You can delete your Uber account through the app or website, and the process takes a few minutes

Deleting your Uber account removes your profile, payment methods, ride history, and personal information from Uber's system. Once you request deletion, Uber typically processes it within 30 days, though the exact timeline can vary. You cannot undo this action — if you want to use Uber again later, you will need to create a new account from scratch.

The deletion process is straightforward and does not require you to contact Uber support unless something goes wrong. You do the entire thing yourself through your account settings.

Key Takeaways

  • You can delete your account from the Uber app by going to Account > Settings > Delete Account, or through the website at uber.com by clicking your profile picture and selecting Account Settings.
  • Uber will ask you to confirm your identity and may ask why you are leaving; answering the survey is optional but helps Uber understand user concerns.
  • Your account deletion takes effect within 30 days, and you cannot reverse it once submitted.
  • If you have an active trip, pending payment, or an unresolved issue with Uber, you may not be able to delete your account until those are resolved.
  • Deleting your account does not automatically cancel any Uber Pass subscription or recurring charges — you may need to cancel those separately first.

Steps to delete your account through the Uber app

Open the Uber app and tap the icon for your account (usually your profile picture or initials in the top left or top right corner). Scroll down to find Settings. Tap Settings, then scroll to the bottom of that menu and look for Delete Account or a similar option.

Tap Delete Account. Uber will show you a confirmation screen explaining that deletion is permanent and will remove all your data. Read through this carefully. Tap the button to confirm you want to proceed. Uber may ask you to enter your password or verify your identity using your phone number or email. Complete this step.

You may see a survey asking why you are leaving. This is optional — you can skip it or answer it. After you confirm, Uber will tell you that your account has been scheduled for deletion. You will receive a confirmation email. Your account will be fully removed within 30 days.

Steps to delete your account through the Uber website

Go to uber.com and log in to your account. Click your profile picture or the menu icon in the top right corner. Select Account Settings. Scroll down to find the Delete Account option.

Click Delete Account. Uber will display the same confirmation message about permanent deletion. Click the button to confirm. You may be asked to verify your identity by entering your password or confirming a code sent to your email or phone. Complete this verification step.

After confirmation, you will see a message that your account deletion is in progress. Uber will send you a confirmation email. The deletion will be complete within 30 days.

What happens to your data and payment methods

When your account is deleted, Uber removes your name, phone number, email address, ride history, saved addresses, and payment methods from your active account. However, Uber may retain some information for legal, tax, or fraud-prevention reasons — this data is stored separately and is not tied to your account profile.

If you have an active Uber Pass subscription, canceling your account does not automatically stop the subscription. You should cancel Uber Pass before you delete your account to avoid being charged after deletion. Go to Account Settings, find Uber Pass or Subscriptions, and cancel it there.

Any credits, promotions, or gift card balances in your account will be lost when you delete it. Use these before you delete your account if you want to preserve them.

Reasons your deletion request might be blocked

Uber will not let you delete your account if you have an active trip in progress. You must wait until the trip is complete and paid for. If you have a pending payment or an unresolved dispute with Uber — for example, a charge you are contesting or a safety issue under review — you will not be able to delete until that is resolved.

If you are a driver on Uber's platform (not just a rider), additional restrictions may explore. Driver accounts often have longer deletion timelines or require you to settle any outstanding earnings or disputes first. Contact Uber support if you are a driver and cannot delete your account.

What to do if deletion fails or takes longer than 30 days

If you submitted a deletion request and did not receive a confirmation email, log back into your account to see if the deletion is still in progress. Sometimes the confirmation email goes to spam — check your spam folder.

If more than 30 days have passed and your account is still active, or if you see an error message when trying to delete, contact Uber support through the app or website. Go to Account Settings, scroll to Help, and select Contact Us. Describe the issue and include the date you requested deletion. Uber support can investigate why the deletion did not go through.

Do not create a new account with the same email address until your old account is fully deleted. This can cause conflicts in Uber's system and delay the deletion process.

Frequently Asked Questions

Can I reactivate my account after I delete it?

No. Once your account is deleted, it cannot be reactivated. If you want to use Uber again, you will need to create a brand new account with the same or a different email address. Your old ride history and payment methods will not transfer over.

Will deleting my account remove me from Uber's marketing emails?

Yes. Deleting your account removes your email from Uber's mailing list. However, if you only want to stop marketing emails without deleting your account, you can unsubscribe from emails in Account Settings under Notifications or Preferences.

What if I have a pending refund or credit from Uber?

You should resolve any pending refunds or credits before you delete your account. Once deleted, you lose access to any balance in your account. Contact Uber support to process a refund to your original payment method if you have a credit you want to recover.

Does deleting my Uber account also delete my Uber Eats account?

Uber Eats and Uber ride-sharing use the same login, so deleting your Uber account will also delete your Uber Eats account and profile. If you want to keep one but not the other, you cannot — they are linked. You will need to contact Uber support to discuss your options.

How do I delete my account if I forgot my password?

You can still delete your account using the password reset option. On the login screen, click Forgot Password and follow the steps to reset it using your email or phone number. Once you have reset your password and logged in, proceed with the account deletion steps above.