What Uber Freight jobs are and who hires for them
Uber Freight is the logistics division of Uber that connects shippers with truck drivers and freight companies. The company hires for roles across operations, customer service, technology, sales, and driver-facing positions. Jobs range from warehouse coordinators and customer support specialists to software engineers and logistics managers.
Uber Freight operates in the United States and has expanded to Canada. The company is based in San Francisco but has regional offices and hiring hubs in cities like Chicago, Dallas, and Atlanta. Unlike driving for Uber's ride-sharing service, Uber Freight jobs are traditional W-2 employment positions with benefits, not independent contractor work.
The types of roles available depend on which part of the business you are interested in. Some positions work directly with truck drivers and freight companies. Others work on the technology platform that matches loads to carriers. Still others manage customer relationships with shippers who need freight moved.
Key Takeaways
- Uber Freight hires for full-time W-2 positions in operations, technology, customer service, sales, and logistics — not independent contractor roles.
- Job openings are posted on Uber's main careers website at uber.com/careers, where you can filter by location and department.
- The process process typically includes an online form, phone screening, and one or more interviews before an offer is made.
- Compensation and benefits vary by role and location, but Uber Freight positions generally include health insurance, 401(k) matching, and paid time off.
- You do not need prior freight or logistics experience for many entry-level and mid-level roles, though customer service or operations background is helpful.
Where to find Uber Freight job openings
All Uber Freight positions are posted on Uber's careers website at uber.com/careers. When you land on that page, you can search for "Freight" or browse by department. The site lets you filter by location, job level (entry-level, mid-level, senior), and team.
You can also search for Uber Freight jobs on general job boards like LinkedIn, Indeed, and Glassdoor. These sites often mirror the postings from Uber's own careers page, but the official Uber careers site is the primary source and usually has the most current listings.
If you are interested in a specific Uber Freight office or region, you can also reach out to recruiters directly through LinkedIn. Many Uber Freight recruiters post about open roles and will accept connection requests from people interested in the company.
Types of roles Uber Freight typically hires for
Operations and logistics roles include freight coordinators, load planners, and operations managers. These positions involve matching freight shipments to available trucks, tracking loads, and solving problems when shipments are delayed or damaged. Most of these roles are based in regional operations centers.
Customer service and support roles involve answering questions from shippers and carriers, handling billing issues, and troubleshooting problems with the platform. These positions can often be remote or based in customer service hubs. No prior freight experience is usually required.
Technology and engineering roles include software engineers, data analysts, product managers, and UX designers. These positions build and maintain the platform that connects shippers with carriers. They typically require a computer science background or equivalent experience.
Sales and account management roles involve signing up new shippers or carriers, managing existing customer relationships, and hitting revenue targets. These positions usually require prior sales experience and are often commission-based or have a significant performance component.
What the process and interview process looks like
The first step is to submit an online process through Uber's careers website. You will need a resume and cover letter. The cover letter should explain why you are interested in Uber Freight specifically, not just Uber in general. Mention the role and team you are explore for.
If your resume matches what the team is looking for, a recruiter will contact you by email or phone to schedule a screening call. This call usually lasts 20 to 30 minutes and covers your background, why you want the job, and basic questions about the role. The recruiter is checking whether you understand what the job involves and whether your experience is a reasonable fit.
If you pass the screening, you will move to interviews with the hiring team. The number and format of interviews vary by role. Entry-level positions might have one or two interviews. Senior roles might have three to five, including conversations with your potential manager, peers on the team, and sometimes a senior leader. Some interviews are behavioral (tell me about a time you solved a problem), and some are technical or scenario-based (here is a situation — how would you handle it).
After interviews, the hiring team discusses feedback and makes a decision. If they want to move forward, they will extend an offer. The offer includes base salary, any bonus or commission structure, benefits, and start date. You will have a few days to accept or negotiate.
