What Boscov's Is and How to Shop There
Boscov's is a regional department store chain based in Pennsylvania that sells clothing, shoes, accessories, home goods, and beauty products across the Northeast and Mid-Atlantic. You can shop in physical stores or online at boscovs.com. The store operates like most department stores — you browse merchandise, take items to a register or checkout page, and pay with cash, card, or Boscov's credit card.
If you're shopping in a store, you can ask a sales associate for help finding items or sizing. If you shop online, you can filter by size, color, price, and brand. Boscov's regularly runs sales and clearance sections both in-store and online, so prices on the same item may vary by location and timing.
The store accepts major credit cards, debit cards, and the Boscov's credit card. If you pay with the Boscov's card, you may earn rewards on your purchase — details are in the rewards section below.
Key Takeaways
- Boscov's is a department store chain in the Northeast and Mid-Atlantic that sells clothing, home goods, and accessories both in stores and online.
- You can pay with major credit cards, debit cards, or a Boscov's credit card, which earns rewards on purchases.
- The store runs frequent sales and clearance events, so prices vary by location and timing.
- Returns are usually allowed within 30 days with a receipt, though the exact policy depends on the item and whether it was final sale.
- Online orders can be shipped to your home or picked up at a store location if that option is available in your area.
The Boscov's Credit Card and Rewards Program
Boscov's offers a store credit card that you can use to make purchases at Boscov's locations and online. When you use the card, you earn rewards points on your spending. The exact rewards rate and what you can redeem points for can change, so check the Boscov's website or ask in-store for current terms.
To open a Boscov's credit card account, you fill out an in-store process or explore online. The store will run a credit check. If you're approved, you'll receive a card number that you can use right away, either in-store or online, even before the physical card arrives in the mail.
Like any credit card, the Boscov's card comes with a monthly bill. You can pay online, by phone, or by mail. If you carry a balance, interest will be charged at the card's annual percentage rate (APR), which varies based on your creditworthiness and current market rates.
How to Return Items and Understand the Return Policy
Boscov's generally allows returns within 30 days of purchase if you have a receipt and the item is in original condition with tags attached. The exact rules depend on the item — some merchandise is marked final sale and cannot be returned. Clearance items, seasonal goods, and items bought during special events may have different return windows.
To return an item in-store, bring it to the customer service desk with your receipt. You can also return online purchases to a store or by mail, depending on the item and your location. Refunds are usually issued to your original payment method within a few business days, though processing time varies.
If you've lost your receipt, some stores can look up your purchase using your credit card or phone number on file. Ask at customer service whether this is possible at your location.
Shipping and Delivery for Online Orders
When you order online, Boscov's offers standard shipping to your home address. Shipping costs and delivery times vary based on your location and the items you order. Some items may ship from different warehouses, which can affect when they arrive.
Many Boscov's locations also offer in-store pickup for online orders, which can be faster than home delivery. At checkout, you can choose pickup as your delivery method if it's available in your area. You'll receive an email when your order is ready to collect.
If your order arrives damaged or with missing items, contact Boscov's customer service with photos and your order number. They can arrange a replacement or refund.
How to Find Store Locations and Hours
Boscov's has stores across Pennsylvania, New Jersey, New York, Delaware, Maryland, and other nearby states. You can find a store location, hours, and phone number by using the store locator on boscovs.com. Most stores are open seven days a week, though hours vary by location.
If you're planning a trip, it's worth checking the website first because hours may change for holidays or special events. You can also call the store directly to ask about specific items, whether they're in stock, or to request that an associate hold something for you.
Managing Your Account and Payment Options
If you have a Boscov's credit card, you can manage your account online or by phone. You can view your balance, make payments, update your address, and check your rewards balance through the Boscov's website or mobile app. You can also call the customer service number on the back of your card.
Payments can be made online, by phone, or by mail. If you pay online, the payment usually posts within one business day. If you pay by mail, allow extra time for the check to arrive and be processed.
If you have questions about your bill or notice an error, contact Boscov's customer service. They can explain charges, adjust errors, and help you set up automatic payments if you prefer.
Sales, Clearance, and Special Events
Boscov's runs sales throughout the year, including seasonal clearance events, holiday promotions, and special discounts for cardholders. Prices on the same item can differ between stores and online, and sale prices change frequently.
If you're a Boscov's credit cardholder, you may receive special offers by email or mail. Sign up for the store's email list on the website to hear about upcoming sales. You can also check the Boscov's app or website for current deals and clearance sections.
Some sales are final sale, meaning items cannot be returned. The store will mark these clearly at the register or on the product page online, so read the terms before you buy.
Frequently Asked Questions
Can I use a Boscov's gift card at any Boscov's location?
Yes, Boscov's gift cards work at any store location and online. You can check your gift card balance on the website or by calling customer service. Gift cards do not expire.
What happens if I forget my Boscov's credit card password?
You can reset your password on the Boscov's website by clicking "Forgot Password" on the login page. You'll be asked to verify your identity using your email or phone number. If you can't reset it online, call the customer service number on the back of your card.
Does Boscov's offer layaway or payment plans?
Boscov's does not offer traditional layaway, but you can use your Boscov's credit card and pay the balance over time. Some items may be available through third-party payment plans like Affirm or Klarna, depending on your location and the item.
How long does it take to receive a refund after I return an item?
Refunds typically post to your original payment method within three to five business days after the return is processed. In-store returns are usually processed faster than mail returns. If you don't see the refund after that time, contact customer service with your receipt or order number.
Can I exchange an item instead of returning it for a refund?
Yes, you can exchange items for a different size, color, or product at any Boscov's location or through online customer service. Exchanges follow the same 30-day window and condition requirements as returns.