What Mountain Mike's Pizza Is and How to Order
Mountain Mike's Pizza is a regional pizza chain operating primarily in California, Nevada, and Utah. You can order by walking into a location, calling the store directly, or ordering online through their website or mobile app. When you order online, you choose your pizza size, crust type, toppings, and any sides, then select whether you want delivery or pickup.
Delivery orders are handled by the restaurant or a third-party service depending on your location. Pickup orders are ready at the counter, usually within 20 to 30 minutes for a standard pizza. You pay when you order online, or when you arrive at the counter for phone or in-person orders.
Key Takeaways
- Mountain Mike's operates in California, Nevada, and Utah, with both dine-in and delivery options available at most locations.
- You can order online through their website or app, by phone, or in person, and payment happens at checkout or pickup.
- The Rewards program gives you points on every purchase that you can redeem for free pizza and discounts.
- Delivery fees, taxes, and timing vary by location, so check your local store's details before ordering.
- Most locations accept credit cards, debit cards, and digital payment methods like Apple Pay and Google Pay.
Payment Methods and What Gets Added to Your Bill
Mountain Mike's accepts major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and digital wallets including Apple Pay and Google Pay. When you order online, you enter your payment information at checkout. For phone or in-person orders, you pay at the counter or when the delivery driver arrives.
Your final bill includes the food price, sales tax (which varies by state and county), and a delivery fee if you choose delivery. Some locations charge a small online ordering fee. Tip is optional and can be added at checkout for online orders or when you pay in person.
Using the Mountain Mike's Rewards Program
Mountain Mike's offers a free rewards program you can join through their website or app. When you sign up with your email address, you get a rewards account linked to your phone number or email. Every time you make a purchase, you earn points based on the amount you spend.
Points accumulate in your account and can be redeemed for rewards like free pizzas, discounts on future orders, or free sides. The exact redemption value changes, but typically you need a certain number of points to unlock a specific reward. You can check your points balance and available rewards in the app or on their website anytime.
Ordering Online Through the Website or App
To order online, visit mountainmikes.com or read the Mountain Mike's app on iOS or Android. Create an account or log in, then enter your address to see which locations deliver to you. Select your store, browse the menu, and add items to your cart.
Choose your pizza size (small, medium, large, or extra large), crust type (hand-tossed, thin crust, or pan), and toppings. Add any sides like wings, breadsticks, or salads. At checkout, enter your delivery address or select pickup, review the total including tax and delivery fee, and pay with your card. You will receive a confirmation email and can track your order status in the app.
What to Know About Delivery and Pickup Times
Pickup orders are usually ready in 20 to 30 minutes during normal hours, though wait times can be longer during peak times like Friday and Saturday evenings. Delivery times depend on your distance from the store and current order volume, typically ranging from 30 to 45 minutes. During busy periods, both pickup and delivery may take longer.
You can see the estimated time when you place your order online. If you need your pizza at a specific time, call the store directly to confirm they can meet that window. Some locations offer dine-in service where you can eat at the restaurant, though this varies by location.
Special Offers and Promotions
Mountain Mike's runs regular promotions that appear on their website and app, such as discounts on certain pizza sizes, combo deals, or limited-time menu items. Rewards members often get exclusive offers sent to their email or shown in the app. Prices and promotions vary by location and change seasonally.
Check the app or website before ordering to see current deals at your local store. Some locations offer lunch specials on weekdays or happy hour pricing on certain items. Calling the store directly is another way to ask about any current promotions not yet listed online.
Contacting Mountain Mike's and Handling Issues
If you have a question about an order, the menu, or your local store, you can call the location directly using the phone number listed on their website. For account or rewards questions, you can contact customer service through the website contact form or through the app.
If there is a problem with your order — wrong items, missing toppings, or food quality issues — contact the store as soon as possible with details. Most locations will remake the order or offer a refund. Keep your receipt or order confirmation number handy when you call.
Frequently Asked Questions
Can I order Mountain Mike's through DoorDash, Uber Eats, or other delivery apps?
Some Mountain Mike's locations partner with third-party delivery services, but not all do. Check your local store's page on the delivery app you use, or order directly through the Mountain Mike's website or app to may provide availability. Ordering directly often has lower fees than going through a third-party service.
How do I check if Mountain Mike's delivers to my address?
Enter your address on the Mountain Mike's website or app and it will show you which nearby locations deliver to you. If no results appear, that area is not currently served by delivery. You can still visit a location for pickup or dine-in if one is nearby.
What happens if I lose my rewards account or forget my login?
You can reset your password on the Mountain Mike's website or app using your email address. If you signed up with a phone number, you can also look up your account that way. Contact customer service through the website if you cannot recover your account.
Do I have to tip when I order online?
Tipping is optional. You can add a tip at checkout when you order online, or you can tip the driver in cash when they arrive. For pickup orders, you can tip at the counter if you choose to.
Can I modify my order after I place it online?
If your order has not yet been prepared, you may be able to cancel or change it through the app or by calling the store when ready. Once the kitchen has started making your pizza, changes are usually not possible. Call the store right away if you need to make changes.