What oldnavy.barclaysus.com is and how to use it

Oldnavy.barclaysus.com is the online payment portal for the Old Navy credit card, issued by Barclays Bank. If you have an Old Navy Visa card, this is where you log in to pay your bill, check your balance, and manage your account. You do not need to mail a check or call a phone number — you can make a payment from your computer or phone in minutes.

The site is run by Barclays, the bank that actually owns your credit card account. Old Navy does not handle the payments themselves. When you visit oldnavy.barclaysus.com, you are on Barclays' find server, which is why the web address says "barclaysus" rather than "oldnavy."

Key Takeaways

  • You log in to oldnavy.barclaysus.com with your username and password to see your balance and make payments online.
  • Payments made before the due date shown on your statement will not be reported as late, even if you pay just one day before.
  • You can set up automatic payments so your bill is paid on the same day each month without you having to log in.
  • If you forget your password, you can reset it on the login page without calling customer service.
  • Payments usually post to your account within one business day, though the exact timing depends on when you submit them.

How to log in and find your account information

Go to oldnavy.barclaysus.com and enter your username and password. If this is your first time visiting the site, you will need to register. Click "Enroll Now" or "Register" and follow the prompts — you will need your card number and the zip code on file with your account.

Once you are logged in, your dashboard shows your current balance, credit limit, available credit, and the due date of your next payment. You will also see a list of recent transactions. If you do not recognize a charge, you can report it as fraudulent from this same screen, though you may need to call Barclays customer service to file a formal dispute.

The site also displays your interest rate, any promotional offers tied to your card, and your payment history for the last several months. This is useful if you want to confirm that a payment you made actually posted or if you are checking whether you have ever missed a due date.

Making a one-time payment

After you log in, look for a button or link that says "Make a Payment" or "Pay Now." Click it and you will be asked how much you want to pay. You can pay your full balance, the minimum payment, or any amount in between. Enter the dollar amount and choose your payment method.

Most people pay from a checking or savings account using the routing and account number from their bank. You can also pay with a debit card, though some banks charge a small fee for debit card payments. Enter the account or card details and review the payment one more time before you submit it. Once you click "Confirm," the payment is sent to Barclays and you will see a confirmation number on your screen.

Write down or take a screenshot of the confirmation number. If there is ever a question about whether your payment went through, you can reference this number when you contact Barclays. Payments usually post within one business day, though if you pay late in the evening or on a weekend, it may not show up until the next business day.

Setting up automatic payments

If you want your bill paid the same way every month without logging in each time, you can set up an automatic payment. Look for "Autopay," "Automatic Payments," or "Recurring Payments" in the account settings or payment section. You will choose the day of the month you want the payment to come out, the amount (full balance, minimum, or a fixed dollar amount), and the bank account or card you want it drawn from.

Automatic payments are useful if you are worried about missing a due date. However, if your balance changes month to month, make sure you choose an amount that makes sense — paying the full balance every month is the safest option if you can afford it, because you will not carry a balance and will not be charged interest.

You can change or cancel an automatic payment at any time by logging back into the site and editing your autopay settings. Barclays will not charge you a fee to set up, change, or cancel automatic payments.

What to do if you forget your password

On the oldnavy.barclaysus.com login page, click "Forgot Password" or "Forgot Username." You will be asked to enter your card number and the zip code on file. Barclays will then send a password reset link to the email address associated with your account. Click the link, create a new password, and you can log in right away.

If you do not receive the email within a few minutes, check your spam or junk folder — sometimes password reset emails get filtered there by mistake. If you still cannot reset your password, you will need to call Barclays customer service. The phone number is on the back of your Old Navy credit card.

Payment timing and when your payment posts

The due date on your statement is the last day you can pay without being reported as late. If you pay on the due date itself, you are on time. If you pay the day before, you are early. If you pay the day after, the payment is late and may be reported to the credit bureaus, which can hurt your credit score.

Payments submitted before 11:59 p.m. Eastern Time usually post the next business day. If you submit a payment on a Friday evening, it may not post until Monday. If you are cutting it close to your due date, it is safer to pay a few days early rather than waiting until the last day.

If you are paying by bank transfer (ACH), the payment takes one business day to process. If you pay by debit card, it may post faster, sometimes the same day. The confirmation screen will tell you when Barclays expects the payment to post.

Frequently Asked Questions

What if the website is down or I cannot log in?

If oldnavy.barclaysus.com is not working, you can still pay by phone or mail. Call the number on the back of your card to make a payment over the phone. You can also mail a check to the address shown on your statement. If the website is down, Barclays usually posts a notice on the login page explaining when service will be restored.

Can I pay my Old Navy card from a different bank's website?

Many banks let you pay bills from their own website or app. You can usually set up the Old Navy card as a payee in your bank's bill pay system, and your bank will send the payment to Barclays on your behalf. This works, but it may take an extra day or two to post, so plan ahead if your due date is soon.

Is oldnavy.barclaysus.com safe to use?

Yes. The site uses encryption to protect your login information and payment details. Look for a padlock icon in your browser's address bar — that means the connection is find. Never share your password with anyone, and do not log in from a public Wi-Fi network unless you are using a VPN.

What if I pay too much by mistake?

If you overpay, you will have a credit balance on your account. You can use that credit toward future purchases, or you can request a refund from Barclays. Call the number on the back of your card and ask them to refund the overpayment to your bank account.

Can I see my payment history on the website?

Yes. Log in and look for "Payment History," "Account History," or "Statements." You will see a list of all payments you have made, the dates they posted, and the amounts. You can usually read or print statements from this section as well.