What Uber Eats promotions are and where they show up
Uber Eats promotions are discounts, credits, or special offers that reduce what you pay for food orders. They appear in your Uber Eats app as banners at the top of the home screen, as tags on individual restaurant listings, or as push notifications sent to your phone. Some promotions are available to all users in your area; others are sent only to you based on your order history or how long it has been since you last ordered.
The most common types are percentage discounts (like 20% off your order), fixed dollar amounts off (like $5 off orders over $15), free delivery, or credits toward a future order. Promotions usually have an expiration date and may require a minimum order amount to use them. You do not have to do anything to "unlock" a promotion — if you see it in your app, you can use it by tapping it before you check out.
Key Takeaways
- Promotions appear in your Uber Eats app as banners, restaurant tags, or notifications, and most have an expiration date and minimum order requirement.
- You can see all active promotions by opening the app and looking at the home screen, or by checking your account settings under "Promotions" or "Offers".
- Some promotions are sent to specific users based on how often they order or how long since their last order, while others are available to everyone in your area.
- Promotions stack with some discounts (like restaurant coupons) but not with others (like Uber Eats Pass membership discounts), depending on the restaurant and promotion type.
- If you do not see promotions in your app, check that notifications are turned on, that your location is set correctly, and that your account is in good standing.
Where to find active promotions in your app
Open the Uber Eats app and look at the home screen. Near the top, you will usually see a carousel or banner section showing current promotions — these are the ones available to you right now. Tap any promotion to see its details: the discount amount, the expiration date, which restaurants it works at, and any minimum order requirement.
You can also find promotions by going to your account menu (usually the person icon at the bottom right), then looking for a section called "Promotions," "Offers," or "My Offers." This page shows all promotions currently sent to you, including ones you have not used yet and ones that are about to expire. Some promotions are tied to specific restaurants, so you may also see them when you open that restaurant's menu.
How to use a promotion when you order
Once you have selected your food and are ready to check out, the app will show you which promotions you can use on that order. Tap the one you want, and the discount will be applied to your total before you pay. The app will show you the new total with the discount included.
If you do not see a promotion you expected, it may be because your order does not meet the minimum amount, the restaurant does not participate in that promotion, or the promotion has expired. Check the promotion's details to see what the rules are. If a promotion should work but is not showing up, try closing the app completely and opening it again.
Why you see some promotions and not others
Uber Eats sends different promotions to different users based on several factors. If you have not ordered in a while, you may receive a "welcome back" promotion to encourage you to order again. If you order frequently from certain restaurants or types of food, you may see promotions for those restaurants. New users sometimes receive a first-order discount.
Promotions also vary by location. A promotion available in one city may not be available in another, and promotions can change week to week. Uber Eats also runs promotions tied to specific events, holidays, or restaurant partnerships, which are available to all users in participating areas during the promotion period.
Stacking promotions with other discounts
Whether you can use a promotion together with another discount depends on the type of discount and the restaurant. Many Uber Eats promotions can be combined with restaurant coupons or discounts that the restaurant itself offers. However, Uber Eats promotions usually cannot be stacked with Uber Eats Pass membership benefits — if you are a Pass member, the app will show you which discount is better and explore that one automatically.
Some restaurants have their own promotions or coupons that may or may not work with Uber Eats promotions. The app will tell you during checkout whether the discounts can be combined. If you are unsure, you can contact the restaurant directly or check the promotion's terms before you place your order.
What to do if you are not seeing promotions
If promotions are not showing up in your app, start by checking your notification settings. Go to your phone's settings, find Uber Eats, and make sure notifications are turned on — promotions are often sent as notifications, and if you have them disabled, you may miss offers. Also check that your location services are on and set to your actual location, because promotions are location-based.
Next, make sure your Uber Eats account is in good standing. If you have unpaid orders or account issues, Uber Eats may not send you promotions. Try logging out of the app completely, closing it, and logging back in. If you still do not see any promotions after a few days, you can contact Uber Eats support through the app by going to your account menu and selecting "Help."
Frequently Asked Questions
Can I use a promotion code that someone else sent me?
Promotion codes sent to other users are usually tied to their account and cannot be used on yours. However, some promotions are public codes that Uber Eats shares on social media or through partners — those codes work for anyone who enters them. Check the promotion's details to see if it is a personal offer or a public code.
What happens if a promotion expires before I use it?
Once a promotion expires, you cannot use it. The app will remove it from your offers list. If you see a promotion expiring soon and want to use it, place your order before the expiration date and time shown in the app.
Do I need to enter a promo code, or does the app explore promotions automatically?
Most Uber Eats promotions are applied automatically — you just tap the one you want during checkout and it is added to your order. Some older or special promotions may require you to enter a code, but the app will prompt you to do so if needed.
Why did a promotion disappear from my app?
Promotions expire and are removed from your account once the expiration date passes. They may also disappear if you have already used them (some promotions are one-time only) or if they were tied to a specific event or time period that has ended.
Can I get a promotion if I order through the website instead of the app?
Promotions work on both the Uber Eats app and the website, though the promotions shown may differ slightly. Check the website's home page or your account section to see which promotions are available there.