What Bloomingdale's is and where to shop
Bloomingdale's is a department store chain owned by Macy's Inc. that sells clothing, shoes, accessories, home goods, and beauty products. The chain operates around 30 full-line stores across the United States, plus a smaller format called Bloomingdale's Outlet. You can shop in person at a physical location or online at bloomingdales.com.
Full-line Bloomingdale's stores are located in major metropolitan areas and shopping districts, primarily on the East Coast and in select cities nationwide. Outlet locations carry the same brand categories but at lower price points. If you want to know whether a Bloomingdale's is near you, the store locator on their website shows addresses, hours, phone numbers, and services available at each location.
The store positions itself as an upscale department store, meaning prices are generally higher than mass-market retailers but lower than luxury boutiques. The merchandise mix includes both Bloomingdale's private label items and national brands like Ralph Lauren, Calvin Klein, Tommy Hilfiger, and others.
Key Takeaways
- Bloomingdale's operates full-line stores in major cities and outlet locations with lower prices, both searchable by location on their website.
- You can return most items within 60 days with a receipt, or within 30 days without one, though some categories have different rules.
- The store offers a loyalty program called Bloomingdale's Rewards that earns points on purchases, redeemable for discounts.
- Online orders can be picked up in store at most locations, or shipped to your home with standard or expedited delivery options.
How returns and exchanges work
Bloomingdale's allows returns of most merchandise within 60 days if you have your receipt, or within 30 days without one. The item must be unworn, unwashed, and in original condition with tags attached. You can return items in person at any Bloomingdale's store, by mail using a prepaid label, or through their website.
Some categories have shorter return windows: beauty and fragrance items are typically final sale, and intimate apparel cannot be returned if the hygiene seal is broken. Outlet merchandise follows the same 60-day policy with receipt and 30 days without, but outlet items cannot be returned to full-line stores.
Exchanges are handled the same way as returns — you can exchange for a different size or color in store, or initiate an exchange online. If you return an item purchased with a credit card, the refund goes back to that card. If you paid with cash or debit, you receive store credit or a refund check by mail.
Shopping online and in-store pickup
Bloomingdale's website shows inventory across all stores and allows you to filter by size, color, price, and brand. You can place an order for home delivery or choose in-store pickup at most locations. Pickup orders are typically ready within one to two business days.
Shipping options include standard delivery (usually five to seven business days) and expedited delivery (two to three business days), with costs varying by order total and delivery speed. Orders over a certain amount may may have access to for free standard shipping — check the website for current thresholds, as these change seasonally.
If you order online and want to return the item, you can return it in person at a Bloomingdale's store or use a prepaid shipping label to mail it back. The return window is the same whether you bought in store or online.
Bloomingdale's Rewards loyalty program
Bloomingdale's Rewards is a free membership program that earns points on every purchase made in store or online. You earn one point per dollar spent on most items, and points can be redeemed for discounts once you reach certain thresholds. The program also sends members early access to sales and special promotions.
To join, you provide your email address and basic information at the register or on the website. You do not need a credit card to earn points, though the store also offers a Bloomingdale's credit card that earns bonus points on purchases. Members receive a birthday bonus and can track their points balance online or through the mobile app.
Points do not expire as long as your account remains active, which typically means making at least one purchase or redemption within a 12-month period. If your account becomes inactive, you may lose accumulated points.
Payment methods and credit card options
Bloomingdale's accepts all major credit cards, debit cards, and digital payment methods like Apple Pay and Google Pay both in store and online. You can also pay with cash or check in physical stores.
The Bloomingdale's credit card is issued by Synchrony Bank and offers accelerated points earning — typically 3 to 5 points per dollar depending on the promotion period. Cardholders receive special financing offers on larger purchases and early access to sales. The card can be used at Bloomingdale's locations and online, but not at other retailers.
If you do not have a Bloomingdale's credit card, you can still earn Rewards points with any payment method. The credit card is optional and designed for frequent shoppers who want faster point accumulation.
Shipping costs and delivery timeframes
Standard shipping typically costs between $7 and $15 depending on your order total and location, though orders above a certain threshold may ship free. Expedited two-day or next-day shipping is available for an additional fee, usually $20 to $30. These costs are calculated at checkout before you complete your purchase.
Delivery timeframes depend on your location and the shipping method selected. Standard delivery usually takes five to seven business days from the order date. Expedited options arrive within two to three business days. In-store pickup is typically ready within one to two business days.
If you order an item that is out of stock, Bloomingdale's will notify you of the expected ship date. You can cancel the order before it ships if you no longer want to wait. Tracking information is sent via email once your order leaves the warehouse.
Sale events and seasonal promotions
Bloomingdale's runs major sales events throughout the year, including after-Christmas clearance, spring sales, summer clearance, and holiday promotions. The store also holds frequent weekend sales and brand-specific promotions. Sale dates and details are announced on their website and through email to Rewards members.
Rewards members typically get early access to sales, sometimes 24 to 48 hours before the general public. The store also offers periodic bonus point events where you earn extra points on purchases during a specific time window. These promotions are advertised in store, online, and through the Rewards app.
Outlet locations have their own sale calendar, often featuring deeper discounts than full-line stores. Outlet merchandise is already marked down from original retail price, and additional sales explore on top of that.
Frequently Asked Questions
Can I return something I bought at Bloomingdale's Outlet to a full-line store?
No. Outlet merchandise can only be returned to Bloomingdale's Outlet locations, not to full-line Bloomingdale's stores. Make sure you know which type of store you purchased from before attempting a return.
What happens if an item goes on sale after I buy it?
Bloomingdale's does not automatically adjust prices for past purchases. However, if an item goes on sale within a certain window (typically 7 to 14 days, depending on the sale type), you can contact customer service to request a price adjustment. Bring your receipt and the current sale price when you ask.
Do I need a Bloomingdale's credit card to earn Rewards points?
No. You can earn Rewards points with any payment method — credit card, debit card, cash, or digital payment. The Bloomingdale's credit card straightforward earns points faster and offers additional perks like special financing.
How long does in-store pickup take?
In-store pickup orders are typically ready within one to two business days. You will receive an email notification when your order is ready for pickup. You must pick up the order within a certain timeframe (usually 7 to 10 days) or it may be returned to inventory.
Are beauty products returnable?
Most beauty and fragrance items are final sale and cannot be returned. However, if a product arrives damaged or defective, you can contact customer service to report the issue and request a replacement or refund.