What Capriotti's Is and How to Order

Capriotti's Sandwich Shop is a fast-casual chain that makes hot and cold sandwiches to order. You walk up to a counter, choose your sandwich from a menu board, watch it get built in front of you, and pay before you leave. There is no table service — you order at the counter and either eat in the dining area or take your food with you.

The chain started in Delaware in 1976 and now operates in multiple states, mostly in the Mid-Atlantic and Western regions, though locations vary. Each shop is independently owned, so hours, exact menu items, and pricing can differ between locations. You can find the nearest Capriotti's and check its hours by searching online or calling ahead.

Key Takeaways

  • Capriotti's builds sandwiches to order at the counter, and you pay before eating or taking your food away.
  • The menu includes hot sandwiches (like the Bobbie, their signature item) and cold sandwiches, plus sides like fries and salads.
  • You can customize most sandwiches by choosing your bread, adding or removing toppings, and picking condiments.
  • Prices vary by location and sandwich choice, but a typical sandwich costs between $7 and $12.
  • Many locations offer online ordering for pickup, which lets you order ahead and skip the counter line.

The Menu: Signature Sandwiches and Sides

Capriotti's is known for the Bobbie, a hot sandwich made with sliced turkey, stuffing, and cranberry sauce pressed on a roll. It is one of their most popular items and is available year-round. Other hot sandwiches include the Cheesesteak (sliced steak with cheese and onions), the Meatball Parmigiana, and the Chicken Parmigiana.

Cold sandwiches include the Italian (Italian meats and cheese), the Veggie, and the Turkey. You can also build your own sandwich by choosing your protein, bread, and toppings. Most locations offer sides like fries, onion rings, salads, and coleslaw. Drinks and desserts are also available, though the selection depends on the individual location.

Portion sizes are generous — most sandwiches are 20 inches long and designed to be split between two people, though you can order a smaller size if you prefer. The shop will cut your sandwich in half at no extra charge if you ask.

How to Customize Your Order

When you order, you choose your bread first. Options typically include a regular roll, a wheat roll, or a ciabatta roll. You then pick your protein and toppings. Most sandwiches come with standard toppings, but you can ask for extras, remove items you do not want, or swap one topping for another.

Condiments like mayo, mustard, oil and vinegar, and hot sauce are usually available. Tell the person building your sandwich what you want, and they will add it as they assemble the order. If you have allergies or strong preferences, mention them clearly when you order so the staff can handle your sandwich carefully.

Ordering Online and Pickup Options

Many Capriotti's locations let you order online through their website or mobile app for pickup. You select your sandwich, customize it, pay online, and then pick it up at a designated time. This saves you from waiting in line at the counter, especially during busy lunch or dinner hours.

Pickup times vary by location — some shops can have your order ready in 15 to 20 minutes, while others may take longer depending on how busy they are. Check the estimated time when you place your order. If you prefer to order in person, you can walk in anytime during business hours and order at the counter.

Pricing and Payment Methods

Sandwich prices vary by location and by which sandwich you choose. A typical full-size sandwich runs between $7 and $12, depending on the protein and toppings. Sides like fries or salad cost $2 to $5 extra. Combo meals that bundle a sandwich, side, and drink may be available at some locations.

Most Capriotti's locations take cash and card payments, including credit cards and debit cards. Some also accept mobile payment apps like Apple Pay or Google Pay. A few locations may have a minimum card purchase, though this is becoming less common. Call your local shop if you want to confirm what payment methods they accept.

Dietary Considerations and Allergen Information

Capriotti's offers vegetarian options like the Veggie sandwich, and you can build a custom sandwich with any combination of vegetables and cheese. However, the shop primarily works with meat-based proteins, so vegetarian choices are more limited than at some other sandwich chains.

If you have food allergies, ask to speak with a manager or the person preparing your food. They can tell you about ingredients and help you avoid cross-contact with allergens. The shop does not publish a detailed allergen menu online at most locations, so calling ahead or asking in person is the safest approach if you have severe allergies.

What to Expect When You Visit

When you walk in, you will see a menu board behind the counter and a line of customers waiting to order. Move to the back of the line and wait your turn. When it is your turn, tell the staff member what sandwich you want and how you want it customized. They will build it in front of you, wrap it, and hand it to you to take to the register.

At the register, you pay for your order and receive a receipt. If you ordered for eating in, grab a napkin and find a seat in the dining area. If you ordered for takeout, your food is ready to go. The whole process usually takes 10 to 15 minutes from the time you order to the time you pay, though it can be longer during peak hours.

Frequently Asked Questions

Can I order a half-size sandwich instead of the full 20-inch size?

Yes. Most locations offer a smaller sandwich size, often called a "half" or "regular" size. It costs less than the full-size and is a good option if you do not want to split a sandwich or do not have a large appetite. Ask when you order, and the staff will let you know what sizes are available.

Do you have vegetarian sandwiches?

Capriotti's offers a Veggie sandwich and lets you build your own with vegetables and cheese. However, the menu is meat-focused, so vegetarian options are limited compared to some other chains. Call your local shop to ask what vegetarian choices they have.

Can I order delivery?

Delivery depends on your location. Some Capriotti's shops partner with third-party delivery services like DoorDash or Uber Eats, while others only offer pickup. Check the Capriotti's website or call your nearest location to see if delivery is available in your area.

What is the Bobbie, and why is it so popular?

The Bobbie is Capriotti's signature hot sandwich made with sliced turkey, stuffing, and cranberry sauce. It tastes like Thanksgiving on a roll and is available year-round. Many customers consider it the best reason to visit Capriotti's, though it is not the only good sandwich on the menu.

Do you have a rewards program or loyalty card?

Some Capriotti's locations offer loyalty programs or punch cards that give you discounts or free items after a certain number of purchases. Ask at the counter or check the Capriotti's website to see if your local shop participates. Programs vary by location.