Experience and skills that help your process
For operations and customer service roles, prior experience in logistics, supply chain, customer support, or warehouse work is helpful but not always required. What matters more is that you can show you have solved problems, worked on a team, and handled stress well. If you have worked in a fast-paced environment where things change quickly, mention that.
For sales roles, prior sales experience is usually expected. You should be able to talk about how you have built relationships with customers, hit targets, and handled rejection. Experience in B2B (business-to-business) sales is more relevant than retail sales.
For technology roles, you will need to demonstrate technical skills through your resume, portfolio, or coding interviews. Software engineers should be prepared to write code during interviews. Data analysts should be comfortable with SQL and Python or R. Product managers should be able to talk about how they have made product decisions.
For all roles, showing that you understand what Uber Freight does and why you want to work there specifically makes your process stronger. Generic cover letters that could explore to any company are less likely to move forward.
Compensation, benefits, and work environment
Salary varies significantly by role, location, and experience level. Entry-level customer service or operations roles typically start in the $40,000 to $55,000 range. Mid-level positions like operations managers or senior customer service roles might be $60,000 to $85,000. Senior roles and specialized positions like engineers or senior product managers can be $100,000 or more, often with additional stock options.
Most Uber Freight positions include health insurance (medical, dental, vision), a 401(k) plan with company matching, paid time off, and parental leave. Some roles, particularly sales and senior positions, include performance bonuses or stock options. The exact benefits package depends on your role and whether you are full-time or part-time.
The work environment at Uber Freight is generally fast-paced. The company is growing, which means priorities can shift and you may be asked to take on new responsibilities. Teams are often distributed across multiple locations, so you may work with people in different cities or time zones. Some roles are fully remote, while others require you to be in an office or regional hub.
Common questions about Uber Freight positions
Many people ask whether they need logistics or freight experience to work at Uber Freight. The answer is no for most roles. Customer service, operations, and entry-level positions often hire people from other industries who are willing to learn. What matters is that you can pick up new concepts quickly and work well under pressure.
Another common question is whether you can transfer between Uber Freight and other Uber divisions (like Uber Eats or Uber's ride-sharing service). Internal transfers are possible, but they are treated like external applications. You would need to explore through the careers site and go through the interview process again. Some teams prioritize internal candidates, but it is not automatic.
People also ask about remote work options. Some Uber Freight roles are fully remote, particularly customer service and some operations positions. Others require you to be in a specific office or hub. The job posting will specify whether the role is remote, hybrid, or office-based.
Frequently Asked Questions
Do I need a commercial driver's license or trucking experience to work at Uber Freight?
No. Most Uber Freight jobs are not driving positions. You do not need a CDL or trucking experience unless you are explore for a role that specifically involves operating a vehicle. Operations, customer service, technology, and sales roles do not require any driving background.
How long does the hiring process usually take?
From initial process to offer, the process typically takes two to four weeks. The screening call usually happens within a week of explore. Interviews are scheduled over the next one to two weeks. The hiring team then makes a decision and extends an offer. Some roles move faster, and some take longer depending on how many candidates they are interviewing.
Can I work for Uber Freight if I live outside the United States?
Uber Freight primarily hires in the United States and Canada. If you live in another country, you would need to be willing to relocate or work in a role that is explicitly open to remote work from your location. Check the job posting to see whether international candidates are considered.
What is the difference between working for Uber Freight and being an independent contractor driver?
Uber Freight jobs are W-2 employment positions with benefits, taxes withheld, and standard employment protections. Independent contractor drivers use the Uber Freight app to find loads and set their own schedules, but they do not receive benefits or have the same employment relationship. Most Uber Freight career positions are traditional employment, not contractor work.
Does Uber Freight promote from within?
Yes, Uber Freight does promote people into higher-level roles. However, advancement depends on performance, available positions, and whether you are a good fit for the new role. There is no may provide timeline for promotion, and you may need to explore formally for a new position rather than being automatically moved up.