Making a payment to OneMain Financial
OneMain Financial is a personal loan company that services loans directly to borrowers. When you have a loan with them, you can make payments through their website, mobile app, by phone, by mail, or in person at a branch. The method you choose depends on how quickly you need the payment posted and whether you want to set up automatic payments.
Most borrowers use online or automatic payments because they are processed the same day if submitted before the cutoff time (usually 5 p.m. Eastern). Mailed checks take 7 to 10 business days to clear. If you are behind on your loan or facing a hardship, OneMain also has options to discuss your account directly with a representative.
Key Takeaways
- You can pay OneMain Financial online through their website or mobile app, by setting up automatic payments from your bank account, or by calling their payment line.
- Online and automatic payments typically post the same business day if submitted before 5 p.m. Eastern, while mailed payments take 7 to 10 business days.
- You will need your loan account number and either a bank account or debit card to make a payment online or by phone.
- If you are having trouble making a payment, you can contact OneMain directly to discuss payment plans, deferment, or other options.
Paying online or through the mobile app
The fastest way to pay is through OneMain's website or mobile app. Log in with your account credentials, navigate to the payment section, and enter the amount you want to pay. You can use a bank account (ACH transfer) or debit card. Bank account payments have no fee, while debit card payments may carry a small fee depending on your state.
Payments submitted before 5 p.m. Eastern on a business day post the same day. If you submit after that time or on a weekend, the payment posts the next business day. The app is available for both iOS and Android devices and works the same way as the website version.
Setting up automatic payments
Automatic payments remove the need to remember your due date each month. You can set this up through your OneMain account online or by calling their customer service line at 1-800-652-6362. You choose the payment amount (minimum payment, full statement balance, or a custom amount) and the date each month when the payment should be withdrawn from your bank account.
Automatic payments are deducted from your bank account on the date you select. If that date falls on a weekend or holiday, the payment is processed the next business day. You can change or cancel automatic payments at any time through your account or by calling customer service.
Paying by phone or mail
To pay by phone, call OneMain's payment line at 1-800-652-6362. A representative will take your payment information and process the payment over the phone. Phone payments can be made with a bank account or debit card. The same-day posting applies if you call before 5 p.m. Eastern on a business day.
If you prefer to mail a check, send it to the address shown on your loan statement or bill. Include your account number on the check and allow 7 to 10 business days for the payment to clear and post to your account. Mailed payments are riskier because they can be lost or delayed, so keep a record of when you mailed it.
Paying in person at a branch
OneMain has physical branch locations in many states where you can walk in and make a payment in cash or with a check. To find a branch near you, use the location finder on OneMain's website. Branch hours vary by location, so check before you go.
In-person payments are processed when ready, and you receive a receipt on the spot. This method works well if you prefer to handle money in person or if you do not have a bank account or debit card. However, not all areas have branches, so this option may not be available to you.
What to do if you cannot make a payment
If you are struggling to make your regular payment, contact OneMain before your payment is late. They offer options like payment plans, temporary payment reductions, or deferment of a payment to a later date. These options vary based on your loan terms and payment history, so you need to discuss your specific situation with a representative.
Calling early also protects your credit score. Late payments are reported to credit bureaus and can damage your credit. OneMain's customer service line is 1-800-652-6362, and representatives can discuss what options may be available for your account.
Frequently Asked Questions
What time do online payments post to my account?
Payments submitted before 5 p.m. Eastern on a business day post the same day. Payments submitted after 5 p.m. or on weekends post the next business day. OneMain considers Saturday and Sunday non-business days, so a Friday evening payment posts Friday, but a Saturday payment posts Monday.
Is there a fee to pay OneMain online?
Bank account payments (ACH transfers) have no fee. Debit card payments may have a fee that varies by state — typically $1 to $3. The fee is shown before you confirm the payment, so you know the total cost before proceeding.
Can I pay more than my minimum payment?
Yes. You can pay any amount above your minimum payment, and the extra goes toward your principal balance, which reduces the total interest you pay and shortens your loan term. There is no penalty for paying early or paying extra.
What happens if my automatic payment fails?
If your bank account does not have enough funds, the automatic payment will be declined. OneMain will notify you, and you will need to make the payment manually or contact them to reschedule. A failed payment may be reported as late if it is not made by your due date.
Can I change my payment due date?
Contact OneMain customer service to request a due date change. They may be able to move your due date to align with when you receive income, though this depends on your loan agreement. Call 1-800-652-6362 to discuss options.