Schneider's Saddlery is a mail-order and online retailer for horse equipment and supplies
Schneider's Saddlery sells saddles, bridles, halters, reins, grooming tools, feed supplements, blankets, and other gear for horses and riders. The company operates primarily through mail order and a website; they also have a physical location in Peru, Indiana. You can browse their full inventory online, order by phone, or visit in person if you are in the area.
The retailer carries both their own house brand and products from other manufacturers. Prices range widely depending on whether you are buying a basic halter or a custom saddle. Schneider's has been in business since 1957 and serves both casual riders and people who show horses competitively.
Key Takeaways
- Schneider's Saddlery stocks saddles, bridles, halters, blankets, grooming supplies, and feed supplements for horses and riders.
- You can order online at their website, call their phone line, or visit their store location in Peru, Indiana.
- The company carries both their own brand and products from other manufacturers, with prices varying by item type and quality level.
- Schneider's offers mail delivery to most addresses in the United States, though shipping costs and delivery time depend on your location and the item ordered.
How to place an order online or by phone
To order online, visit Schneider's website, search or browse for the item you want, add it to your cart, and proceed to checkout. You will enter your shipping address and payment information. Orders placed online are typically processed within one business day.
To order by phone, call their customer service line during business hours. A representative can help you find items, answer questions about sizing or fit, and take your payment information over the phone. Phone orders may be faster if you are unsure which product you need or want to discuss options with someone before buying.
Shipping, delivery time, and return policy
Schneider's ships to most addresses in the United States. Shipping cost depends on your location, the weight of your order, and which shipping method you choose. Standard ground shipping typically takes five to ten business days; faster options are available at higher cost. You can see the exact shipping cost before you complete your purchase.
If you receive an item that is damaged, defective, or not what you ordered, you can return it within a set timeframe. The specific return window and whether you pay for return shipping varies by item type and reason for return. Contact customer service with your order number and a description of the problem to start a return.
What to know about sizing and fit for saddles and bridles
Saddle fit depends on your horse's back shape, size, and build. Schneider's website includes sizing guides and descriptions for each saddle, but ordering a saddle online without seeing it in person carries risk. If you are new to saddle shopping or unsure about fit, calling a representative to discuss your horse's measurements and needs may help you choose correctly the first time.
Bridles and halters come in sizes like pony, horse, and draft. The website lists which size each product comes in. If you are uncertain whether a particular bridle will fit your horse, ask a representative before ordering, or order from a retailer with a more flexible return policy if fit is a concern.
Schneider's house brand versus other manufacturers
Schneider's sells products under their own brand name as well as saddles, bridles, and other gear from other makers. House brand items are often less expensive than comparable products from well-known manufacturers. Both house brand and name-brand items are listed on the website, usually with the maker's name clearly shown in the product description.
Price alone does not determine quality or durability. Read product descriptions, customer reviews if available, and compare features across brands before deciding. If you have used a particular brand before and know it works for your horse, you can search for that brand specifically on the Schneider's website.
Contacting Schneider's for questions or problems
You can reach Schneider's customer service by phone during their posted business hours, by email through their website, or by visiting the store in Peru, Indiana. Have your order number ready if you are calling about a specific purchase. Response time for email inquiries varies; phone calls are usually answered more quickly during business hours.
If you have a problem with an order — such as a missing item, wrong size, or damaged product — contact customer service as soon as you notice the issue. Keep your packing slip and any packaging in case you need to return the item or provide photos of damage.
Frequently Asked Questions
Does Schneider's Saddlery have a physical store I can visit?
Yes, Schneider's has a store location in Peru, Indiana. You can visit in person to see products, try on bridles and halters, and discuss fit with staff. Hours and directions are listed on their website. If you live far from Peru, mail order or online shopping may be more practical.
Can I return an item if it does not fit my horse?
Return policies vary by item type and reason. Contact Schneider's customer service with your order number and explain why the item does not fit. Some returns are accepted within a certain timeframe; others may not be returnable if they have been used. Ask about the return policy before you order if fit is uncertain.
How long does shipping usually take?
Standard ground shipping typically takes five to ten business days from the time your order is processed. Faster shipping options are available at higher cost. You will see the estimated delivery date before you complete your purchase, and you can choose the shipping speed that works for you.
Does Schneider's sell feed and supplements for horses?
Yes, Schneider's carries horse feed, supplements, and other consumables in addition to equipment and tack. These items are listed on their website alongside saddles, bridles, and grooming supplies. Shipping costs for feed and supplements may differ from equipment because of weight.