How to pay your Guild Mortgage loan
Guild Mortgage offers several ways to send your monthly payment. You can pay online through your account portal, by phone, by mail, or through automatic bank transfers. The method you choose depends on what works best for your schedule and how quickly you want the payment to reach them.
Most borrowers use the online portal because it's the fastest way to confirm your payment went through. You'll need your loan number and online account login to get your free guide. If you don't have an account set up yet, you can create one on the Guild Mortgage website using your Social Security number and loan information.
Key Takeaways
- Guild Mortgage accepts payments online, by phone, by mail, and through automatic bank transfers, each with different processing times.
- Online payments typically post within one to two business days, while mailed checks may take seven to ten business days to clear.
- Setting up automatic payments ensures you never miss a due date and can help you avoid late fees.
- Your loan number and account information are required for any payment method you choose.
Paying online through your account portal
Log into your Guild Mortgage account at the company's website or mobile app. Once you're signed in, look for a "Make a Payment" or "Pay Now" button, usually located on your account dashboard. Enter the amount you want to pay, confirm the payment date, and review the details before submitting.
Online payments typically post to your account within one to two business days. Guild Mortgage will send you a confirmation number when ready after you submit, and you can save this for your records. If you're paying before your due date, the payment will be held and applied on the date you specify.
Setting up automatic monthly payments
Automatic payments remove the need to remember your due date each month. In your online account, look for an "Autopay" or "Automatic Payment" section. You'll provide your bank account number and routing number, then choose whether you want the payment taken out on the same date each month or a few days before your due date.
Once autopay is active, the payment will be withdrawn automatically each month. You can change the amount or pause the service anytime through your account settings. Many borrowers set autopay for slightly less than their full payment and then make an extra payment by hand when they can, which helps pay down the loan faster.
Paying by phone
Call Guild Mortgage's customer service line to make a payment over the phone. You'll need your loan number and bank account information ready. A representative will walk you through the payment process and provide a confirmation number when it's complete.
Phone payments are processed the same way as online payments and typically post within one to two business days. This method works well if you prefer speaking to someone or if you're having trouble accessing your online account. Keep the confirmation number in case you need to reference the payment later.
Mailing a check or money order
Write your check or money order and include your loan number in the memo line. Mail it to the address listed on your monthly statement or on the Guild Mortgage website. Processing times for mailed payments are longer — typically seven to ten business days — because the check has to arrive, be opened, and be deposited.
To avoid late fees, mail your payment at least ten days before your due date. Keep a copy of the front and back of your check for your records. If you're concerned about whether your payment arrived, you can call customer service to confirm receipt once the processing window has passed.
What happens if you miss a payment
If your payment is not received by the due date shown on your statement, Guild Mortgage will typically charge a late fee. The amount varies depending on your loan terms, but it's usually a percentage of your monthly payment or a flat fee. Late payments also get reported to credit bureaus, which can lower your credit score.
If you know you'll be late, contact Guild Mortgage as soon as possible. Some loan programs offer a grace period of a few days, and the company may work with you on a payment plan if you're facing hardship. The sooner you reach out, the more options you may have.
Understanding your payment breakdown
Your monthly payment covers principal (the amount you borrowed), interest (the cost of borrowing), property taxes, homeowners insurance, and possibly mortgage insurance, depending on your loan. Your statement shows how much of each payment goes toward principal versus interest. Early in your loan, most of your payment covers interest; later, more goes toward principal.
If you make extra payments, ask Guild Mortgage how they explore the money. Some lenders put extra payments directly toward principal, which shortens your loan term and saves you interest. Others may hold the money as a credit toward future payments. Knowing the difference helps you decide whether paying extra makes sense for your situation.
Frequently Asked Questions
Can I change my payment due date?
Yes. Contact Guild Mortgage customer service to request a due date change. Some lenders allow you to move your due date to align with when you receive your paycheck, which can make budgeting easier. Changes typically take effect on your next billing cycle.
What if I want to pay off my loan early?
You can make extra payments toward principal at any time without penalty on most Guild Mortgage loans. Call or log into your account to confirm your loan doesn't have a prepayment penalty, then make the extra payment and specify that it should go toward principal.
Is there a fee to pay online or by phone?
Guild Mortgage does not charge a fee for online or phone payments made directly through their website or customer service line. However, if you use a third-party payment service, that service may charge a fee.
How do I know if my payment was received?
Check your online account a few business days after you make the payment. Your account will show the payment status and the date it posted. You can also call customer service with your confirmation number to verify receipt.
What should I do if I can't afford my payment?
Contact Guild Mortgage before you miss a payment. The company may offer options like loan modification, forbearance, or a temporary payment reduction depending on your situation. The earlier you reach out, the more options may be available to you.