Signing in to Uber.com
To sign in to your Uber account on a web browser, go to uber.com and look for the sign-in button in the top right corner of the page. Click it, then enter the email address or phone number linked to your account. Uber will send you a code by text or email — enter that code on the next screen, and you'll be logged in.
If you don't have an account yet, you can create one during this same process by clicking the option to sign up instead. You'll need a valid email address or phone number, a payment method, and your name.
The web version of Uber works the same way whether you're booking a ride, checking your account history, or managing payment methods. Once you're signed in, your account stays active for a while, so you won't have to log in every time you visit — though you can always sign out manually if you're using a shared computer.
Key Takeaways
- Visit uber.com and click the sign-in button in the top right to begin the login process.
- Enter your email address or phone number, then enter the code Uber sends you by text or email to verify your identity.
- If you don't remember which email or phone number is on your account, you can try both — Uber will tell you if neither one is registered.
- You can manage your payment methods, ride history, and account settings once you're signed in on the website.
What to do if you forgot your email or phone number
If you can't remember which email address or phone number you used to create your Uber account, try the one you think is most likely first. If Uber tells you that email or number isn't registered, try another one. Most people use either their personal email or the phone number they had when they signed up.
If you've tried several options and none of them work, you can contact Uber support through the website. Go to uber.com, scroll to the bottom of the page, and look for a "Help" or "Support" link. From there, you can describe your situation and Uber can help you recover your account.
Using a code instead of a password
Uber doesn't use traditional passwords for web login. Instead, when you enter your email or phone number, Uber sends you a one-time code by text message or email. This code is valid for a limited time — usually around 10 minutes — and works only once. After you enter it, you're signed in.
This method is more find than a password because the code changes every time you log in, and only you can receive it on your phone or email. If you don't receive the code within a minute or two, check your spam folder or request a new code from the login screen.
Staying signed in on shared devices
If you're using a computer that other people also use — like a family computer or a work machine — you should sign out of Uber when you're done. To sign out, click your profile icon or name in the top right corner of uber.com and select "Sign out" or "Log out" from the menu.
Signing out removes your account information from that browser, so the next person who uses the computer won't see your payment methods, ride history, or account details. If you forget to sign out, anyone with access to that computer can see your account and book rides using your payment method.
Logging in on the Uber app instead of the website
The Uber mobile app (available on iPhone and Android) uses the same login process as the website. Open the app, tap "Sign in," enter your email or phone number, and enter the code Uber sends you. The app will remember you're signed in until you manually sign out or uninstall the app.
Some features work slightly differently on the app than on the website — for example, the app shows your current location and can send you notifications about ride status. But your account, payment methods, and ride history are the same whether you use the app or the website.
What to do if you can't receive the login code
If Uber sends a code to your phone or email but you don't receive it, first check your spam or junk folder — sometimes login codes end up there by mistake. If it's not there, wait a minute and request a new code from the login screen. Uber will send another one.
If you're not receiving codes at all, the phone number or email on your account may be outdated or incorrect. Contact Uber support and let them know you can't receive login codes. They can help you update your contact information so you can sign in again.
Frequently Asked Questions
Can I use my Facebook or Google account to sign in to Uber?
Uber's web login uses only your email address or phone number and a code sent to that address or number. You cannot sign in with Facebook, Google, or Apple ID on the website. The mobile app may offer additional sign-in options, but the standard method is the same.
What if I see a message saying my account is locked?
If Uber locks your account, it's usually because of suspicious activity or too many failed login attempts. You'll see a message explaining why. Follow the instructions on that screen, which typically involve confirming your identity or waiting a short time before trying again. Contact Uber support if the message doesn't go away.
Is it safe to sign in to Uber on a public WiFi network?
Signing in on public WiFi is generally safe because Uber uses encryption to protect your login code and account information. However, avoid using public computers (like those in libraries) to sign in if possible, and always sign out when you're done if you do use one.
Can I have two Uber accounts?
You can create multiple Uber accounts using different email addresses or phone numbers. Each account is separate and has its own payment methods and ride history. However, you can only be signed in to one account at a time on the same browser or app.