Remove a payment method in three steps

To remove a payment method from DoorDash, open the app or website, go to your account settings, select the payment method you want to remove, and choose the delete option. The process takes less than a minute. DoorDash will not charge you for removing a payment method, and you can add it back later if you change your mind.

You must have at least one payment method on file to place an order. If you try to remove your only payment method, DoorDash will ask you to add a replacement before the deletion goes through. This prevents you from getting stuck unable to pay for food.

Key Takeaways

  • You can remove a payment method from the account settings menu on the DoorDash app or website in under a minute.
  • DoorDash requires at least one active payment method on your account at all times, so you must add a new one before removing your last method.
  • Removing a payment method does not cancel any active orders or subscriptions tied to that card.
  • If you remove a card that was set as your default, DoorDash automatically switches your default to another card on file.
  • Removed payment methods can be added back to your account at any time without penalty.

Steps to remove a payment method on the DoorDash app

Open the DoorDash app and tap the account icon in the bottom right corner. Tap "Payments" to see all the payment methods linked to your account. Find the card, bank account, or digital wallet you want to remove and tap it.

Tap "Remove" or "Delete" (the exact wording depends on your app version). DoorDash will ask you to confirm. Tap "Remove" again to finish. The payment method disappears from your list when ready.

Steps to remove a payment method on the DoorDash website

Go to doordash.com and sign in to your account. Click your profile icon in the top right corner and select "Account" from the dropdown menu. Click "Payments" in the left sidebar.

Find the payment method you want to remove and click the three-dot menu icon next to it. Click "Remove" or "Delete." DoorDash will ask you to confirm the removal. Click the confirmation button, and the payment method is deleted from your account.

What happens if you remove your only payment method

DoorDash will not let you remove your only payment method. If you try, the app or website will show a message saying you need at least one payment method on file. You must add a new card, bank account, or digital wallet before you can delete the one you have.

This safeguard exists so you can always place an order without having to add payment information in the middle of checkout. Once you have added a second payment method, you can remove the first one.

What happens to active orders and subscriptions

Removing a payment method does not cancel any orders you have already placed. If you remove a card while an order is being prepared or delivered, DoorDash will still charge the card you used when you placed the order. The removal only affects future orders.

If you have a DoorDash+ subscription (the monthly membership that includes free delivery), removing the payment method does not cancel the subscription. DoorDash will still try to charge the card on your next billing date. To cancel DoorDash+, you must go to your subscription settings separately.

What to do if you remove a card by mistake

You can add the same card back to your account at any time. Go to your Payments settings, click "Add Payment Method," and enter the card details again. DoorDash will recognize it as a card you have used before, though you may need to re-enter the expiration date and security code.

There is no penalty for removing and re-adding a payment method. Your order history and account settings remain unchanged.

Why you might want to remove a payment method

Common reasons to remove a payment method include replacing an expired card, deleting a card you no longer use, removing a card that was compromised or lost, or cleaning up duplicate payment methods on your account. You might also remove a card if you are switching banks and want to delete the old account information.

If you are concerned about security, removing an old or unused card reduces the number of places where your information is stored. However, if a card is lost or stolen, contacting your bank or card issuer directly is faster than removing it from DoorDash, because your bank can block the card when ready.

Frequently Asked Questions

Can I remove a payment method if I have a pending order?

Yes. Removing a payment method does not affect orders you have already placed. DoorDash will charge the card you used at checkout, even if you remove that card from your account afterward. The removal only applies to new orders you place in the future.

What if DoorDash tries to charge a card I removed?

If you remove a card and DoorDash later tries to charge it (for example, for a DoorDash+ renewal), your bank will decline the charge. Contact DoorDash support to update your subscription or account settings so the charge goes to a different card on file.

Does removing a payment method delete my account?

No. Removing a payment method only removes that one card, bank account, or digital wallet from your account. Your DoorDash account, order history, saved addresses, and preferences all stay the same.

Can I remove a payment method if it is set as my default?

Yes. If you remove a card that is set as your default payment method, DoorDash automatically switches your default to another card on file. You do not need to manually change your default before removing it.