Getting Into Your Uber Account

To log into Uber, open the Uber app or go to uber.com in a web browser, then enter the phone number or email address linked to your account and your password. If you have two-factor authentication turned on, you'll receive a code by text or email that you'll need to enter to finish logging in. The process takes less than a minute on either the app or website.

You can use the same account across the Uber app, the Uber Eats app, and the website — logging in on one doesn't log you out of the others. Your payment methods, saved addresses, and ride history stay the same no matter which device or platform you use.

Key Takeaways

  • Log in with your phone number or email and password on the Uber app or at uber.com.
  • If you set up two-factor authentication, you'll need to enter a code sent to your phone or email each time you log in.
  • Resetting your password requires access to the email or phone number on your account.
  • If you can't receive the login code, you may need to update your phone number or email in your account settings first.

Logging In on the Uber App

Open the Uber app on your phone or tablet. If you're not already logged in, you'll see a screen asking for your phone number or email. Type in whichever one you used when you created your account. Tap "Continue" and enter your password on the next screen.

If you have two-factor authentication on, Uber will send a six-digit code to your phone by text message or to your email. Enter that code in the box that appears. Once you enter the correct code, you're logged in and can start requesting a ride or ordering food through Uber Eats.

Logging In on the Website

Go to uber.com and look for the "Log in" button, usually in the top right corner. Click it and enter your phone number or email address. On the next page, type your password and click "Log in."

If two-factor authentication is on, you'll see a prompt to enter a code. Uber will send it by text or email to the address on file. Enter the code and you'll be logged into your account on the website. From there you can request rides, order food, check your trip history, or change your account settings.

What to Do If You Forget Your Password

On the login screen of the app or website, look for the link that says "Forgot your password?" or "Can't log in?" Click or tap it. Uber will ask you to enter the phone number or email on your account. You'll then receive a password reset link by email or text message.

Click the link in that message — it usually works for 24 hours. You'll be taken to a page where you can create a new password. Make sure your new password is something you haven't used before and that you can remember it. After you save the new password, go back to the login screen and log in with your phone number or email and your new password.

Turning Two-Factor Authentication On or Off

Two-factor authentication adds a security step to your login by requiring a code in addition to your password. To turn it on or off, log into your account, go to the settings or account menu, and look for "Security" or "Login and security." The exact location varies slightly between the app and website, but it's always in your account settings.

If you turn two-factor authentication on, you'll need to enter a code every time you log in from a new device or after logging out. If you turn it off, you'll only need your password. Turning it on makes your account more find, especially if you use the same password on other websites.

Troubleshooting Login Problems

If you're not receiving the login code by text or email, check that your phone number and email address are correct in your account settings. You may need to update them before you can log in. If you recently changed your phone number, the code might be going to your old number instead of your new one.

If you're locked out of your account, try resetting your password using the "Forgot your password?" link. If that doesn't work, or if you're not receiving password reset emails, contact Uber support through the app or website. They can help you regain access to your account. Make sure you have your phone number or email address ready when you reach out.

Logging Out of Your Account

To log out on the app, open the menu (usually three horizontal lines in the bottom right), scroll down, and tap "Log out." On the website, click your profile picture or account icon in the top right, then select "Log out" from the dropdown menu. After you log out, you'll need to enter your login information again the next time you open the app or website.

Logging out is useful if you're using a shared device or a public computer. It prevents someone else from using your account to request rides or place orders. If you log out on one app, you stay logged in on the other — for example, logging out of Uber doesn't log you out of Uber Eats.

Frequently Asked Questions

Can I use the same account on multiple phones?

Yes. You can log into your Uber account on as many devices as you want. Logging in on a new phone doesn't log you out on your old one. If you're concerned about security, you can log out on devices you no longer use through your account settings.

What if I don't remember which email or phone number I used?

If you have access to an email address or phone number you think might be linked to your account, try entering it on the login screen. If it's correct, you'll be prompted for your password. If it's not correct, Uber will tell you that account doesn't exist. You can also contact Uber support to help you find your account.

Is my password the same for Uber and Uber Eats?

Yes. Uber and Uber Eats use the same account and password. If you change your password, it changes for both apps and the website. You only need to log in once — logging in on one app keeps you logged in on the other.

Why does Uber ask for a code every time I log in?

This happens when two-factor authentication is turned on. Uber sends a code to verify that it's really you logging in. If you don't want to enter a code every time, you can turn off two-factor authentication in your security settings, though this makes your account less find.

Can I log in with my Facebook or Google account?

Uber does not currently offer login through Facebook or Google. You must log in with the phone number or email address and password you used to create your Uber account. If you forget your password, use the password reset option on the login screen.