What Is Havertys? A Guide to This Furniture Retailer
If you're shopping for furniture and have come across Havertys, you might be wondering what the store is, how it compares to other options, and whether it fits your needs. Havertys is a regional furniture retailer with a specific operating model and market position that's useful to understand before deciding where to shop for sofas, dining tables, bedrooms, or other pieces.
Who Is Havertys and Where They Operate 🛋️
Havertys is a furniture retailer that has operated primarily in the Southeast and South-Central United States for decades. Unlike national mega-furniture chains or online-only marketplaces, Havertys runs a network of physical showroom locations where you can see and interact with furniture in person before buying.
The company focuses on mid-range to higher-end residential furniture—sofas, sectionals, recliners, bedroom sets, dining tables, accent pieces, and related home furnishings. They also typically offer some home décor accessories and occasionally outdoor furniture, though their core business is indoor residential pieces.
A key aspect of Havertys' model is that many of their pieces are made-to-order or custom. This means you don't always walk out with furniture the same day; instead, you select a style, fabric, wood finish, or configuration, and the piece is manufactured and then delivered. This approach differs from stores that maintain large warehouse inventory for immediate pickup.
How Havertys' Ordering and Delivery Model Works
Understanding how you actually get furniture from Havertys is important because it shapes the entire buying experience.
Made-to-Order as Standard Practice
When you purchase from Havertys, you're typically ordering custom or semi-custom furniture. You choose:
- The frame style (sofa shape, sectional configuration, recliner type)
- The upholstery fabric or leather
- Wood stain or finish (for wood frame details)
- Size and optional features (power recline, storage, etc.)
This customization is a core part of their model. Rather than forcing you to buy what's in stock, Havertys manufactures pieces closer to your specifications.
Lead Times and Delivery
Because items are largely made-to-order, delivery isn't immediate. Lead times typically range from several weeks to several months, depending on the specific piece, fabric availability, and production schedules. During high-demand periods (like after major holidays or sales events), wait times may extend further.
The company includes delivery and basic setup with most purchases, which is built into the pricing. This differs from some retailers where delivery is a separate add-on charge.
What This Means for Your Planning
If you need furniture immediately, Havertys' model means you'll need to work within their production timelines. If you're furnishing a space gradually or have flexibility, the made-to-order approach can actually be an advantage—you're not rushed to buy what's in stock, and you get closer to what you actually want.
Pricing, Sales, and Financing Options đź’°
Havertys typically operates with regular sales and promotional pricing rather than a strict everyday-low-price model. Prices are often discounted from a "regular" or "list" price, and the store frequently runs promotions, especially around holidays or seasonal events.
Financing Availability
The store typically offers financing options through third-party lenders, often with promotional terms like:
- Interest-free financing for a set period (such as 12, 24, or 36 months) if you qualify
- Deferred payment options
The specific terms, eligibility requirements, and available programs vary by location and time, so you'd need to ask in-store or contact your local showroom for current options. Financing approval depends on your credit profile, so what's available to you individually will differ from what's available to others.
Price Variation by Location
Prices and promotions may vary by store location, so furniture prices at one Havertys location can differ from another. This is worth checking if you're near multiple stores.
How Havertys Compares to Other Furniture Retailers
To understand whether Havertys fits your needs, it helps to see where they sit in the broader furniture retail landscape:
| Retailer Type | Inventory Model | Price Range | Customization | Showroom Experience |
|---|---|---|---|---|
| Havertys | Made-to-order | Mid to higher-end | Moderate to high | Physical showrooms in Southeast/South-Central |
| National chains (like Ashley Furniture) | Mix of in-stock and made-to-order | Wide range, often budget-friendly | Limited | Nationwide locations |
| Online-only (like Wayfair, Article) | Direct-ship, mostly in-stock | Wide range, often competitive | Moderate | No showroom; photos and reviews online |
| Local custom upholsterers | Fully custom | Variable; often premium | Very high | By appointment; specialized |
| Warehouse clubs/outlets | Clearance/in-stock | Budget to mid-range | None | Limited selection; first-come basis |
Havertys' Positioning
Havertys occupies a middle ground: more customization and personal service than big-box chains or online retailers, but less extremity of customization than working with a local craftsperson. Their geographic footprint means they're accessible via showroom if you're in their service areas, but unavailable if you're not.
What to Evaluate Before Buying from Havertys
Before deciding to shop at Havertys, consider these factors specific to your situation:
Location
Do you have a Havertys showroom reasonably close to you? If not, you'd need to order online or by phone, which removes the benefit of seeing pieces in person. Verify store locations on their website or through a search.
Timing Flexibility
Can you wait several weeks to several months for delivery? If you're furnishing an apartment you're moving into next month, a made-to-order model may create stress. If you're gradually filling a home or redecorating, the timeline is less critical.
Customization Needs
How specific are you about fabric, color, and configuration? If you have strong preferences about how a sofa should look or feel, the made-to-order option gives you more control. If you're flexible and want something immediately, a big-box store's in-stock approach might be better.
Budget and Financing
Havertys' price range is mid-to-higher in the furniture market. If you're shopping on a tight budget, discount retailers or outlet options may offer lower entry points. If you need financing, check whether their current promotional terms align with what you can afford.
Service and Warranty
Havertys typically includes delivery and setup. They also generally offer warranties on their furniture, though terms vary by product. Ask about what's covered and for how long before you commit.
Return and Exchange Policy
Made-to-order furniture typically has limited return or exchange options once customization is locked in. Understand the store's policy—especially what happens if there's a defect or if you change your mind after ordering.
When Havertys Makes Sense for a Shopper
Havertys tends to work well for people who:
- Live in their service area and want to see furniture in person before ordering
- Have time flexibility and don't need furniture immediately
- Know what style and customization they want and value having those options
- Are willing to pay mid-to-higher-range prices for quality and service
- Want delivery and setup included as part of the purchase
When Other Options Might Work Better
Havertys may not be the best fit if you:
- Need furniture urgently
- Are shopping on a tight budget
- Don't live in or near a Havertys location
- Prefer the simplicity of online shopping with clear photos and reviews
- Want a wider range of styles and price points to compare in one place
The key takeaway: Havertys is a regional, showroom-based furniture retailer with a made-to-order model that appeals to people who value customization, in-person shopping, and included delivery—and who have the patience for longer lead times. Whether that's right for your specific situation depends entirely on your location, timeline, budget, and shopping preferences.