ABC Carpet & Home carries rugs across multiple price points and styles

ABC Carpet & Home is a New York–based home furnishings retailer with a physical showroom in Manhattan and an online store. The company stocks area rugs, runners, and other floor coverings from both established brands and its own private label. Their inventory spans traditional, contemporary, and transitional styles, with rugs available in various sizes and materials including wool, synthetic blends, and natural fibers.

The store operates both as a brick-and-mortar location where you can see and feel rugs in person and as an e-commerce site where you can browse and order online. Prices vary widely depending on material, size, and brand — a small accent rug may cost significantly less than a large wool or natural fiber piece.

Key Takeaways

  • ABC Carpet & Home sells rugs online and from a physical showroom in Manhattan, so you can shop in person or remotely depending on your location and preference.
  • The store carries multiple rug types including wool, synthetic, and natural fiber options across traditional, contemporary, and transitional design styles.
  • Rug prices at ABC Carpet & Home vary based on material, size, and brand, so comparing specific products is more useful than assuming a price range.
  • You can contact the store directly by phone or through their website to ask about specific rugs, shipping policies, or return procedures before you purchase.

How to shop ABC Carpet & Home online

The ABC Carpet & Home website lets you filter rugs by size, color, style, and price range. You can view product photos, read descriptions that include material and dimensions, and check availability. Most product pages show the rug's fiber content, construction method, and care instructions.

When you find a rug you want, you add it to your cart and proceed to checkout. The site will calculate shipping based on your location and the rug's size and weight. You can review the total cost, including any applicable taxes, before you complete the purchase. ABC Carpet & Home typically ships orders within a stated timeframe — check the product page or contact customer service for current shipping times, as these can vary by item and season.

Visiting the physical showroom in Manhattan

ABC Carpet & Home's flagship showroom is located in New York City and spans multiple floors with extensive rug displays. Walking through the showroom lets you see rugs under natural and artificial light, feel the texture and weight of different materials, and compare colors and patterns side by side. Staff members are present to answer questions about construction, durability, and care.

If you live in or are visiting the New York area, you can visit the showroom during business hours. The store's website lists the address and hours. If you are not in the area, you can still call the showroom to ask about specific rugs, discuss your space and needs with a staff member, or request photos or additional information about products you are considering.

Understanding rug materials and construction at ABC Carpet & Home

ABC Carpet & Home carries rugs made from different fibers, each with distinct durability and maintenance characteristics. Wool rugs are durable and naturally stain-resistant but typically cost more. Synthetic rugs (often made from polypropylene or polyester) are usually less expensive and easier to clean, though they may not wear as long in high-traffic areas. Natural fiber rugs made from jute, sisal, or seagrass offer a textured look but require different care than wool or synthetics.

The product description for each rug should tell you the fiber content and construction type — hand-knotted, hand-tufted, or machine-made rugs differ in how they are built and how long they typically last. Hand-knotted and hand-tufted rugs generally cost more and may last longer than machine-made versions. Before you purchase, read the care instructions to understand what cleaning method the rug requires and whether it suits your household's needs.

Sizing and measuring before you order

ABC Carpet & Home lists rug dimensions on every product page, usually in feet and inches (for example, 8 by 10 feet or 3 by 5 feet). Before you order, measure the space where you plan to place the rug. Consider how much of the floor you want covered and whether the rug will anchor furniture or fit under a table.

If you are unsure about size, you can sketch your room layout with measurements and call the showroom or use the website's contact form to discuss options with a staff member. They can suggest sizes that work for common room configurations. Ordering the wrong size is costly, so taking time to measure and think through placement before you purchase reduces the chance of needing to return or exchange the rug.

Return and exchange policies

ABC Carpet & Home has a return and exchange policy, but the specific terms — such as the return window, condition requirements, and whether return shipping is free or paid — should be confirmed before you purchase. These policies can differ for online orders versus in-store purchases and may vary by product.

Check the website's return policy page or contact customer service directly to understand what happens if the rug does not meet your expectations or does not fit your space. Ask whether you can return a rug that has been laid down but not walked on, or whether the rug must be unused and in original packaging. Knowing the policy upfront prevents surprises if you need to return or exchange.

Contacting ABC Carpet & Home with questions

You can reach ABC Carpet & Home through multiple channels. The website typically includes a phone number for customer service, an email contact form, and sometimes a live chat option during business hours. The physical showroom in Manhattan also accepts walk-in visitors and phone calls.

Before you purchase, it is reasonable to call or email with questions about a specific rug — its durability in a high-traffic area, whether it sheds, how to clean it, or whether it is currently in stock. Staff members can also discuss whether a particular style or color will work in your space if you describe your room or send photos. Getting answers to your questions before you buy reduces the chance of disappointment after the rug arrives.

Frequently Asked Questions

Does ABC Carpet & Home ship rugs outside New York?

Yes, ABC Carpet & Home ships online orders nationwide. Shipping costs and delivery times vary based on the rug's size, weight, and your location. Check the product page or contact customer service for a shipping estimate before you complete your purchase.

What is the difference between hand-knotted and machine-made rugs at ABC Carpet & Home?

Hand-knotted rugs are tied by hand and typically cost more and last longer, while machine-made rugs are manufactured on a loom and cost less. Hand-knotted rugs often have more intricate patterns and can be repaired more easily. The product description will tell you which type each rug is.

Can I return a rug if I have already laid it down?

Return policies vary by retailer and product. Contact ABC Carpet & Home directly to ask whether a rug that has been placed but not walked on can be returned, or whether it must remain in original packaging. Clarifying this before you purchase helps you understand your options if the rug does not work out.

How do I know what size rug to order?

Measure the space where you plan to place the rug and consider how much floor coverage you want. ABC Carpet & Home's website lists standard sizes, and you can call the showroom to discuss which size works best for your room layout and furniture arrangement.

What should I do if a rug arrives damaged?

Inspect the rug when it arrives and contact ABC Carpet & Home when ready if you notice damage during shipping. Document the damage with photos and keep the packaging. The company's customer service team can discuss replacement or refund options based on the damage and their policy.