Signing in to Uber on your phone or computer
To log into Uber, open the app on your phone or go to uber.com on a web browser, then enter the phone number or email address linked to your account. Uber will send you a code by text or email — enter that code to confirm your identity and access your account. You do not need to remember a password; Uber uses this code-based method instead.
If you are signing in on a new device for the first time, the process is the same. Uber sends the verification code to whichever phone number or email you registered with, so make sure you have access to that contact method before you start. The code typically arrives within seconds, and you have a limited window to enter it before you need to request a new one.
Key Takeaways
- Uber uses a code sent by text or email to log you in, not a password you create and remember.
- You can sign in with either the phone number or email address you used when you created your account.
- If you do not receive a code, check your spam folder or wait a few minutes and request a new one.
- If you cannot access the phone number or email on your account, you will need to contact Uber support to regain entry.
What to do if you do not receive the verification code
Codes usually arrive within a few seconds, but sometimes they land in your spam or junk folder. Check there first. If you still do not see it after a minute or two, go back to the sign-in screen and select "Send code again" — Uber will send a fresh one.
If codes keep failing to arrive, the phone number or email on your account may be outdated or incorrect. You can try signing in with the other contact method (if you registered with both a phone and email, try the one you did not just use). If neither works, you will need to contact Uber support through the app or website to reset your account entry.
Signing in when you have changed your phone number
If you changed your phone number since you created your Uber account, you have two options. First, try signing in with the email address on your account instead — that usually works without any extra steps. If you only registered a phone number and no email, you will need to contact Uber support before you can log back in.
Uber support can update your phone number in the system so you can receive codes again. You may need to verify your identity by answering security questions or providing other information tied to your account, like a past ride or payment method. Keep your old phone number handy if you have it, since Uber may ask you to confirm it as part of the verification process.
Using Uber on multiple devices
You can sign into your Uber account on as many phones, tablets, or computers as you want. Each time you sign in on a new device, Uber sends a verification code to your registered phone or email. Once you enter the code, you stay logged in on that device until you manually sign out.
If you lose a phone or want to sign out remotely, you can do that from your account settings on any other device where you are logged in. Go to your profile, select "Security," and look for an option to view active sessions or sign out from other devices. This prevents someone else from using your account on a device you no longer control.
What happens if your account is locked or suspended
If Uber locks your account for security reasons, you will not be able to log in even with the correct verification code. You will see a message explaining that your account is locked and instructions for what to do next — usually contacting Uber support or confirming your identity through additional steps.
Account locks happen when Uber detects unusual activity, like many failed sign-in attempts or a sign-in from an unusual location. If this happens to you, go to the Uber website or open the app and look for a link to unlock your account or contact support. You may need to verify your identity using your phone number, email, or payment method on file.
Signing in with a social media account
Uber does not offer the option to sign in using Facebook, Google, or other social media accounts. You must sign in with the phone number or email address you registered with. If you created your account years ago and cannot remember which contact method you used, contact Uber support — they can look up your account and help you regain entry.
Some third-party apps or services may claim they can sign you into Uber using social media, but these are not official Uber methods and carry security risks. Always sign in directly through the official Uber app or website using your registered phone number or email.
Frequently Asked Questions
Can I sign into Uber without a phone number?
Yes, if you registered your account with an email address, you can sign in using that email instead of a phone number. Uber will send the verification code to your email inbox. If you only have a phone number on your account and no longer have entry to that phone, contact Uber support to add an email address.
What if I forgot which email I used for Uber?
Try the email addresses you use most often. If none of them work, contact Uber support with details about your account — such as your name, a phone number you used to ride, or a payment method on file. They can look up your account and help you sign back in.
Is my Uber password the same across the app and website?
Uber does not use passwords. Both the app and website use the same code-based sign-in method. You enter your phone number or email, receive a code, and enter that code to log in — the process is identical on both.
Can someone else sign into my account if they have my phone number?
No. Even if someone knows your phone number, they cannot sign in without receiving the verification code that Uber sends to your phone. The code is sent only to your device, so you would need to physically receive and enter it. Keep your phone find and do not share verification codes with anyone.
What should I do if I see a sign-in from a location I do not recognize?
Go to your account settings and check your active sessions or sign-in history. If you see a location or device you do not recognize, sign out from that session. Then review any payment methods on your account, and contact Uber support if you think someone else accessed your account.