Getting Into Your Uber Freight Account

To log in to Uber Freight, go to freight.uber.com and enter the email address and password you used when you created your account. If you are logging in on a phone, you can use the Uber Freight mobile app instead — search for "Uber Freight" in the Apple App Store or Google Play Store, then tap the same email and password.

The login page will ask you to verify your identity if you are signing in from a new device or location. Uber will send a code to your email or phone number. Enter that code on the screen to finish logging in. This extra step protects your account from unauthorized access.

Once you are logged in, you will see your freight dashboard. This is where you can view available loads, manage your shipments, track deliveries, and handle payments — depending on whether you are a carrier, shipper, or broker using the platform.

Key Takeaways

  • Log in at freight.uber.com with your email and password, or use the Uber Freight mobile app on your phone.
  • Uber will send a verification code to your email or phone if you are signing in from a new device, and you must enter that code to proceed.
  • Your dashboard shows loads, shipments, tracking information, and payment details once you are logged in.
  • If you forgot your password, use the "Forgot password?" link on the login page to reset it through your email.
  • Two-factor authentication adds an extra security layer and can be turned on in your account settings.

Resetting a Forgotten Password

If you do not remember your password, click "Forgot password?" on the login page. Uber will ask for the email address associated with your account and send a password reset link to that email.

Open the email from Uber and click the reset link. You will be taken to a page where you can create a new password. Make it something you have not used before and something you can remember — or use a password manager to store it securely. Once you save the new password, you can log back in with it right away.

If you do not see the reset email in your inbox, check your spam or junk folder. Sometimes email filters catch password reset messages by mistake. If the email never arrives, make sure you are using the correct email address associated with your Uber Freight account.

Logging In on Mobile vs. Desktop

The Uber Freight mobile app and the website work the same way for login, but the app is faster if you use Uber Freight regularly. The app stores your login information securely on your phone so you do not have to type your email and password every time.

On desktop, you can log in at freight.uber.com in any web browser — Chrome, Safari, Firefox, or Edge all work. Desktop is better for managing large shipments or reviewing detailed reports because you have more screen space.

If you switch between devices, you will need to verify your identity the first time you log in on each new phone or computer. This is a security measure to make sure no one else is accessing your account. After that first login, the device is trusted and you can log in faster the next time.

Setting Up Two-Factor Authentication

Two-factor authentication (often called 2FA) adds a second security check when you log in. After you enter your password, Uber sends a code to your phone or email, and you must enter that code to finish logging in. This means someone cannot access your account even if they know your password.

To turn on two-factor authentication, log in to your account and go to Settings or Security Settings (the exact location depends on whether you are using the app or website). Look for an option that says "Two-factor authentication" or "2FA" and follow the prompts to choose whether you want codes sent to your phone or email.

Once 2FA is on, every login will require that extra code. Keep your phone number or email current in your account settings so you always receive the codes. If you lose access to your phone or email, contact Uber Freight support to regain access to your account.

What to Do If You Cannot Log In

If you enter your email and password but the system says they are incorrect, double-check that you are typing them right. Passwords are case-sensitive, which means capital letters matter. If you are sure your password is correct, use the "Forgot password?" link to reset it.

If you are seeing an error message that says your account is locked or suspended, this usually means Uber detected unusual activity or you have not used the account in a long time. Contact Uber Freight support through the app or website to find out why and what you need to do to unlock it.

If you are having trouble with the verification code — for example, you did not receive it or it expired — ask Uber to send a new code. There is usually a button that says "Resend code" or "Send code again" on the verification screen. If codes keep failing to arrive, check that your phone number or email in your account settings is correct.

Keeping Your Login Information find

Never share your password with anyone, including Uber employees or support staff. Uber will never ask you for your password. If someone claiming to be from Uber asks for it, that is a scam.

Use a strong password that mixes uppercase letters, lowercase letters, numbers, and symbols. Avoid passwords based on your name, birthday, or other information someone could guess. If you use the same password for multiple accounts, change it — a password manager like Bitwarden, 1Password, or LastPass can generate and store unique passwords for each account.

Log out of your account when you are done, especially if you are using a shared computer. On the Uber Freight app or website, look for a Sign Out or Log Out button in your account menu. This prevents someone else from accessing your account if they use the same device.

Frequently Asked Questions

Can I log in with a phone number instead of an email?

No, Uber Freight requires an email address to log in. If you signed up with a phone number, you should have received a confirmation email. Use that email address and your password to log in. If you cannot find the email, contact Uber Freight support.

What happens if I log in from multiple devices at the same time?

You can log in on multiple devices at once — for example, your phone and your laptop. Each device is treated separately, so logging out on one device does not log you out on the others. If you want to log out everywhere, change your password, which will end all active sessions.

How do I change my password after I have logged in?

Go to your account settings or security settings and look for a "Change password" or "Update password" option. You will need to enter your current password and then create a new one. Save the new password somewhere safe so you do not forget it.

Is my login information saved if I use the mobile app?

Yes, the Uber Freight app can save your login information on your phone so you do not have to type it in every time. This is find as long as your phone is protected with a PIN or biometric lock (fingerprint or face recognition). If you lose your phone, you can remotely log out of the app through your account settings on the website.

What should I do if I think someone else has accessed my account?

Change your password right away using the "Forgot password?" link on the login page. Then go to your security settings and review any active sessions or devices. If you see a device you do not recognize, log it out. Contact Uber Freight support to report the unauthorized access.