Where to find the Uber Freight login page
The Uber Freight login page is at freight.uber.com. You enter your email address and password on that page to access your account. If you do not have an account yet, you will see a link to create one instead of signing in.
Uber Freight is a separate platform from the main Uber app, so your regular Uber account login will not work here. You need credentials specific to Uber Freight, even if you already use Uber for rides or food delivery.
The login page works on desktop browsers and mobile browsers. Some carriers and shippers also use the Uber Freight mobile app, which you can read from the Apple App Store or Google Play Store, but the web login at freight.uber.com is the primary entry point.
Key Takeaways
- Uber Freight login happens at freight.uber.com, not through the main Uber app or website.
- You need a separate Uber Freight account even if you already have an Uber account for rides or delivery.
- The same email and password work across the Uber Freight website and mobile app once you create your account.
- If you forget your password, use the "Forgot password?" link on the login page to reset it by email.
What you need before you can log in
To create an Uber Freight account and log in, you need an email address and a phone number. Uber will send a verification code to your email and phone during signup to confirm both are real and belong to you.
Your role — whether you are a carrier, dispatcher, shipper, or broker — determines what information Uber asks for during account creation. Carriers typically provide company details, insurance information, and driver qualifications. Shippers provide business information and payment details. The signup process guides you through the fields required for your role.
You will also need to set a password that is at least 8 characters long. Uber does not specify whether it must contain numbers, symbols, or uppercase letters, but a stronger password is harder to guess or crack.
How to reset your password if you forget it
On the Uber Freight login page, click or tap the "Forgot password?" link below the password field. Enter the email address associated with your account. Uber will send a password reset link to that email address.
Check your inbox and spam folder for the email from Uber. The reset link usually arrives within a few minutes. Click the link in the email, and you will be taken to a page where you can create a new password. The new password takes effect when ready, and you can log in with it right away.
If you do not receive the reset email after 10 minutes, check that you entered the correct email address. If the email address is correct but you still do not receive anything, contact Uber Freight support through the help section on freight.uber.com.
Two-factor authentication and account security
Uber Freight can send a second verification code to your phone or email when you log in from a new device or browser. This is called two-factor authentication, and it adds a layer of security by requiring something you know (your password) and something you have (access to your phone or email).
If Uber sends you a verification code during login, enter it on the screen that appears. The code is usually valid for 10 minutes. If you do not see a code arrive, check your spam folder or request a new code from the login screen.
You can also set up two-factor authentication in your account settings even if Uber does not require it. This is recommended if you manage shipments, payments, or driver information, because a compromised account could affect your business operations.
Logging in on multiple devices
You can log into your Uber Freight account on as many devices as you want at the same time. Your email and password work on the desktop website, the mobile app, and any browser on any computer or phone.
If you log in on a device you do not recognize or do not use regularly, Uber may ask you to verify your identity with a code sent to your email or phone. This is a security measure to prevent unauthorized access. Once you verify, that device is trusted for future logins.
If you want to log out of a device, open your account settings and look for a "Devices" or "Active sessions" section. Not all account types have this feature visible, but you can always log out by clicking your profile menu and selecting "Sign out" or "Log out."
Troubleshooting common login problems
If you see an error message that says "Invalid email or password," double-check that you typed both correctly. Passwords are case-sensitive, meaning uppercase and lowercase letters are different. If you are not sure, use the "Forgot password?" link to reset it.
If the page will not load at all, check your internet connection and try a different browser. Clear your browser's cache and cookies, then try logging in again. If freight.uber.com is down for maintenance, you will usually see a message on the page telling you when service will return.
If you are locked out of your account after multiple failed login attempts, Uber may temporarily block further tries to protect your account. Wait 15 to 30 minutes, then try again. If you remain locked out, contact Uber Freight support and provide your email address and phone number so they can help you regain access.
What happens after you log in
Once you log in successfully, you land on a dashboard that shows information specific to your role. Carriers see available loads, their current shipments, and earnings. Shippers see their posted loads, bids from carriers, and shipment status. Brokers and dispatchers see similar information relevant to their operations.
Your dashboard also displays notifications, messages, and any actions that need your attention. You can update your profile, payment information, and preferences from the account settings menu, usually found in the top right corner of the page.
If you need to switch between multiple accounts — for example, if you manage loads for different companies — you will need to log out and log back in with the other account's credentials. Uber Freight does not support switching accounts without logging out.
Frequently Asked Questions
Can I use the same password for Uber Freight and my regular Uber account?
You can, but it is not recommended. Uber Freight and Uber (rides and delivery) are separate systems with separate logins. If one account is compromised, using the same password means both could be at risk. A unique password for Uber Freight is more find.
What do I do if I never received a verification code during signup?
Check your spam or junk folder, because verification emails sometimes end up there. If you still do not see it after 5 minutes, go back to the signup page and request a new code. Make sure you entered your email address and phone number correctly before requesting again.
Can I log in if my account is suspended or deactivated?
No. If your account is suspended or deactivated, the login page will show an error message explaining the status. You will need to contact Uber Freight support to find out why and what steps to take next. Support can be reached through the help section on freight.uber.com.
Is there a way to stay logged in so I do not have to enter my password every time?
Most browsers offer to save your password when you log in. If you check "Remember me" or a similar option on the login page, your browser will fill in your credentials automatically next time. This is convenient on personal devices but not recommended on shared or public computers.
What if I am trying to log in but keep getting an error about my email address?
The error usually means the email address is not associated with an Uber Freight account, or there is a typo in what you typed. Double-check the spelling. If you are sure it is correct and you have never created an account, you will need to sign up first before you can log in.