Taubman Centers operates enclosed shopping malls across the United States
Taubman Centers is a real estate company that owns and manages enclosed shopping malls. The company does not sell products directly to shoppers — instead, it owns the buildings, leases space to retailers and restaurants, and handles the day-to-day operations of those malls. When you visit a Taubman mall, you are shopping in a building owned by Taubman, but the stores inside are run by separate companies that lease from them.
Taubman malls are located in multiple states, primarily in the Midwest and Southwest. The company has been operating since 1950 and manages both traditional department-store anchored malls and newer lifestyle centers. Each property operates under its own name — you would not see "Taubman Centers" on a storefront, but rather the individual mall's name.
Understanding that Taubman is the landlord, not the retailer, matters when you need to contact someone about mall operations, parking, events, or policies. The mall's management office handles those issues, while individual stores handle their own customer service.
Key Takeaways
- Taubman Centers owns the physical mall building and leases space to retailers, but does not operate the individual stores.
- Each Taubman property operates under its own mall name, and you can find contact information and hours on that specific mall's website.
- Mall management handles parking, common areas, events, and building policies, while store-specific issues go to the individual retailer.
- Taubman malls include both traditional enclosed shopping centers and open-air lifestyle centers in different regions.
How to find which mall is operated by Taubman
Taubman Centers maintains a portfolio of properties on its corporate website. You can search by state or mall name to see which shopping centers are Taubman-owned. The company's website lists all active properties and provides links to each mall's individual website.
If you are already at a mall and want to know whether Taubman owns it, look for a management office directory or ask a store employee. The mall's website or directory kiosk will also display the management company name. Some malls display this information prominently; others require you to look it up online.
What Taubman manages versus what individual stores manage
Taubman's management team is responsible for the building itself, common areas, parking lots, landscaping, security, and mall-wide events or promotions. They set the mall's hours, handle maintenance of hallways and restrooms, manage parking enforcement, and coordinate seasonal decorations or special events. If you have a question about mall hours, parking, lost and found items in common areas, or accessibility features, contact the mall's management office.
Individual stores and restaurants are responsible for their own operations, customer service, returns, complaints, and hiring. If you have an issue with a purchase, a store's service, or a restaurant's food, contact that business directly — Taubman management cannot override store policies or handle individual customer disputes.
How to contact a Taubman mall's management office
Each Taubman mall has its own website with a phone number and contact form for the management office. Start by searching the mall's name plus "management" or "contact us." Most malls list office hours, a main phone line, and an email address for general inquiries.
If you cannot find the contact information online, call the mall's main information line or visit the management office in person — it is usually located near the center court or main entrance. Have your question ready, as the office handles many routine calls and can direct you faster if you are specific about what you need.
Taubman mall hours and access policies
Hours vary by individual mall and change seasonally. Most Taubman malls operate seven days a week, with extended hours during holiday shopping seasons. Hours are posted on each mall's website and on Google Maps. Individual stores may have different hours than the mall itself — some open later or close earlier than the mall's posted times.
Taubman malls are generally open to the public during posted hours. Some malls restrict access during certain times or have policies about loitering, photography, or group gatherings. These policies are set by mall management and are usually posted at entrances or available on the mall's website. If you plan to film, photograph for commercial use, or organize a group event at the mall, contact management in advance to ask about permission and any fees.
Parking and accessibility at Taubman malls
Parking is typically free at Taubman malls, though some properties charge for premium or valet parking. Parking rules, reserved spaces, and validation policies are set by mall management. If you receive a parking ticket or have a question about parking enforcement, contact the mall's management office with your ticket or vehicle information.
Accessibility features such as handicap parking, elevators, accessible restrooms, and wheelchair rentals are managed by the mall. If you need information about accessibility or have difficulty accessing any area, call the management office ahead of your visit or speak to a staff member at the information desk. Taubman malls are required to comply with the Americans with Disabilities Act, and management can direct you to accessible entrances, parking, and facilities.
Events, promotions, and seasonal activities at Taubman malls
Taubman malls host seasonal events, holiday activities, and promotional events throughout the year. These are coordinated by mall management and often feature entertainment, special hours, or themed decorations. Information about upcoming events is posted on each mall's website and social media pages.
If you are interested in hosting an event at a Taubman mall or want to book a space for a private gathering, contact the mall's management office. Policies, availability, and fees vary by property. Some malls allow community organizations to use common areas for events; others have restrictions or require insurance and deposits.
Frequently Asked Questions
How do I know if a mall near me is owned by Taubman?
Visit Taubman Centers' corporate website and search their property list by state or mall name. You can also call the mall's management office or check the mall's website footer, which usually lists the management company. Google Maps also displays ownership information for many malls.
Can I return something to a store at a Taubman mall?
Yes, but you return it to the individual store where you purchased it, not to Taubman management. Each store has its own return policy. Taubman does not process returns or handle store-specific customer service issues.
What do I do if I lost something at the mall?
Check with the store where you think you lost it first — many stores keep lost items at their customer service desk. If you lost something in a common area like a hallway or parking lot, contact the mall's management office or visit the information desk. They maintain a lost and found for items found in shared spaces.
Can I film or take photos at a Taubman mall for social media or a project?
Personal photos for social media are usually permitted, but commercial filming, professional photography, or organized photo shoots require permission from mall management. Contact the management office in advance with details about what you want to film and how you plan to use it. Some malls charge a fee or require a release form.
Are Taubman malls open on holidays?
Most Taubman malls are open on major holidays, though hours may be reduced. Check the specific mall's website or call the management office to confirm hours for the holiday you plan to visit. Individual stores may have different holiday hours than the mall itself.