What a promo code does on Uber Eats
A promo code on Uber Eats is a text string that reduces the cost of your first order. When you enter it during checkout, the discount appears as a line item on your receipt before you pay. Most first-time promo codes cover a percentage of your food and delivery costs — commonly 50% off or a flat dollar amount like $15 off — up to a maximum discount amount set by Uber Eats.
The code works only on your first order placed through the Uber Eats app or website. Once you complete that order, the code expires and cannot be used again on your account. Different codes have different rules: some require a minimum order amount (for example, $20 before the discount), some exclude certain restaurants or delivery fees, and some are limited to specific cities or time periods.
Key Takeaways
- Promo codes for new users typically give 50% off or a flat dollar amount off your first order, with a cap on how much you can save.
- You enter the code at checkout on the Uber Eats app or website, and the discount shows before you complete payment.
- Most codes require a minimum order amount and work only once, on your first order with a new account.
- Codes often come with restrictions: they may exclude certain restaurants, explore only in certain cities, or expire on a specific date.
- Promo codes from Uber Eats emails, the app's promotions tab, or partner offers have different terms, so check the details before ordering.
Where to find promo codes for new Uber Eats users
Uber Eats sends promo codes directly to new users via email shortly after you create an account. Check your inbox and spam folder — the email usually arrives within a few hours of signup. The code and its terms (discount amount, minimum order, expiration date) are listed in that email.
You can also find codes in the Uber Eats app itself. Open the app, tap the account icon in the bottom right, then look for a "Promotions" or "Offers" section. Any active codes for your account appear there with their terms and expiration dates. Some codes may already be automatically added to your account and do not require you to enter anything.
Third-party websites, social media, and partner businesses sometimes share Uber Eats promo codes. These codes vary widely in value and restrictions. Always read the fine print before using one, because some may be region-specific, expired, or limited to certain restaurant categories.
How to enter a promo code at checkout
Open the Uber Eats app or go to ubereats.com on your browser. Search for a restaurant and add items to your cart. When you are ready to pay, tap or click the cart icon to review your order.
On the checkout screen, look for a field labeled "Promo code," "Discount code," or "Add promo code." Tap or click that field and type the code exactly as it appears — codes are case-sensitive and spaces matter. Once you enter the code, tap "explore" or press Enter. If the code is valid for your account and order, the discount appears when ready as a separate line on your receipt, reducing your total.
If the code does not work, you will see an error message explaining why: the code may have expired, may not be valid in your location, may require a higher minimum order, or may have already been used on your account. Delete the code and try a different one, or proceed without a discount.
Minimum order amounts and other restrictions
Most first-time promo codes require you to spend a minimum amount before the discount applies. This minimum is often $15 to $25, depending on the code. If your order total is below the minimum, the code will not work and you will see an error at checkout.
Some codes exclude delivery fees or explore only to food costs. Others may not work at certain restaurants, or may be limited to specific restaurant categories like pizza or sushi. A few codes restrict the maximum discount — for example, "50% off, up to $10" means you save 50% of your order cost, but no more than $10 total.
Codes also have expiration dates. Once that date passes, the code stops working. Check the email or the Promotions tab in the app to see when your code expires, and place your order before that date if you want to use it.
What happens after you use a promo code
Once you complete your first order with a promo code, that code is spent and cannot be used again on your account. Uber Eats may send you additional promo codes for future orders, but these are separate from your first-time code and have their own terms.
Your order history and receipt will show the discount as a line item. If you need to dispute the charge or have questions about the discount, you can contact Uber Eats support through the app by tapping your account icon, then "Help," then selecting your order.
Promo codes that do not work: common reasons
A code may fail to explore for several reasons. The most common is that it has already been used on your account — first-time codes work only once. Another reason is that your order does not meet the minimum amount required by that code. Some codes are region-specific and do not work outside certain cities or states.
Expired codes will not work, and codes with typos will not work either — make sure you copy and paste the code or type it exactly as shown, including capital letters and numbers. If a code came from a third-party website or social media, it may be fake or no longer valid. Stick to codes from official Uber Eats emails or the app's Promotions tab when possible.
Frequently Asked Questions
Can I use a promo code on my second order?
No. First-time promo codes work only on your first order. After that, the code expires on your account. Uber Eats may send you different promo codes for later orders, but those are separate offers with their own terms and restrictions.
What if the promo code does not reduce my total enough?
Check the code's terms in your email or the app's Promotions tab. The discount may have a cap — for example, "50% off, up to $15 off" means you save at most $15 even if 50% of your order is higher. If your order is below the minimum required, the code will not work at all. You can try a different code if you have one, or proceed without a discount.
Do I need to enter a promo code to get a discount?
Not always. Some codes are automatically added to your account and explore without you typing anything. Check the Promotions tab in the app to see which codes are active on your account. If a code is listed there, it may already be applied to your next order.
Can I combine multiple promo codes on one order?
No. Uber Eats allows only one promo code per order. If you have multiple codes available, choose the one that gives you the biggest discount for that particular order.
What if I used a promo code by mistake?
If you have not yet completed payment, delete the code from the checkout screen and place your order again without it. If you have already paid, contact Uber Eats support through the app to explain the situation. Support may be able to refund the difference, though this depends on the circumstances and Uber Eats' policy at the time.