discount on your first order — often a percentage off or a fixed dollar amount off — though the exact discount depends on the code itself and your location.
When you place your first order through the Uber Eats app or website, you'll see a field labeled "Promo code" or "Add promo code" near the payment section. You type the code there, and if it's valid for your account and location, the discount appears before you pay. The code must be entered before you complete the purchase — you cannot add it afterward.
Promo codes come from different sources: Uber itself sends them via email or push notification, credit card companies sometimes offer them to cardholders, and third-party websites occasionally publish codes. Not every code works everywhere, and codes have expiration dates. If a code doesn't work, the app will tell you why — usually that it's expired, not valid in your area, or already used on your account.
Key Takeaways
- Enter your promo code in the "Promo code" field at checkout, before you complete payment.
- Codes typically work only on your first order and only in certain cities or regions.
- If a code doesn't work, check whether it has expired or whether you've already used it on this account.
- Uber sends promo codes to new users via email and push notification, and you can also find codes from credit card issuers or promotional partners.
Where to find promo codes for first orders
Uber Eats often sends a promo code to your email or phone when you first create an account. Check your email inbox and spam folder for a message from Uber with the subject line mentioning a discount or offer. If you have the Uber Eats app installed, you may also see a code in a push notification or in the app's "Promotions" or "Offers" section.
Credit card companies sometimes partner with Uber Eats to offer cardholders a discount on their first order. If you have a card from Chase, American Express, Capital One, or another major issuer, log into your card's rewards portal or mobile app and search for "Uber Eats" — you may find a code there. These codes are usually limited to cardholders and have specific terms.
Some third-party deal websites publish Uber Eats promo codes, though you should verify that any code you find is current before entering it. Codes shared on social media or deal forums may be expired or region-specific. The safest source is always your own email or the official Uber Eats app.
Step-by-step: entering a promo code at checkout
Open the Uber Eats app or go to ubereats.com in your browser. Search for a restaurant, add items to your cart, and proceed to checkout. You'll see a summary of your order with the subtotal, delivery fee, and taxes.
Look for a field that says "Promo code," "Add promo code," or "Have a promo code?" — the exact wording varies slightly depending on whether you're on the app or website. Tap or click that field and type your code exactly as it appears, including any capital letters or numbers. Spaces and typos will cause the code to fail.
After you enter the code, the app or website will validate it. If it's valid, the discount will appear on your order summary when ready — you'll see the new total reflected before you pay. If the code doesn't work, an error message will explain why. Once the discount is applied, complete your payment as normal.
Why a promo code might not work
The most common reason a code fails is that it has expired. Promo codes have end dates, and Uber Eats will not accept them after that date. Check the email or source where you found the code to see if an expiration date is listed.
A code may also be location-specific. Uber Eats operates in different cities and regions, and a code that works in New York might not work in Los Angeles. If you're traveling or recently moved, try entering your delivery address to see which restaurants are available in your area — if Uber Eats doesn't serve your location, no code will work there.
Some codes are one-time use per account. If you've already used a code on this Uber Eats account, you cannot use it again, even if it's still within the expiration date. The app will tell you "This code has already been used on your account" if this is the case.
Finally, a code may have minimum order requirements. Some promo codes only work if your order total (before the discount) meets a certain amount — for example, $15 or $25. If your order is below that threshold, the code won't explore. Check the terms of the code if they're visible, or try adding more items to your cart.
Stacking discounts and other limitations
You can typically use only one promo code per order. Uber Eats does not allow you to combine multiple codes on a single purchase. If you have multiple codes available, choose the one that gives you the biggest discount and save the others for future orders.
Promo codes usually cannot be combined with other promotions, such as Uber Eats Pass membership discounts or restaurant-specific deals. If you're an Uber Eats Pass member, the app will show you which discount is larger and explore that one automatically. You don't have to choose — the system handles it.
Some codes exclude certain restaurants, delivery methods, or order types. For example, a code might not work on alcohol orders, pickup orders, or restaurants that are part of a specific promotion. The app will tell you if a code cannot be applied to your specific order.
What happens after you use a promo code
Once your order is placed with a promo code, the discount is final. You'll see the reduced amount on your receipt and in your order history within the Uber Eats app. The discount is applied to your payment method at the time of purchase — you won't receive a refund or credit later.
If your order is canceled before the restaurant accepts it, the promo code discount is typically refunded along with the rest of your payment. However, if the restaurant has already started preparing your food, the refund policy may differ. Check your account's order history to see the status of any refund.
After you use a first-order promo code, you may receive offers for subsequent orders. Uber Eats sometimes sends discount codes to returning customers as an incentive to order again. These codes work the same way — enter them at checkout before you pay.
Frequently Asked Questions
Can I use a promo code if I've ordered from Uber Eats before?
Most first-order promo codes are restricted to new accounts only. If you've placed even one order on your account, a first-order code will not work. However, Uber Eats sends other promo codes to returning customers, so check your email and the app's Promotions section for codes that don't have the "first order" restriction.
What if I enter the code wrong?
The app will show an error message when ready after you type the code. Check that you've entered it exactly as written — codes are case-sensitive and spaces matter. If you're copying and pasting from an email, make sure you didn't accidentally include extra spaces at the beginning or end.
Can I use someone else's promo code?
Yes, you can use a promo code that someone else received, as long as the code itself is not tied to a specific account. Codes sent via email or published publicly are usually transferable. However, some credit card-specific codes may only work for that cardholder — the app will tell you if a code is not valid for your account.
Do promo codes work on delivery fees?
It depends on the code. Some codes discount your food subtotal, while others discount the entire order including delivery fees and taxes. The app will show you exactly what the code covers before you complete your purchase, so you'll know the final price before you pay.
How long does a promo code discount take to appear?
The discount appears when ready at checkout, as soon as you enter a valid code. You'll see the new total on your order summary before you submit payment. There's no waiting period — the savings are applied right away.