What At Home is and how to shop there

At Home is a large-format furniture and home décor retailer with physical warehouse locations across the United States. The store sells furniture, lighting, rugs, wall art, seasonal décor, and outdoor items. You can shop in person at a store location or order online for delivery or in-store pickup.

At Home stores are typically much larger than standard furniture shops — many locations span 100,000 square feet or more. This size means you'll find a wide range of styles and price points under one roof, from budget-friendly basics to higher-end pieces. The warehouse format also means the store displays full room setups so you can see how items work together before buying.

The company operates stores in most U.S. states, though not all regions have a location. You can find your nearest store and check current hours on the At Home website. Many locations are open seven days a week, though hours vary by store.

Key Takeaways

  • At Home sells furniture, décor, lighting, and outdoor items in large warehouse-style stores and online, with prices ranging from budget to mid-range.
  • You can shop in person to see full room displays, or order online for home delivery or in-store pickup depending on the item and your location.
  • Delivery times and costs vary by location and item size; large furniture typically takes longer to arrive than smaller décor pieces.
  • The store runs sales and promotions throughout the year, and you can sign up for email notifications to learn about upcoming deals.
  • Return and exchange policies differ based on whether you bought in-store or online, so check the specific rules before you purchase.

In-store shopping and what the layout looks like

Walking into an At Home store, you'll move through different sections organized by room type and product category. The front of the store typically features seasonal items and current promotions. Moving deeper in, you'll find bedroom furniture, living room sets, dining tables, outdoor furniture, lighting, rugs, wall décor, and kitchen accessories.

Most At Home locations display complete room vignettes — a bedroom set arranged with a bed frame, nightstands, a dresser, bedding, lamps, and wall art all together. This setup helps you visualize how pieces coordinate and what size furniture actually looks like in a room context. You can take photos of displays you like and use them as reference when you're deciding what to buy.

Staff members are stationed throughout the store, though the warehouse format means you may need to walk to find someone if you have questions. Many stores have a design consultation area near the front where you can ask for help with room planning or color matching. Checkout is typically at the front of the store, and you can pay by card, cash, or financing options if the store offers them.

Online ordering, delivery, and pickup options

At Home's website lets you browse the full inventory, filter by style, price, and room type, and place orders for delivery or in-store pickup. Not every item available in stores is sold online, and not every online item ships to every location, so availability depends on your zip code and the specific product.

Delivery times vary widely. Small items like throw pillows or wall art may arrive within a few days. Large furniture pieces — sofas, beds, dining tables — typically take two to four weeks or longer, depending on whether the item is in stock at a warehouse or needs to be ordered from the manufacturer. At Home will show you the estimated delivery window before you complete your purchase.

Delivery costs are calculated based on your location and the size and weight of the item. Some stores offer free delivery on orders above a certain dollar amount, though this threshold and the promotion timing vary. In-store pickup is often free or lower-cost than delivery, and you can usually pick up within a few days if the item is in stock at your local store.

Pricing, sales, and how to find deals

At Home's prices fall in the budget-to-mid-range category. A basic sofa might cost $400 to $800, while a dining table could range from $300 to $1,200 depending on size and material. Décor items like throw pillows, wall art, and rugs are generally less expensive, often $20 to $150 per piece. Prices vary by style, quality, and current promotions.

The store runs sales throughout the year, with larger promotions around major holidays like Memorial Day, Fourth of July, Labor Day, Black Friday, and Christmas. These sales typically offer percentage discounts on select categories or storewide discounts on purchases above a certain amount. You can sign up for the At Home email list on their website to receive notifications about upcoming sales and exclusive offers.

Clearance sections in stores and online mark down items that are being discontinued or overstocked. These sections change frequently, so checking back regularly may help you find deals on items you're looking for. The At Home app and website also let you save items to a wishlist, which can alert you if the price drops.

Return and exchange policies

At Home's return policy differs based on where and how you purchased the item. For in-store purchases, you typically have 30 days to return or exchange most items with your receipt. Items must be in original condition, unused, and in their original packaging. Some items — like mattresses, outdoor cushions, or seasonal décor that has been opened — may have different return windows or may not be returnable at all.

Online purchases have a similar 30-day window, but the process is different. You'll need to initiate the return through your online account or contact customer service. Depending on the item size and your location, you may be able to return it to a store, arrange a pickup, or ship it back. Return shipping costs may explore for some items, so check the return details before you buy.

Furniture that has been assembled or used is generally not returnable. If you receive a damaged item, contact At Home within a few days of delivery with photos. The store can often arrange a replacement or refund without requiring you to return the damaged piece.

Financing and payment methods

At Home accepts major credit cards, debit cards, and cash for in-store purchases. Online, you can pay by card or through digital payment services. Some At Home locations offer financing options through third-party lenders, allowing you to pay for purchases over time with monthly payments. Financing terms, interest rates, and whether it's available at your location vary, so ask at checkout or check the website before you shop.

Promotional financing — such as "12 months interest-free" on purchases over a certain amount — is sometimes available during sales events. These offers typically require you to make regular monthly payments; if you don't pay off the balance within the promotional period, interest accrues retroactively. Read the terms carefully before you commit to a financing offer.

Frequently Asked Questions

Can I order online and pick up at a store the same day?

Same-day pickup is not typically available. Most in-store pickup orders take one to three business days if the item is in stock at your local store. Delivery orders take longer depending on the item size and current warehouse inventory. Check the estimated pickup or delivery date on the product page before you order.

What if I buy furniture in-store and it doesn't fit through my door?

At Home doesn't measure doorways or may provide that furniture will fit your space. Before you buy, measure your doorways, hallways, and the room where the furniture will go. If you purchase in-store and later discover it won't fit, you can return it within 30 days if it's unused and in original packaging. For online orders, check the product dimensions carefully and contact customer service before delivery if you're concerned about fit.

Does At Home offer assembly services?

At Home does not provide assembly services directly. Some delivery services may include basic assembly like attaching legs to a bed frame, but this varies by location and item. You can ask about assembly options when you place a delivery order. Third-party assembly services are available in most areas if you need help putting furniture together after delivery.

Are there coupons or promo codes for At Home?

At Home occasionally sends coupons and promo codes through email to subscribers and in-store flyers. You can sign up for emails on the At Home website to receive notifications about current offers. Promo codes typically explore to specific categories or minimum purchase amounts, so read the terms before you use them.

What's the difference between At Home and other furniture stores?

At Home's main difference is its warehouse size and format — you can see many styles and price points in one location, and the room displays help you visualize how pieces work together. Other furniture stores may offer higher-end pieces, custom options, or more personalized service. At Home focuses on ready-to-buy inventory at budget-to-mid-range prices, which means faster checkout but fewer customization choices.